Sat.May 21, 2022 - Fri.May 27, 2022

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Supply chains: To build resilience, manage proactively

McKinsey and Company

Supply chain upheavals show little sign of abating. Companies can address them by reconsidering outdated, short-term strategies and beginning the hard work of building structural resilience.

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Is the Request for Proposal in Procurement Dead?

Everest Group

Despite its historic success, the Request for Proposal (RFP) in procurement may be dying in today’s fast-moving environment. Alternatives are emerging that deliver greater flexibility and agility, leading to more innovative solutions. But RFPs still have life left to get the best pricing when comparing similar commodity services. To learn the best practices, read on. .

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What’s Next For The Booming Retail Media Market

Forrester Digital Transformation

Welcome to the retail media boom. In the past 18 months, dozens of major retailers launched their own retail media networks while established players planned for expansion, self-service marketplaces, and in-house capabilities. And we don’t see this growth slowing anytime soon. In our just-published forecast, we estimate that retail media ad sales in the US […].

Retail 246
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Supply of Chipmaking Equipment Is a Pinch Point for Intel to the Build Out of Capacity

The Global Small Business Blog

©iStock/liorpt Intel CEO Paul Gelsinger said supply of chipmaking equipment is the most important pinch point to the build-out of capacity today. He added that he's urging authorities in the US and Europe, which have each launched their own Chips Act to promote national semiconductor manufacturing, to speed up the legislation. A shortage of advanced equipment to make semiconductors could hold up global expansion plans.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Configure Organization Assets Library in SharePoint Online

Perficient Digital Transformation

What is Organization Assets Library? In SharePoint Online, you can create your company specific assets library, which can store images provided by your company to use in your SharePoint environment by all site owners. Types of Organization Assets. You can create two types of organization assets: 1) Images. After Organization Assets Library is configured successfully, when a user adds the “Image web part” to any modern page in SharePoint Online, user will see “Your organization&

Design 118
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Transformation and ‘the more things change’: A conversation with Seth Goldstrom

McKinsey and Company

The definition of transformation has evolved over the years. McKinsey senior partner Seth Goldstrom discusses that evolution and some of the core elements that remain essential to transformation success.

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Building Resilience in Emerging Market Economies By Supporting Small Businesses

The Global Small Business Blog

©iStock/Visual Generation Small businesses create up to 80% of jobs and generate up to 70% of GDP in Africa alone and are essential drivers of growth, employment and livelihoods in emerging markets. In emerging market economies , however, there are intractable structural barriers to raising finance that most of these businesses face. The yawning gap in financing runs into the trillions of dollars.

Marketing 182
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Oracle Cloud Benefits From the Customer’s Point of View, Part 1

Perficient Digital Transformation

Finance leaders from Cardtronics and Allegis Group with more than three years of combined experience using Oracle Financial Consolidation and Close joined Perficient and Oracle for a panel discussion regarding their cloud journey. . Richard Ng, Director, Financial Systems, Cardtronics, and John Oliphant, Financial Developer Lead Allegis Group, shared the stories of their organizations’ migration from Hyperion Financial Management (HFM) to Oracle Financial Consolidation and Close.

Finance 116
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What is Employer of Record?

Neeyamo

Are you looking to expand your business worldwide? Whether it is to venture into a new market, expand the current client base, tap into a worldwide talent pool, or reorganize supply chains, global expansion provides the means to accomplish these objectives. While the “why” of global expansion is quite evident for many organizations, it is the “how” that often poses as a challenge.

Payroll 110
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Data Clean Rooms Add Complexity To The Data Deprecation Conundrum

Forrester Digital Transformation

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies. Amidst all the changes in the ad ecosystem, we are seeing the emergence of a new tool with the promise […].

Marketing 246
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Help Others

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Remember, if you ever need a helping hand, it's at the end of your arm, as you get older, remember you have another hand: The first is to help yourself, the second is to help others." – Audrey Hepburn.

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Analytics with Incorta using 3rd Party Tools

Perficient Digital Transformation

Incorta provides a comprehensive platform to data Acquisition, Data Enrichment and Data Visualization. It can be a onestop for all your data needs, but it can also be combined with other BI Visualization tools to enhance the experience even further. Incorta provides a Postgres connection to connect other 3 rd party Visualization tools like Power BI, Tableau.

Analytics 116
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WEEKEND LINK ROUNDUP | Data Security Compliance at Open Access BPO

OpenAccess BPO

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction. GDPR | Open Access BPO Achieves GDPR Compliance General Data Protection Regulation compliance means seamless data security and access for customers. […].

BPO 98
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Conversation Automation, Personalization, and AI: 5 Key Findings for B2B Marketers

Forrester Digital Transformation

Across industries and audience demographics, conversational interfaces and the interactions they support are becoming embedded in the B2B digital experience as buyers and customers continue to show preference for self-guided interactions at each stage of their journeys. The ability to reach, engage, and enable empowered B2B audiences—whether buyer, customer, or employee—means something different to every […].

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

Raya Contact Center

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! . A big round of applause to every RCXer that puts excellence in every customer experience every day! Our strategy has put operational excellence as the pinnacle of success and so today we celebrate all the teams who made this possible.

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Green tech: How does a skilled workforce help improve power reliability?

Airswift

Source: Frame Stock Footage/Shutterstock. High-quality talent plays a vital role in developing a more reliable clean energy future for the economy. As we see more efforts by nations to reduce carbon emissions above pre-industrial levels, the more the energy industry is being transformed.

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How to Migrate to the Azure Cloud Platform: 4 Simple Steps

Auxis

Surging online demands, remote work, and a need for better resiliency have companies scrambling to become more elastic digital workplaces. Understanding how to migrate to the Azure cloud platform is vital to achieving the unparalleled agility, faster time to delivery, 24/7 redundancy, attainable cost efficiencies, and enhanced opportunities for innovation that enterprises need to thrive in the modern business environment.

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Answer Four Questions Before Your Brand Jumps On The Metaverse Bandwagon

Forrester Digital Transformation

Gap is the latest brand to set up shop on Roblox. But despite what the headlines say, the brand isn’t activating in the metaverse — it doesn’t exist today. No singular immersive platform is the metaverse yet. And that’s okay. While the actual metaverse is years away, now is a good time for brands to […].

Marketing 241
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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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The importance of impactful customer service training

Influx

Customer service training is an essential part of creating and maintaining a successful customer service team. In fact, 91% of customers agree that a positive customer service experience makes them more likely to make another purchase (Salesforce). Quality customer service training is vital because positive customer experiences drive the long-term success of a business.

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The Pandemic’s Toll on Gender Pay Gaps and Workplace Equality

NoonDalton

The wage disparity between men and women had been shrinking. Workplace equality was improving. Then the pandemic threw us all a heavy curveball, and knocked us back a few years. According to research conducted by Visier Insights , the salary gap narrowed by six cents between 2017 and 2020, with women aged 25 to 30 benefiting the most. Women aged 35 to 40 have the highest pay equity levels.

Jobbing 98
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Home of the Innocents: The Staley Family

V-Soft Consulting

With just over a month until our V-Soft Cares Annual Charity Golf Scramble on June 27th, we wanted to highlight some of the great work our charity recipient, Home of the Innocents, is doing. Today we spotlight a foster family, the Staleys, and their experience with Home of the Innocents.

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Digital Employee Experience (DEX) Is Not A Tool – It’s A Perception

Forrester Digital Transformation

Digital employee experience (DEX) is essential to anywhere-work success. Our recent Anywhere-work report revealed that 66% of enterprise leaders plan to pursue hybrid or fully remote workplace models. With many employees continuing to rely heavily on technology to connect them to their company’s culture, coworkers, and customers from outside the traditional office, the importance of […].

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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6 Tasks You Can Outsource for Your Property as an Investor

Outsource Workers

As an investor, managing your property is no easy task as you have a number of responsibilities and deadlines that you need to meet. As your investments level up, you will realize that you do not need to do things independently but outsource responsibilities. . Most real estate investors initially start solo, working on every aspect of the property, which consumes a lot of time and energy.

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What skills can empower the green workforce of the future?

Airswift

Source: Shutterstock/Farrukh Junaid Fakhar Sha. The future of work is green, and the time to create a tomorrow-ready workforce is now. Countries worldwide have established targets to meet the energy transition. However, governments and companies need to focus on building a future-proof workforce to ensure they will succeed in their net-zero emissions goals.

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Top Accounts Payable Tasks that Can and Should be Automated

V-Soft Consulting

Technology has become the primary element of many business industries. To thrive in the business world, improve productivity, and save time, many businesses adopt the latest technology. Enterprises are leveraging technology to automate time-consuming tasks and processes, to achieve efficiency, minimize human errors, and save costs in the long run.

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Time For Sellers to Exit the Activity Capture Game

Forrester Digital Transformation

Capturing and analyzing buyer/seller interactions are the key to generating useful sales insights. Understanding what is happening across all interactions within each opportunity’s buying cycle is critical to delivering actionable insights for sellers that result in winning more deals. This has been the holy grail for sales leaders who have struggled for years to get […].

Sales 130
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How to Bring the In-Store Shopping Experience Online

Simplr

A quick study of brands that excel in ecommerce shows us that (1) just bringing in-store merchandising online doesn’t cut it, and (2) there is no such thing as “business hours” online. And in the era of the NOW Customer , shoppers demand digital-first convenience and not just more personalized experiences but empathetic ones —no matter where they are.

Retail 97
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Scaling successful tech teams —  an interview with our Partner Success Manager

The Scalers

CONTENTS What exactly is the Partner Success function at The Scalers? What is your role within the Partner Success team? How do we scale teams for our partners? How exactly does that work, in ‘nuts and bolts’ terms? What role does the Talent Acquisition team play in this? What role does the assigned Chief Happiness Officer have in the process? In your opinion, what makes Bangalore so special to set up a tech team?

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What will it take to boost Latino economic power?

McKinsey and Company

McKinsey research reveals interventions that can help boost Latino participation in the US economy and strengthen the nation’s economic performance overall.

Research 103
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Invest In Real-Time Interaction Management To Elevate Your Long-Term Customer Experience Strategy

Forrester Digital Transformation

It’s easy to conflate real-time interaction management (RTIM) with personalization tactics, but it goes far deeper. Forrester defines RTIM as: Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer lifecycle via preferred customer touchpoints. RTIM enables next best experience (NBX) decision-making in the face of changing […].

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.