Redial
NOVEMBER 29, 2023
Since we started with a blast our offshore operations in Johannesburg, South Africa, this year, we have strengthened our outsourcing efforts and perspectives. Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Outsourcing has become a strategic move, providing cost-effective solutions without compromising service quality.
NoonDalton
NOVEMBER 29, 2023
Outsourcing operations to remote teams has become more than just a strategic choice—it’s a pivotal component of modern business practices. This shift, accelerated by technological advancements and a changing global economy, has opened doors to a myriad of opportunities for businesses of all sizes. Outsourcing to remote teams is not just a response to the demands of a globalized market, but a proactive step towards operational efficiency, innovation, and growth.
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Ivemsa
NOVEMBER 30, 2023
The current state of manufacturing has shown China is no longer the attractive location it once was. In decades past, its cheap labor costs and quick production times made it advantageous for U.S. operators. However, the past few years have highlighted many of the persistent issues with outsourcing to China, leaving many to consider nearshoring to Mexico as an alternative.
3Pillar Global
NOVEMBER 30, 2023
Many information services companies are in deep discussion around how to leverage AI to drive customer and business value. But a topic often missed is AI preparedness. Without it, you’ll crash and burn like all the other tech-chasers. According to Gartner, by 2025, generative AI will be a workforce partner for 90% of companies worldwide. That’s why AI readiness is one of their top 10 technology trends for 2024.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
IBM Services
NOVEMBER 30, 2023
There’s a lot of talk about how organizations can and should reduce their negative impact on the environment. While staying focused on mitigating our current and future contributions to climate change is crucial, we cannot ignore the dire impacts of existing climate hazards. Risks from wildfires, floods, heat, drought and wind have always been a concern, but climate change has intensified these risks, making them more frequent and unpredictable for organizations.
The Global Small Business Blog
DECEMBER 1, 2023
©iStock/liuzishan According to the research paper, " Pace of innovation and speed of small and medium-sized enterprise international expansion , there is compelling evidence that innovation capability has a positive impact on the international expansion of SMEs. Unsurprisingly, the relevant literature displays an increasing interest in SME innovation activities and how they influence a firm’s international activities.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
NOVEMBER 29, 2023
The Core of Efficiency: Choosing the Right ERP Choosing the right Enterprise Resource Planning (ERP) system is critical for ensuring optimal efficiency and future growth of your business. It is important to choose a system that seamlessly integrates with your unique processes and objectives, acting as the driving force behind your business operations.
IBM Services
NOVEMBER 30, 2023
Ever since the pandemic changed the corporate world, organizations have rededicated themselves to excelling at employee experience strategy. A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent , as employees increasingly make decisions on where to work based on how they respond to employee needs. Organizations can prioritize overall employee experience by being thoughtful about how to serve their workers during all stages of the employee journ
The Global Small Business Blog
NOVEMBER 28, 2023
©iStock/XtockImages China has been “the world’s factory” for decades, with made-in-China goods reaching global consumers through foreign brands, shops, or sites like Amazon. And the country has had a vibrant domestic e-commerce sector, with companies like Alibaba and JD.com growing into juggernauts. Now see how Chinese e-commerce platforms like Shein, Temu, and TikTok Shop are causing a stir and going global with big ambitions.
31 West
NOVEMBER 29, 2023
In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. Websites are not just digital storefronts or platforms for content; they are vital assets that require robust protection. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
NOVEMBER 28, 2023
On Operational projects that involves heavy data volume load on a daily basis, there’s a need to monitor the DB Disk Space availability. Over a period of time, the size grows occupying the disk space. While there are best practices to handle the size by adopting strategies of Purge for outdated data and add buffer/temp/data/log space to address the growing needs, it is necessary to be aware of the Disk space and consistently monitor for further actions.
V-Soft Consulting
DECEMBER 1, 2023
Today, companies are continually seeking innovative solutions to streamline their operations and enhance productivity. The integration of ServiceNow, a leading cloud-based service management platform, with ChatGPT, a powerful language model developed by OpenAI, presents a dynamic synergy that holds the potential to revolutionize how businesses operate.
The Global Small Business Blog
NOVEMBER 27, 2023
©iStock/master1305 What's affecting me, my clients, my colleagues and other global small business owners: The Italian Made in Italy apparel and accessory brand Vicario Cinque is ready to further expand globally through a series of strategies in-keeping with its own identity, expertise, love for the environment, quality, savoir-faire. It's a bet on a lifestyle brand.
31 West
NOVEMBER 25, 2023
In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
IBM Services
DECEMBER 1, 2023
The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. This relatively new system offers a centralized platform with applications to manage all aspects of your business from supply chain management to inventory management to financial management.
Raya Contact Center
NOVEMBER 26, 2023
Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023. Reaching this position further cements the company’s success in the EMEA region and proves its strategic planning has been fruitful.
The Global Small Business Blog
NOVEMBER 30, 2023
©iStock/luamduan Discover what the world risks if it abandons globalization. A conversation with Ngozi Okonjo-Iweala over at Foreign Affairs.
Airswift
NOVEMBER 27, 2023
Nervous about competency-based interview questions? Here's our guide on how to answer them.
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
IBM Services
NOVEMBER 29, 2023
By leveraging AI for real-time event processing, businesses can connect the dots between disparate events to detect and respond to new trends, threats and opportunities. In 2023, the IBM® Institute for Business Value (IBV) surveyed 2,500 global executives and found that best-in-class companies are reaping a 13% ROI from their AI projects—more than twice the average ROI of 5.9%.
Raya Contact Center
NOVEMBER 26, 2023
Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023. Reaching this position further cements the company’s success in the EMEA region and proves its strategic planning has been fruitful.
Everest Group
NOVEMBER 30, 2023
Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. These platforms optimize the revenue cycle, from patient registration and appointment scheduling to the final bill payment. Healthcare organizations are increasingly evaluating RCM platform providers based on the functionalities, features, and technical support they provide.
Perficient Digital Transformation
NOVEMBER 29, 2023
As oil and gas companies face a future of flux and rapid energy transition, remaining competitive requires either full-fledged digital transformation or major components of it. Specifically, automated workflows and connected worker solutions are improving the employee experience and productivity. Further, direct consumers are demanding digital experiences tailored to their expectations.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
IBM Services
NOVEMBER 29, 2023
With the emergence of new advances and applications in machine learning models and artificial intelligence, including generative AI, generative adversarial networks, computer vision and transformers, many businesses are seeking to address their most pressing real-world data challenges using both types of synthetic data: structured and unstructured. Structured synthetic data types are quantitative and includes tabular data, such as numbers or values, while unstructured synthetic data types are qu
Intugo
DECEMBER 1, 2023
The Benefits of IT Outsourcing to Mexico In today’s globalized business landscape, companies constantly seek ways to optimize their operations, reduce costs, and gain a competitive edge. One strategy that has gained significant traction is IT outsourcing, and Mexico has emerged as a prime destination for businesses looking to harness the advantages of outsourcing.
Everest Group
NOVEMBER 30, 2023
MedTech Operations As the global MedTech industry gradually recovers from the disruption caused by COVID-19, it confronts various new challenges, including changing consumer preferences, staffing shortages, supply chain disruptions due to geopolitical tensions, and evolving regulatory frameworks and standards across different markets. Additionally, the surge in interest in generative AI and advanced technologies, such as wearables, digital therapeutics, and medical robots, is compelling provider
Perficient Digital Transformation
NOVEMBER 28, 2023
At the beautiful Shinola Hotel in downtown Detroit, we invited a distinguished group of automotive and mobility industry leaders to participate in a discussion on the current state of the industry. The conversation was lively, and we traded ideas, theories, and suggestions on how OEMs and automotive suppliers could thrive in this changing industry. The two main topics we covered in an hour-long conversation were electric vehicles and the evolving commerce landscape in automotive.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
IBM Services
NOVEMBER 28, 2023
Artificial Intelligence (AI) should be designed to include and balance human oversight, agency, and accountability over decisions across the AI lifecycle. IBM’s first Principle for Trust and Transparency states that the purpose of AI is to augment human intelligence. Augmented human intelligence means that the use of AI enhances human intelligence, rather than operating independently of, or replacing it.
Zinnov
NOVEMBER 30, 2023
As legacy infrastructure is on the decline, how are AI, automation, and generative technologies propelling the Telecom sector into a digital-first future? Hriday Ravindranath, Chief Digital Officer, Orange Business Services and Sameet Gupte, CEO of evoluteIQ explore telecom’s technology-fueled industry transformation with Prankur Sharma, Principal at Zinnov.
Everest Group
NOVEMBER 30, 2023
As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event.
Perficient Digital Transformation
NOVEMBER 30, 2023
The recent introduction of AWS Q has certainly caught the attention of the tech community. This new platform offers a promising set of features, including Retrieval Augmented Generation capabilities, aiming to enhance the domain of generative AI-powered assistance. It’s an interesting development that offers fresh possibilities for IT professionals and developers.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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