Airswift

OCTOBER 27, 2021

Investment in human augmentation technology is growing fast. It is unanimous: we are in the middle of a new revolution in the technology industry. Human augmentation is the ability to perform actions, whether physical or mental, with the help of tools that practically integrates into our bodies. What is human augmentation?

Sourcing 115

Sourcing Marketing 115

Perficient Digital Transformation

OCTOBER 21, 2021

Adapting to new technologies and software, learning how to develop professional relationships virtually, and finding ways to feel connected to your company while working from your home office are just a few aspects of the WFH learning curve. . Madeline, how was your experience onboarding with Perficient in a completely virtual environment?

Out-Tasking 119

Out-Tasking Jobbing Efficiency Collaborations 119

Immedus

OCTOBER 12, 2021

In Moving Away From Manual Payroll Processing , I looked at how technology and our expectations post-Covid are changing how we approach payroll processing. What’s so exciting is that not only is technology improving the way we work, it is also undergoing massive change, making it easier to manipulate and work with.

Payroll 52

Payroll Robotics Process Automation Engineering Automation 52

Perficient Digital Transformation

OCTOBER 8, 2021

In the Now Tech: Data Management Service Providers, Q4 2021 report, Forrester defines data management service providers as: “Service firms that provide talent, technology, and best practices through strategy and deployment partnerships in order to improve an enterprise’s use of data management to drive insights and business results.”.

Managed Services 119

Managed Services Management Service Government 119

Balbelforce

OCTOBER 6, 2021

Automatic speech recognition, or conversational AI , is technology that allows users to interact with a computer program or application with their voice. The technology can help with a business’s customer service by using automated voice assistants to listen to consumer queries. In other words, keyboard input becomes unnecessary.

Customer Service 93

Customer Service Healthcare Automation Software 93

Perficient Digital Transformation

OCTOBER 18, 2021

I’m excited to hear Acquia’s vision for integration into the platform. The Acquia Engage Awards are for projects completed in 2020 and 2021 and evaluated based on functionality, integration, performance, and overall user experience. Another exciting aspect of Acquia Engage is the announcement of the Engage award winners.

Healthcare 80

Healthcare Design Marketing Management 80

Max BPO

OCTOBER 7, 2021

Third-party accounts payable providers have all of the necessary skills, tools, and technology to manage your company’s current accounts payable functions. Furthermore, these third-party organizations can integrate new features that will assist your company in achieving a more streamlined working environment.

Accounting 110

Accounting Service Data Entry Outsourcing 110

SEBPO

OCTOBER 21, 2021

Corporate Social Responsibility (CSR) has always been an integral part of SEBPO’s mission. SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies.?The?company?specializes?in Currently only 4% of federal cancer research funding is dedicated to childhood cancer.

Global Outsourcing 98

Global Outsourcing Outsourcing Professionals Outsourcing Government 98

Perficient Digital Transformation

OCTOBER 15, 2021

We’re also gaining strategic client relationships with Fortune 1000 customers across several industries, including financial services, healthcare, technology, and business services sectors. Over its 13-year history, Overactive has been providing innovative and scalable technology solutions to international clients.

Nearshoring 90

Nearshoring Right-Sizing Offshoring Reduced Costs 90

Groove Technology

OCTOBER 18, 2021

Due to LMS technology, all training content is available in one place, making it easier for learners to access and easier for training managers. Branding your own company: Ability to customize and personalize the user interface allowing branding and messaging to be integrated.

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

CGS Inc

OCTOBER 14, 2021

The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. With immersive technology, including our proprietary Teamwork AR™, we allow customers to connect and seamlessly transition through their channel of choice to reach live agents who will address their individual and immediate needs.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Raya Contact Center

OCTOBER 3, 2021

The PEAK Matrix assessment measures service and technology providers’ overall capabilities and the impact they create in the market. This follows last month’s news of RCX being named an Aspirant in Everest Group’s 2021 EMEA Customer Experience Management (CXM) PEAK Matrix® Assessment. About Raya CX.

Business Process Outsourcing 98

Business Process Outsourcing BPO Customer Support Outsourcing 98

Avasant

OCTOBER 14, 2021

The report gives organizations a view into the changing landscape of customer experience, the role of digital technologies in responding to the pandemic, and it helps in identifying the right service providers that enterprises can partner with to reshape customer-facing functions. End-to-end CX programs are a priority.

Research 59

Research Design Management Customer Service 59

IBM Business Partners

OCTOBER 12, 2021

DS Compliance’s new DS Dash: Voice Analytics connector enables analysts to integrate voice into the IBM Security i2 Connect event timeline to enhance POLE (Persons, Objects, Locations and Events) data and identify additional relationships and contextually relevant spoken information. Learn more about DS Compliance’s journey to IBM Cloud.

Co-Sourcing 52

Co-Sourcing Analytics Cybersecurity Call Center 52

Immedus

OCTOBER 19, 2021

It was a great opportunity for me to address an issue that is very close to my heart: the elevation of payroll from a back-office function to a front of house and integral to the continued success of any organization. Technology’s role in pushing payroll up the ladder. Payroll can facilitate the new working from anywhere trend.

Payroll 105

Payroll Finance Analytics Automation 105

Zinnov

OCTOBER 12, 2021

In fact, with the networks becoming more complex, rekindling wireline transport networks attuned to advanced technologies has become imperative. What are the key technology accelerators? DOWNLOAD THE WHITEPAPER. What are the must-haves to kickstart your decommissioning journey? What is the impact of decommissioning and migration?

Manufacturing 52

Manufacturing Flexibility Collaborations Research 52

Perficient Digital Transformation

OCTOBER 4, 2021

In 2011, Pfizer successfully completed its first Decentralized Clinical Trial, “Research on Electronic Monitoring of OAB Treatment Experience (REMOTE),” where the Clinical trial Data was collected using mobiles phones and web technologies. Since then, significant progress has been made in this field.

Pharmaceuticals 69

Pharmaceuticals Collaborations Research Design 69

Perficient Digital Transformation

OCTOBER 12, 2021

As a Red Hat Marketing Coordinator, you will be responsible for creating, executing, and managing marketing plans for our Red Hat practice , which covers cloud, integration, APIs, automation, and DevOps. Partner marketing offers the unique opportunity to collaborate with colleagues across Perficient, as well as with our technology partners.

Jobbing 72

Jobbing Collaborations Marketing Management 72

Outsource Workers

OCTOBER 31, 2021

After the COVID-19 pandemic, Property Technology is more than a catchword in the real estate industry. Let’s now see top technology trends in the real estate industry in 2021 ?. Trending technologies. The use of IoT software is one of the top-rated technological trends nowadays. Durability Technology.

Out-Tasking 52

Out-Tasking Software Information Technology Automation 52

Avasant

OCTOBER 8, 2021

With paper-based workflows reducing overall workforce productivity, enterprises are leveraging cognitive technologies to streamline document processing across various departments. The pandemic has accelerated the need for digitization to achieve growth in every market segment. Challengers: Datamatics , Hyperscience , and OpenText.

Research 52

Research Marketing Sales Customer Service 52

Everest Group

OCTOBER 6, 2021

While the metaverse may seem way out there, the opportunities for technology service providers in this next evolution are very real. While sci-fi movies such as Real Player One introduced this concept of an interactive virtual reality (VR) world, leading technology giants including Facebook, Nvidia, and Microsoft are investing in this future.

Service 52

Service Manufacturing Banking Design 52

Zinnov

OCTOBER 20, 2021

Mexico’s geographic boon (proximity to US), government initiatives, workforce skilled in technology, and mature infrastructure has made it a near/offshoring pivot across the globe. Furthermore, it has 1250 higher education institutions — a good mix of public/private, technology, and teacher training institutes. Bn, as of 2020.

Nearshoring 52

Nearshoring Engineering Manufacturing Government 52

Everest Group

OCTOBER 6, 2021

While organizations are certainly familiar with on-premise technologies in contact centers, today’s enhancement on the premise-based technology model is delivering an exceptional digital customer experience, innovation, flexibility, and lower cost. Meet the Contact Center as a Service (CCaaS) operated on the cloud.

Service 52

Service Analytics Flexibility Automation 52

Groove Technology

OCTOBER 31, 2021

Along with the continuous technological improvement of humankind, participating in eCommerce is no stranger to any business in the transition to multi-industry digitization on a world scale. BigCommerce offers over 65 integrations, while Shopify offers over 100.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

TTEC

OCTOBER 20, 2021

Success in the industry, be it ecommerce or brick-and-mortar, relies understanding customers’ core values and connecting with the right technology. A successful brick-and-mortar retailer understands the need to provide relevant and impactful experiences into their everyday interactions, through technology, people, or both.

Retail 52

Retail Analytics Sales Research 52

CGS Inc

OCTOBER 19, 2021

We’re especially excited to be recognized for “Tech Innovation – Live Agent Support Solution” given our recent integration of augmented reality to complement our customer support service. Its AI-enriched chatbot, RPA and AR technologies complement the customer support services provided by thousands of multilingual call center agents.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

SirionLabs

OCTOBER 8, 2021

Let’s face it – despite the increasing prevalence of CLM technology, contracting continues to be an inefficient and sub-optimal process for most organizations. Discover Smarter Contracting with SirionOne. What enterprises need is a smarter way to create, manage, and measure contracts. DOWNLOAD NOW.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

VXI

OCTOBER 5, 2021

Improve your customer service experience by maximizing technology and equipping your social media channels with an automated response setup. These easy-to-integrate tools can minimize the bulk and answer particular issues such as immediate concerns, basic customer queries, FAQs, and self-service solutions.

Call Center 52

Call Center Business Process Outsourcing Customer Service Sales 52

SirionLabs

OCTOBER 1, 2021

Let’s face it – despite the increasing prevalence of CLM technology, contracting continues to be an inefficient and sub-optimal process for most organizations. Discover Smarter Contracting with SirionOne. What enterprises need is a smarter way to create, manage, and measure contracts. DOWNLOAD NOW.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

Automation Anywhere

OCTOBER 20, 2021

How can they do that utilizing the technology they currently have? Consider what the technology can do for one of the biggest challenges facing contact centers. To stay competitive, the centers must offer faster, better service. Automation provides a solution.

Robotics Process Automation 69

Robotics Process Automation Automation Banking Government 69

Everest Group

OCTOBER 12, 2021

The “Business Value Orchestrator Platform” views application management as one part of a broader initiative comprising other technology towers, operating models, service management solutions, delivery enablement, and next-generation sourcing. The key challenge is the unavailability of suitable mature AI solutions.

Sourcing 52

Sourcing Management Service Engineering 52

NoonDalton

OCTOBER 27, 2021

From service demos, file evaluations, and proposal generation to implementation/onboarding and establishing the proper technological integrations for your needs, they have a process for everything. . AccountingDepartment.com relies on a well-developed process based on 15 years of business experience.

Outsourcing 94

Outsourcing BPO Accounting Customer Service 94

IBM Services

OCTOBER 26, 2021

Technology must deliver insights through digital platforms at a scale and speed not seen before. . Atea, an IBM partner and Nova Sea, a Scandinavian seafood producer, are adopting the IBM Food Trust platform to improve traceability, sustainability and integrity in the seafood industry.

Government 52

Government Collaborations Accounting Automation 52

IBM Services

OCTOBER 20, 2021

New technologies have been brought to the table and can reinvent how trade finance works right now. These technologies present a trade finance opportunity to reimagine workflows that have long lacked inertia and imagination. . Fines for failure to meet these requirements can be staggering. .

Finance 52

Finance Banking Manufacturing Automation 52

Metasource

OCTOBER 13, 2021

Client and creditor documents are classified using advanced recognition technology. With a proven process that includes a smooth integration with internal CRM platforms, MetaSource enables debt relief and settlement employees to shift their focus to settlements and customer service, even as the volume of work increases.

Automation 52

Automation Human Resources Customer Service Accounting 52

CDS

OCTOBER 26, 2021

By 2025, 85% of infrastructure strategies will integrate on-premises, colocation, cloud and edge delivery options, compared with 20% in 2020.” EVOLVING DATA CENTER LANDSCAPE Data center and technology leaders are actively focusing on density to ensure that they utilize the space they already have appropriately allocated.

Right-Sizing 52

Right-Sizing Automation Reduced Costs Out-Tasking 52

SIG Speaks

OCTOBER 1, 2021

Building Resilient Procurement Organizations with Travel & Expense Technology. Join this webinar with Kate Seagriff, Director of Strategic Sourcing from TripActions, and Aurélie Krau, Travel Consultant from Festive Road, as they explore the important role of technology to support these strategic goals and build resilient organizations.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40