Global Help Desk Services

AUGUST 30, 2023

So, you’ve drawn the short straw and are put in charge of figuring out how to outsource your help desk services. You have no idea where to start, what your company needs, or what separates a good help desk from a bad one. First, take a deep breath. Then, give us a call. We’ve helped companies of all sizes free up their IT employees, streamline their help desk operations, reduce hold times, and increase customer satisfaction.

Outsourcing 59

Outsourcing Service 59

The Global Small Business Blog

AUGUST 4, 2023

©iStock As a global small business owner, you have the power to steer your venture towards a future marked by sustainable global growth and prosperity. Take the lessons from this guide (which includes the power of going global), apply them to your business, and embark on your journey towards sustainable growth. It’s time to unlock the secrets of sustainability and set your business on the path to enduring global success.

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Horses for Sources

AUGUST 21, 2023

In most of today’s Global 2000 enterprises, stodgy shared services are failing to deliver value beyond back-office support, provide exciting career tracks for ambitious professionals, and rarely provide anything to support the growth and innovation their companies so desperately crave. The GBS model has had its time and is no longer relevant for ambitious enterprises For more than two decades, Global Business Services (GBS), the centralized service delivery model leveraging a mix of internal sha

Global Business Services 98

Global Business Services Service Offshoring Outsourcing 98

Perficient Digital Transformation

AUGUST 24, 2023

The transition from a wholesale-centric business model to include a new direct-to-consumer (D2C) approach presents lucrative opportunities alongside a suite of technical and operational intricacies to consider. While the move brings manufacturing companies closer to end consumers, it also requires several considerations spanning content creation, post-purchase support, and overall brand experience.

Inventory Management 98

Inventory Management Customer Service Manufacturing Call Center 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Offshore India Data Entry

AUGUST 17, 2023

Microsoft Word remains one of the most ubiquitous word processing product used in offices around the world. With the rise of cloud-based Office 365 and Microsoft OneDrive integration, Word has become an essential productivity tool for businesses of all sizes to create standardized, professionally formatted documents. As Word’s capabilities continue to evolve, the demand for advanced Word formatting expertise has increased as well.

Outsourcing 98

Outsourcing Service BPO Offshoring 98

Groove Technology

AUGUST 31, 2023

Are you looking to create an API in MuleSoft but don't know where to start? Look no further! In this article, we will provide you with a step-by-step guide on how to create APIs in MuleSoft. Whether you are a beginner or an experienced developer, this comprehensive guide will walk you through the process and equip you with the knowledge and tools to successfully create APIs in MuleSoft.

Analytics 130

Analytics Design Management Collaborations 130

The Global Small Business Blog

AUGUST 29, 2023

©iStock/Choreograph Xero’s Future Focus AI research “surveyed over 3,000 small business owners from Australia, Canada, New Zealand, Singapore, the United Kingdom and the United States on what they are thinking, feeling and doing about AI.” The research has revealed that 80% of global small business owners are concerned AI development and adoption is “outpacing regulation, as generative AI tools permeate various industries and the workforce.

Regulations 262

Regulations Research 262

Transparent BPO Outsourcing

AUGUST 23, 2023

Transparent BPO Wins Bronze Under Learning and Development Awards. The 2023 Brandon Hall Group HCM Excellence Awards™ recognizes best practices for initiatives in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion, and the Future of Work. Transparent BPO, a leader in innovative BPO Solutions, is thrilled […] The post Transparent BPO Awarded Bronze in Brandon Hall Group’s 31st Annual

BPO 98

BPO Human Resources Sales Management 98

Perficient Digital Transformation

AUGUST 31, 2023

Responsibilities, Skills, Scope and More. The tutorial provides basic concepts of Kotlin. Our Kotlin tutorial includes. What is Kotlin? Pre-Requisites Features of Kotlin Kotlin Architecture What is Kotlin? Kotlin is a programming language introduced by JetBrains in 2011. Kotlin is free, has been free and will remain free. It is developed under the Apache 2.0 license.

Sourcing 105

Sourcing Efficiency 105

inDinero

AUGUST 22, 2023

Is business rent tax deductible? Yes, business rent is tax deductible under qualifying circumstances. That’s a good thing too, since rent is often among an organization’s largest overhead expenses. As part of our ultimate guide to business expenses and tax deductions , this article will run through different types of rental tax deductions, who qualifies, what to avoid, and ultimately how to claim the deduction.

Accounting 97

Accounting Banking Automation Outsourcing 97

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Groove Technology

AUGUST 24, 2023

We are pleased to announce that on July 26th, 2023, Groove Technology received the second consecutive certification from the Great Place to Work (GPTW) Institute. Further validating our commitment to excellence, our company achieved an impressive employee satisfaction score of 97%. The Significance of Securing a Consecutive GPTW Certification Achieving GPTW certification for the second year in succession is not merely an accolade; it reflects our ongoing dedication to maintaining a work environm

Collaborations 130

Collaborations Software 130

3Pillar Global

AUGUST 15, 2023

In today’s rapidly changing digital age, banks and financial institutions must remain up-to-date with the latest technologies. We now live in an age where customers expect that the digital products and services they use will be personalized, secure, and will deliver to their expectations. By meeting these demands, banks and financial services organizations will not only meet and exceed customer retention, but also help drive higher ROI to their bottom line.

Banking 98

Banking Service Efficiency Customer Service 98

The Global Small Business Blog

AUGUST 28, 2023

©iStock/titoOnz What's affecting me, my clients, my colleagues and other global small business owners: Empowering entrepreneurs that light up the world. It's not just about kissing , there's a pattern here of emotional abuse by Spanish soccer federation president Luis Rubiales. A Kremlin-orchestrated hit: Wagner Group chief Yevgeny Prigozhin was on the plane that recently crashed and killed all ten on board.

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Transparent BPO Outsourcing

AUGUST 15, 2023

Transparent BPO Recognized on 2023 Inc. 5000 List of America’s Fastest-Growing Private Companies Rockville, MD, August 15, 2023 – Today, Inc. revealed that Transparent BPO is #3127 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies […] The post Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth C

BPO 98

BPO Nearshoring Outsourcing Customer Service 98

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Perficient Digital Transformation

AUGUST 24, 2023

In the dynamic world of web development, where user expectations are higher than ever and application complexity continues to grow. The need for efficient data retrieval and flexible APIs has become paramount. Enter GraphQL, a revolutionary query language for APIs that is reshaping how data is requested, fetched, and managed. In this comprehensive exploration, we’ll dive deep into the essence of GraphQL, its core principles, benefits, and real-world applications.

E-Commerce 98

E-Commerce Flexibility Efficiency Sourcing 98

inDinero

AUGUST 29, 2023

Separating deductible and non deductible expenses can be tough. You may find yourself asking: Does this expense go on the personal card or the business card? For all the lists of valid business expenses, sometimes it’s easier to know what is deductible by knowing what’s non-deductible. This article will help you avoid commingling funds and maintain the personal asset protection of your LLC by guiding you away from potential non-deductible pitfalls.

Insurance 95

Insurance Accounting Sales Government 95

Groove Technology

AUGUST 23, 2023

If you're looking to create your own library for use in a React Native project, you've come to the right place. In this tutorial, we'll walk you through the steps of how to create a React Native library from scratch, including all the tools and resources you'll need along the way. A React Native library is a collection of reusable components What is a React Native Library?

Flexibility 130

Flexibility Sourcing Accounting Design 130

Zinnov

AUGUST 8, 2023

In our newest episode of the Business Resilience series, Pari Natarajan, CEO, Zinnov speaks with Shankar Arumugavelu, SVP & Chief Digital & Information Officer, Verizon Communications Inc., to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. With Gen Z characteristic traits such as voracious appetite for seamless connectivity, personalized experiences, and instant gratification pushing today’s businesses to new heights

Customer Service 98

Customer Service Automation Customer Support Analytics 98

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

The Global Small Business Blog

AUGUST 23, 2023

©iStock/PeopleImages For seven decades, the U.S. Small Business Administration (SBA) has been a driving force behind the success of countless enterprises, from America’s Main Streets to manufacturing centers and innovation hubs, helping entrepreneurs turn good ideas into thriving global small businesses. Delivering the American dream of business ownership to more Americans – SBA has punched above its weight in advancing American innovation, competition and economic growth.

Administrative 233

Administrative Manufacturing 233

Airswift

AUGUST 7, 2023

Welcome to the first in the series of our Corporate Social Responsibility (CSR) update. This bi-annual blog will provide an overview of our CSR activity and future plans. What is CSR? Corporate social responsibility (CSR) is a concept that has gained significant traction in recent years as businesses recognize their responsibility to not only generate profits but also contribute to the well-being of society and the environment.

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Perficient Digital Transformation

AUGUST 21, 2023

If you’ve been following Sitecore’s architectural movement over the last few years, a lot has changed. Instead of the “all-in-one” approach of Sitecore XP, XM Cloud , and Headless encourage a composable architecture – one where Sitecore itself offers 11 SaaS products categorized into three clouds : Content Cloud, Engagement Cloud, and Commerce Cloud.

Flexibility 98

Flexibility Sourcing Software Healthcare 98

Globalization Partners

AUGUST 11, 2023

There is a prevailing optimism in APAC, especially in the realm of people management. Despite global headwinds, the rise of new technologies, strategies, and models is helping build momentum – shaping a bright future for the region’s HR landscape. At G-P, we understand the need for companies to adapt to new technologies and the ever-evolving world of business.

Payroll 97

Payroll Flexibility Jobbing Management 97

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Groove Technology

AUGUST 21, 2023

Angular.js , commonly referred to as Angular, is an open-source front-end web application framework maintained by Google. It allows developers to build dynamic single-page applications (SPAs) using HTML, CSS, and JavaScript. Angular.js extends HTML's syntax to create powerful and expressive templates, making it a popular choice for building complex web applications.

Sourcing 130

Sourcing Management 130

Intelligent Sourcing

AUGUST 2, 2023

Social media is both a blessing and a curse for me. I love the connectivity it offers and the ability to engage with diverse perspectives from all corners of the globe. Yet, it can also wear me down with its negativity. I found myself recently deflated by a bitter exchange aimed at kids in prison […] The post From prison numbers to my people: My journey toward understanding incarceration appeared first on Intelligent Sourcing.

Sourcing 98

Sourcing Impact Sourcing 98

The Global Small Business Blog

AUGUST 3, 2023

©iStock/spukkato Hundreds of millions Americans dealt with extreme heat waves in the past two weeks, as temperatures across the South and Southwest hit historic highs. These hazardous conditions have kept consumers inside and forced small businesses to close early – cutting into paid hours for employees – according to a report by the small business payroll company Homebase.

Payroll 236

Payroll 236

V-Soft Consulting

AUGUST 3, 2023

Customer experience has become a key differentiator for success. In fact, according to Dimension Data, more than 80% of organizations consider customer experience as a competitive differentiator and around the same number of consumers say they consider experience as essential as a part of the services the company offers. So, companies that excel in delivering exceptional customer experiences are more likely to gain loyal customers and thrive in the long run.

Analytics 98

Analytics Service Customer Service 98

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

Sourcing

Perficient Digital Transformation

AUGUST 16, 2023

In today’s rapidly evolving tech landscape, staying ahead of the curve is crucial, but so is selecting the right platform. If you find yourself overwhelmed by the multitude of options and the complexities involved in the selection process, you’re not alone. To help you make an informed decision and find the ultimate technology platform for your organization, here are the top five factors you need to consider: Prioritize Your Requirements: To ensure seamless alignment with your orga

Right-Sizing 98

Right-Sizing Efficiency Service 98

Horses for Sources

AUGUST 29, 2023

Barely ten months after its birth changed the world of technology, OpenAI unleashes ChatGPT Enterprise , where enterprises now have “Enterprise-grade security and privacy, unlimited higher-speed GPT-4 access , longer context windows for processing longer inputs, advanced data analysis capabilities, customization options, and much more.” Assuming the 20 enterprises that road-tested ChatGPT Enterprise experienced these benefits in double-quick time, you have to take a serious look at s

Government 91

Government Sourcing Robotics Process Automation Automation 91

Groove Technology

AUGUST 17, 2023

ReactJS is a JavaScript library that has taken the web development world by storm. Since its release in 2013, ReactJS has become one of the most popular tools for building modern web applications. In this comprehensive guide, we will explore what ReactJS is and how it works. What is ReactJS? ReactJS is an open-source JavaScript library that is mainly used for building user interfaces.

Management 130

Management Engineering Sourcing 130

IBM Business Partners

AUGUST 17, 2023

As the tournament’s official digital innovation partner, IBM has helped the US Open attract and engage viewers for more than three decades. Year after year, IBM Consulting works with the United States Tennis Association (USTA) to transform massive amounts of data into meaningful insight for tennis fans. This year, the USTA is using watsonx , IBM’s new AI and data platform for business.

Collaborations 92

Collaborations Government Automation Sourcing 92

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting