Forrester Digital Transformation
AUGUST 24, 2022
Forrester contends that CX leaders are overly optimistic about their budget prospects. Learn where to trim your CX budget in 2023 and key areas to increase investment dollars.
31 West
AUGUST 24, 2022
If building a strong customer service culture is an art, then service desk ticket handling is its essence! Yup, but it never comes free of cost. Cost-per-ticket for support teams ranges from $2.93 to $49.69. Whereas the average ticket cost accounts for $15.56. Considering which, outsourcing service desk is always a better option to save you from the most draining processes right from setting up an internal team by shedding your sweat and blood.
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Forrester Digital Transformation
AUGUST 24, 2022
Over the past year, Forrester’s diligently covered the state of the metaverse and what it means for marketing, technology, and other business executives. On Thursday, September 29 at 11:15 am CDT, we will debate the future of the internet (Metaverse, NFTs, and Web3) at Forrester’s Technology & Innovation event. I’ll be joined by Jam3’s Rachel […].
Automation Anywhere
AUGUST 24, 2022
Regardless of the industry, company size, or geography, every organization’s finance processes have a lot in common. Every company is responsible for ensuring the integrity of the financial reports, managing cash flow, and performing other basic finance functions to remain in business. The primary objectives underlying all finance processes are efficiency, accuracy, timeliness, and regulatory compliance.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
AUGUST 24, 2022
Read Forrester’s advice on where to invest, where to cut, and where to experiment to create a smart B2C marketing budget in 2023.
Zinnov
AUGUST 24, 2022
By Sean Bouani, Partner, Zinnov; Peter Kirkwood, Principal, Zinnov; Shreyashee Dutt, Zinnov. For SMBs, Cybersecurity hasn’t been a priority, as they focused on generating and growing revenues. But today, it is emerging as a top priority as evident from Zinnov’s recent survey of 600 SMBs (Small Medium Businesses) in the US, which shows that 45% of SMB owners consider Cybersecurity as one of their top 3 priorities, with 18% mentioning it as their #1 priority.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
AUGUST 24, 2022
As customers demand both transformational expertise and simplified, self-serve experiences, the traditional enterprise sales playbook is being disrupted from the top down and bottom up.
Perficient Digital Transformation
AUGUST 24, 2022
What is one trend that is more popular than the latest and greatest TikTok dance? Businesses looking to move into the Direct to Consumer (DTC) space. Why? Well, there are many reasons, but one of the top reasons is we as consumers are demanding to have conversations with the brands we love, without all the ‘middlemen,’ so to speak. This, however, creates an age-old debate that manufacturing organizations have always struggled with.
Microsourcing
AUGUST 24, 2022
For an industry that has been on the rise for several decades, outsourcing shows no signs of slowing down. Valued at $187 billion in 2018, the outsourcing market is expected to reach almost $315 billion by 2025 as companies are increasingly drawn to its ability to reduce costs , increase efficiencies and boost productivity. Even organizations that have traditionally shied away from looking offshore for business support have started to glance outside their borders for workforce options as a range
ScaleHub
AUGUST 24, 2022
By offering different BPO crowds , ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. ScaleHub is excited to continue that growth with an innovative, groundbreaking partner in the APAC region. Introducing: Connected Women As a rising star in the Philippines, Connected Women is the leading organization for empowerment in the digital economy for Filipino women.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
AUGUST 24, 2022
What is a headless CMS? A headless CMS is a back-end only content management system (CMS) built from the ground up as a content repository that makes content accessible via a RESTful API or GraphQL API for display on any device. The term “headless” comes from the concept of chopping the “head” (the front end, i.e. the website) off the “body” (the back end, i.e. the content repository).
Bydrec
AUGUST 24, 2022
In today’s fast-paced digital world, it is challenging to find the right talent that meets your organization’s needs. However, with the help of technology and global technical recruiters, you can find the best tech candidates faster. A technical recruiter has in-depth knowledge about a specific field or industry and has the ability to identify top talent based on their skillsets.
Globalization Partners
AUGUST 24, 2022
The Netherlands takes a leading role in shaping remote work culture, thanks to its firmly established reputation for flexible working arrangements. Before the pandemic, 1 4.1 percent of the country’s workforce already worked remotely. In comparison, this number was 4.7 percent in the UK and only 3.6 percent in the U.S. Now, the lower house of the Netherlands ’ parliament has approved legislation that makes working from home a legal right.
McKinsey and Company
AUGUST 24, 2022
Transformations that aim to unlock more opportunities from e-commerce could also help customs agencies tackle issues they’ve long wrestled with, including revenue leakage and illicit goods flows.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
AUGUST 24, 2022
I recently sat down with one of our senior project managers, Ruby Lin, to discuss the many facets of her role at Perficient. She told me about how she leads teams and facilitates collaboration. We also discussed how her voice and work are appreciated by her team. I loved learning what Ruby values most about her colleagues and her company, and I’m sure you will too.
McKinsey and Company
AUGUST 24, 2022
Multiple excavations for infrastructure improvements can be disruptive to the public. Coordinating projects could minimize negative impacts and help states manage supply chain and labor shortages.
Perficient Digital Transformation
AUGUST 24, 2022
Firstly, starting with, what is Rank function in Power BI? So, Power BI’s Rank function returns the ranking order based on the order specified. The Rank column command adds a new column to a table, with the ranking determined by one or more other table columns. To specify how ties should be handled, use the Rank method option. Next, a brief information on how to incorporate Rank into Power Query and Power BI : We can add a RANK column to our table in a variety of ways, including dynamicall
NoonDalton
AUGUST 24, 2022
Setting expectations, giving direction, expressing a vision, fostering trust, holding regular one-on-one meetings and team meetings, holding team members accountable for their work, and developing them… These are all things that we expect of team leaders. But when leaders are in charge of virtual teams, they approach these tasks in a different way.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Perficient Digital Transformation
AUGUST 24, 2022
Optimizely CMS.NET 6 Route Map. In September 2021, Optimizely released DXP platform for Microsoft.NET – NET 5 (Formerly known as.NET Core). This release included CMS version 12 and Commerce version 14. In November 2021, Microsoft released.NET 6. February 2022, Optimizely released version 12.4.0 CMS Core packages (Minor version release), with no breaking changes in APIs.
Velocity Global
AUGUST 24, 2022
More and more businesses are choosing to engage with overseas contractors and for great reason. Companies can target international contractors with specialized skills, save onboarding time and money that would otherwise go toward hiring employees and test out new foreign markets for global expansion. While engaging with international contractors allows for more flexibility, it also requires knowledge of foreign labor laws and processes.
Perficient Digital Transformation
AUGUST 24, 2022
My favorite feature of Sitecore XP is Progressive Profiling. You can setup models of visitor behavior, tag content and Sitecore will use math to determine which pattern of behavior they are most closely exhibiting. And that can be used to drive personalization, helping really model personas and journeys directly in Sitecore. Sitecore’s Demo sites usually have a pretty cool sidebar that reveals details about the current visitor and what behavioral profiles are being matched.
Obobo
AUGUST 24, 2022
What Is Strategic Sourcing? - Definition. An organization can take advantage of its consolidated purchasing power and use that to find the best value in the marketplace as well as align its purchasing strategy to meet the business goals of the organization by using strategic sourcing , an approach to supply chain management that formalizes the way information is gathered and used.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Globalization Partners
AUGUST 24, 2022
The Netherlands takes a leading role in shaping remote work culture, thanks to its firmly established reputation for flexible working arrangements. Before the pandemic, 1 4.1 percent of the country’s workforce already worked remotely. In comparison, this number was 4.7 percent in the UK and only 3.6 percent in the U.S. Now, the lower house of the Netherlands ’ parliament has approved legislation that makes working from home a legal right.
Everest Group
AUGUST 24, 2022
Post-pandemic, enterprises have given IT service and technology providers high marks for improving commercial models and customer-centricity, but talent management is emerging as a major concern. Customers want their providers to ensure resource availability, improve employee quality, and manage attrition – all during the Great Resignation and current labor shortage.
Forrester Digital Transformation
AUGUST 24, 2022
Marketing leaders should focus on what can be done to combat an economic downturn without damaging the long-term capabilities of the marketing organization.
Everest Group
AUGUST 24, 2022
Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry. Given the increase in regulatory norms and technology advances, banks, financial institutions, and other emerging institutions are constantly working to meet these norms and safeguard themselves from financial crimes, while maintaining their operational costs and scaling their delivery.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Zinnov
AUGUST 24, 2022
By Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. Kofax and acquisitions seem to go hand in hand, because it continues to invest in inorganic growth and has made its second acquisition of the year – the US-based Intelligent Document Processing (IDP) player, Ephesoft.
Magellan Solutions
AUGUST 24, 2022
Telesales vs Telemarketing Jobs: What’s the Difference. It’s common practice to use the terms “telemarketing” and “telesales” interchangeably. However, the ideas and services offered by the two practices are significantly distinct. Most people are unaware of the differences between telemarketing and telesales, so they are unable to use either one effectively.
Perficient Digital Transformation
AUGUST 24, 2022
What is Bravo for Power BI? Bravo studio is a design before, no code tool which allows you to turn your app designs and prototypes into real publishable mobile apps (both iOS and Android). You can use Bravo to build even complex apps by connecting your design to external tools via APIs. In this blog, I am going to go an overview of how we can take data from another website or source and how we can connect it to bravo to populate information on our App; now, we are going to be going over a few th
Immedus
AUGUST 24, 2022
Human Capital Management (HCM) covers a broad area of important business activity. Payroll Management is an integral component of HCM, because it is necessary for ensuring that employees are compensated fairly and accurately. As companies grow and expand, they have more HCM-related data to manage, and can easily get stuck with slow and inefficient HCM and payroll systems.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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