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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award.

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Get 47% Paid Credit Sales With Accounts Receivable Services

Magellan Solutions

Accounts Receivable Services Can Help Your Business to Get 47% Credit Sales Paid On-time . 93% of businesses suffer from late payments of customers. While most businesses do have formal AR policies, poor execution contributes to the slow conversion. 15 Industries Where Accounts Receivable Outsourcing Can Help.

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Understanding Supplier Management

SIG Speaks

Having recently completed the Certified Sourcing Professional certification, I was excited to continue my education in Supplier Management and learn how it can better assist me in my current role. In a sales role, innovation and creativity are needed to continue to be successful and make new connections with potential members.

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The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top

Magellan Solutions

Led by CEO Frederick Chua, Magellan Solutions forged an adaptive approach that drove its rise as an industry leader. Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. Q: On balancing growth, Magellan thrives in diverse industries, from healthcare to e-commerce. Let’s dive in!

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Strategic Outsourced Business Solutions for Every Need

Magellan Solutions

Business Process Outsourcing (BPO) BPO expands beyond manufacturing to other industries. Business functions are outsourced to vendors through BPO. Historically used by industrial firms, BPO now applies to many industries. It differs from BPO, which focuses on labor and operations.

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What Are the Benefits of Outsourcing Customer Support for SaaS?

NoonDalton

The SaaS industry has grown by around 500% over the past seven years. It’s no surprise, then, that businesses in the industry are looking for ways to grow and scale quickly and affordably in order to stay in the game. That is when an customer support outsourcing provider comes into your business plan.

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6 Positive Benefits of Winning a Corporate Award

Sarah Holliman

With an always-online hyper-connected economy, your competition could come from an industry so far removed from the one that you are in that it hardly makes sense…and yet if you aren’t watching, your business can find itself on the precipice of being made redundant by a company you never saw coming. That is no longer the case.

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