ScaleHub

JANUARY 12, 2022

ScaleHub is excited to announce the newest addition to our team, as Susanne Richter-Wills steps into the role of Vice President Sales for Europe, the Middle East, and Africa (EMEA). Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region.

Sales 52

Sales BPO Insurance Banking 52

Magellan Solutions

MAY 30, 2021

Why Is Initiating First Contact To Customers Is Important In Sales Outsourcing ? Sales outsourcing has been a fundamental solution for SMEs aiming for better profitability. There is a higher chance to get your annual profit by offshoring sales people than creating your own. Once done training, a sales personnel only allot 35.2%

Sales 52

Sales Outsourcing Call Center BPO 52

ScaleHub

JUNE 28, 2021

We are thrilled to welcome Dyanix as a ScaleHub Sales Partner. The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. With Dyanix as a ScaleHub Sales Partner, we look forward to the opportunities afforded by this growing community of international partners.

Sales 52

Sales Business Process Outsourcing BPO Software 52

Magellan Solutions

JANUARY 26, 2024

Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. The Magellan Playbook: Key Approaches for Enduring Success Magellan Solutions has refined a blueprint for excellence centered around client relationships, adaptability, and talent development. Let’s dive in!

BPO 52

BPO E-Commerce Right-Sizing Outsourcing 52

Magellan Solutions

MAY 5, 2021

How Telecom BPO Services Maximizes Productivity? The telecom BPO services provide a lot of advantages to various industries. It allows them to be more flexible with their business. With this in mind, how exactly telecom BPO services affect different business aspects? It’s been around since the late 1800s.

BPO 52

BPO Service Sales Out-Tasking 52

Anexa

MARCH 7, 2023

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

Customer Service 52

Customer Service Sales Service Business Development 52

Magellan Solutions

JULY 8, 2021

What does it look like in the shoes of a Pay Per Sale Telemarketing Agent? Pay Per Sale Telemarketing also known as pay for performance sales outsourcing is a popular service among small to midsize businesses, especially in the retail and eCommerce industry. An Insider Insight on Pay Per Sale Telemarketing.

Sales 52

Sales Customer Service BPO Call Center 52

Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

MAY 17, 2021

How BPO Real Estate Firms Can Maximize Their Operation Through Outsourcing. BPO real estate is no stranger to that need and reaps the benefits of outsourcing in the last few years. How BPO Real Estate Works. Real estate brokers perform BPO which includes property inspection. Also focus on core competency, and save costs.

BPO 52

BPO Outsourcing Administrative Accounting 52

Magellan Solutions

JUNE 22, 2021

Accounts Receivable Services Can Help Your Business to Get 47% Credit Sales Paid On-time . 93% of businesses suffer from late payments of customers. While most businesses do have formal AR policies, poor execution contributes to the slow conversion. In this case proper focus on accounts receivable policies. .

Accounting 52

Accounting Sales Service Outsourcing 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

APRIL 21, 2021

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. Besides that, we will check how the BPO Philippines set KPIs for their business partners. . Call Answer Time.

BPO 52

BPO Call Center Outsourcing Retail 52

Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Magellan Solutions

JULY 30, 2021

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

Influx

APRIL 18, 2024

Jump ahead: Influx Helpware Ascensos SkyCom RPM BPO Essential considerations for outsourcing SaaS customer support SaaS customer service outsourcing The 5 best SaaS customer support companies 1. Influx offers a comprehensive suite of services ranging from live chat, phone support, email, and social media as well as sales solutions.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

MAY 8, 2021

So in this article we will discuss the relevance of VA to businesses and when is the right time to get one for your company? What Does Personal Virtual Assistant Philippines BPO do? Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company. Want to focus on building your business.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

BPO 52

BPO Service Call Center Accounting 52

Magellan Solutions

JANUARY 22, 2024

Business Process Outsourcing (BPO) BPO expands beyond manufacturing to other industries. Business functions are outsourced to vendors through BPO. Historically used by industrial firms, BPO now applies to many industries. It differs from BPO, which focuses on labor and operations.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Location and economy directly affects BPO pricing. This inspires businesses to outsource core and non-core services to BPO Manila Philippines and other countries to support the slow and steady collapse of the economy.

BPO 52

BPO Jobbing Call Center Business Process Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

SEPTEMBER 22, 2021

B2B Lead generation takes up a lot of time and money for businesses. It’s true that making sales will be tough if your prospects aren’t ready to buy what you’re offering. That is one of the reasons why you should concentrate on filling your sales funnel with fresh transactions on a regular basis.

Service 98

Service Sales Outsourcing Call Center 98

Magellan Solutions

AUGUST 2, 2021

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. We will also discuss how BPO companies work out these misconceptions.

Call Center 52

Call Center BPO Sales Outsourcing 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. For those who are locals, sales teams are typically an outsourced service.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

JUNE 15, 2021

We will also discuss its role in helping companies create and retain more value from its sales. Marketing and Sales – The activity of attracting potential customers to make purchases. After-sale Services – The activity that refers to the extent to which a firm provides assistance to their customers.

Customer Support 52

Customer Support Outsourcing Service Sales 52

Premier BPO

MAY 12, 2022

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. Premier BPO Experience. The W.I.S.E.R

BPO 52

BPO Co-Sourcing Insurance Automation 52

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. However, despite the positive outlook and the perks of having a BPO, those who already have a traditional call center partner are getting tired and not being satisfied.

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

JULY 28, 2021

BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. It is due to the fact that telemarketers tend to be forceful when it comes to closing the sales immediately. . Many BPO Philippines trained their agents to listen and connect with their customers for easier conversation. Event Marketing (73%).

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

JUNE 15, 2021

For the BPO industry, direct marketing inbound teleservices is a hybrid of two effective sales strategies. BPO companies or you may call them direct marketing inbound teleservices merchants offer these services. Businesses can outsource these services to help them connect with customers and drive a sale.

Marketing 40

Marketing Sales BPO Outsourcing 40

Magellan Solutions

MAY 18, 2021

Telemarketers’ Desired Annual Sales Volume. Profit Per Closed Sale. After you successfully land a B2B sales, then you have to get their information to set-up a meeting. The purpose of the meeting could differ from contract signing, another sales presentation, or purchasing date. Telemarketer’s Rate. Cold Calls Per Day.

Outsourcing 52

Outsourcing Sales Call Center BPO 52

Magellan Solutions

APRIL 15, 2021

Several big corporations rely a lot on BPO companies. A lousy contact support team will pull your business down. Furthermore, a great BPO company will add more leverage for your business. There are only a few BPO companies for SMEs. Make sure to get a BPO company with skilled call center agents.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Everest Group

SEPTEMBER 21, 2021

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparables for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio. Manage multiple initiatives from business development to client delivery.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

JUNE 20, 2021

However, hiring a BPO allows them to have the skilled personnel needed to work on 3D-related works. To know more about the reason behind the importance of BPOs to Rapid Prototyping Melbourne SMEs, here are three major reasons why. BPO not only helps to cut costs, but it also helps to boost productivity and income. . TALK TO US!

Outsourcing 52

Outsourcing BPO Service Manufacturing 52

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. Out of those set meetings, you still need to factor in your closure rate when it comes to sales pitching. Company’s Background. Challenges.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

FEBRUARY 4, 2021

To sum up, imagine how much you can save by partnering with a BPO company? By all means, outsourcing in there helps maintain the profit of your business. As a result, they can turn prospects into sales. Furthermore, they are good at sales. In short, these characteristics are essential in business expansion.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

FEBRUARY 4, 2021

To sum up, imagine how much you can save by partnering with a BPO company? By all means, outsourcing in there helps maintain the profit of your business. As a result, they can turn prospects into sales. Furthermore, they are good at sales. In short, these characteristics are essential in business expansion.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

FEBRUARY 6, 2021

The Industry of BPO Philippines for SMEs. There are more than 800 BPO companies in the Philippines. With this in mind, the Philippines BPO is an integral part of the economy. They offer several programs that will help them in business expansion. This is the most common service for the Philippines BPO.

Outsourcing 52

Outsourcing Call Center Service BPO 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40