The Global Small Business Blog

OCTOBER 12, 2022

International Sales Division Leader, Avlon Industries, Inc. Shital Daftari, Founder and CEO, Saris and Things & SNT Biotech Tom Britz (lower right), President and CEO, Glacier Hops Ranch (winner of 2022 Small Business Exporter of the Year Award!) If you look at the graphic above with the circle, follow top left clockwise.

Banking 195

Banking Sales Business Development 195

Transparent BPO Outsourcing

JULY 29, 2021

By Jason Sterns, Vice President of Business Development, Transparent BPO The customer care industry has lost sight of a ‘service-first view of digital transformation.’ Customer care providers should focus on clients, customers, and employees to achieve the right balance.

Service 111

Service BPO Business Development Call Center 111

Groove Technology

JUNE 15, 2023

An in-depth look at the benefits, process, and success stories of partnering with a development outstaffing company for unparalleled growth and innovation. Are you struggling to find top-tier talent to fuel your business's development projects? FAQ 5: What industries can benefit from development outstaffing services?

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Perficient Digital Transformation

MAY 25, 2023

In this episode, Jim and Kim talk with Tara Becker, principal of digital health strategy at Perficient, about how to meet both consumer and employee needs in the healthcare industry. Are there ways that we can champion the industry toward a new digital future? It’s no secret that clinicians burned out post-pandemic.

Healthcare 59

Healthcare Research Business Development Marketing 59

Anexa

MARCH 7, 2023

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition.

Customer Service 52

Customer Service Sales Service Business Development 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Redial

DECEMBER 15, 2022

This includes a long list of industries and activities that can be performed by top talent outside of your country. Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. The main reason for this is the cost-effective aspect of the industry.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

APRIL 2, 2024

With that expert opinion in mind, from none other than Sir Henry Parungao, an industry expert of over years at Magellan Solutions, here are the top 8 BPO companies for SMEs considering outsourcing their data entry requirements. The right BPO company can be a game-changer for an SME.

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

inDinero

SEPTEMBER 26, 2023

Dive into the world of SaaS CFOs and explore how they are reshaping financial business strategies, driving growth, and ensuring sustainability in the ever-evolving SaaS industry. This article delves into the multifaceted role of a SaaS CFO, exploring their responsibilities, challenges, and contributions to the SaaS industry.

Finance 98

Finance Risk Management Risk Management Analytics 98

Magellan Solutions

JANUARY 26, 2024

Led by CEO Frederick Chua, Magellan Solutions forged an adaptive approach that drove its rise as an industry leader. Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. Q: On balancing growth, Magellan thrives in diverse industries, from healthcare to e-commerce. Let’s dive in!

BPO 52

BPO E-Commerce Right-Sizing Outsourcing 52

31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. The blog also defines the benefits of ticketing systems and CRM for your business. There are our types of CRMs available in the industry. Both aim to improve profitability by satisfying customers.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

Blue Ocean

APRIL 16, 2024

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Magellan Solutions

JULY 31, 2021

However, the business and industry changes. These are the countries that are becoming an enticing place for businesses to outsource from. BPO industry has significant growth in the last five years. BPO industry growth of $2B annually . #1 Emerging markets are inevitable for the worldwide BPO industry.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Influx

APRIL 18, 2024

Influx Influx stands out as the leading SaaS customer support company, offering tailored solutions and flexibility to meet the diverse needs of businesses with excellence. Influx has over 10 years of experience in the customer support industry building high-performance teams for over 300 brands globally.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

MARCH 26, 2024

Specialized Customer Service Skills Industry-specific Expertise: The right BPO for an SME is usually an outsourcing company well aware of the SME’s target industry or market niche. It refers to compliance with international data protection laws and industry requirements.

Customer Service 52

Customer Service BPO Service Nearshoring 52

AS White Global

JULY 21, 2021

The different accounting functions – from payroll, accounts receivable, accounts payable, to budgets and strategies – can be difficult to juggle especially if you don’t have the updated industry tools and in-house accounting experts. Offshoring accounting services .

Offshoring 97

Offshoring Accounting Payroll Out-Tasking 97

Perficient Digital Transformation

OCTOBER 3, 2023

Hari Madamalla Senior Vice President, Industry and Technology Business Units Operations Hari Madamalla has more than 16 years of experience in the IT industry. He provides leadership to Perficient’s Industry business unit and Technology business unit operations and experts.

Sales 52

Sales Finance Accounting Engineering 52

Capgemini

NOVEMBER 1, 2022

We are seeing this across every industry, from connected cars to industrial automation to consumer wearables and more. An entire industry went extinct due to not understanding the consumer tsunami that replaced hand-held cameras with cell-phone selfies.

Service 52

Service Government Design Research 52

Akorbi

APRIL 27, 2023

Tucker Adds Enterprise-Level and Emerging Company Experience to High-Growth Language Technology Solutions Provider Dallas, Texas- April 27, 2023- Akorbi , a multilingual digital transformation company, announced the arrival of Harrison Tucker, a technology and healthcare industry veteran, as the company’s Chief Financial Officer.

Healthcare 59

Healthcare Finance Reduced Costs Retail 59

NoonDalton

SEPTEMBER 12, 2022

The SaaS industry has grown by around 500% over the past seven years. It’s no surprise, then, that businesses in the industry are looking for ways to grow and scale quickly and affordably in order to stay in the game. Access to Industry Standard Software.

Customer Support 86

Customer Support Outsourcing Out-Tasking Human Resources 86

Sarah Holliman

APRIL 23, 2018

With an always-online hyper-connected economy, your competition could come from an industry so far removed from the one that you are in that it hardly makes sense…and yet if you aren’t watching, your business can find itself on the precipice of being made redundant by a company you never saw coming. That is no longer the case.

Sourcing 130

Sourcing Banking Marketing Analytics 130

Groove Technology

JUNE 13, 2022

As a result, outsourcing Android application development is one of the most in-demand fields in the IT industry. . If you are a company in need of a mobile application, it is always a good idea to know what goes into creating one, as well as the upsides and downsides of outsourcing Android application development.

Outsourcing 130

Outsourcing E-Commerce Out-Tasking Right-Sizing 130

Everest Group

JUNE 22, 2023

Firms must consider the significant investments in technology and skills development, as well as navigate the intricate ethical and regulatory landscape. However, remember these potential rewards are not without risks.

Business Development 52

Business Development Sourcing Efficiency Regulations 52

Capgemini

NOVEMBER 1, 2022

Find out how your organization compares to your peers and learn best practices from industry leaders who have made the leap to successful scaling. Moving from ideas and early proofs of concept (PoC) to scale is challenging, with many new connected products failing to launch or gain market adoption. What is holding you back from scaling?

Service 52

Service Cybersecurity Analytics Government 52

3Pillar Global

APRIL 4, 2024

With a focus on business development and consulting, they bring a unique blend of industry knowledge and hands-on experience to the table. His industry experience cuts across BFSI, Mfg., Healthcare/Life Sciences, Aviation/Transportation, and others.

Healthcare 40

Healthcare Cost Control Collaborations Insurance 40

WebCreek

AUGUST 16, 2022

Many companies in the oil and gas industry have realized the beneficial features cloud computing can bring. Cloud Computing allows the oil and gas industry to use a network of remote servers to manage, store, filter, and process data all on the internet. Cloud Computing and Oil & Gas. Data Storage.

Nearshoring 59

Nearshoring Reduced Costs Cybersecurity Collaborations 59

Perficient Digital Transformation

SEPTEMBER 22, 2022

Assisting clients with business architecture roadmaps. Business development. Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.

Healthcare 69

Healthcare Collaborations Sales Insurance 69

The Scalers

DECEMBER 20, 2023

The year 2023 has been (arguably) the toughest in the IT industry. Plus, we have new and exciting business opportunities in the pipeline. The end of the year has slowed down the tech industry’s decline and set the stage for a promising start to 2024 for us. Yet, The Scalers kept growing and closed another successful year.

Offshoring 52

Offshoring Engineering Finance Software 52

Magellan Solutions

JANUARY 22, 2024

Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development. Business Process Outsourcing (BPO) BPO expands beyond manufacturing to other industries. Business functions are outsourced to vendors through BPO. A: We take a very thorough approach upfront.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

31 West

JANUARY 12, 2023

ServiceNow offers numerous services and management tools for different industries like manufacturing, telecommunication, healthcare, service providers, retail, etc. This is why businesses prefer the cloud-based platform of ServiceNow. So, you will fall short of time in actual business development.

Jobbing 130

Jobbing Software Flexibility Management 130

Capgemini

SEPTEMBER 30, 2022

From information technology strategy to delivering digital customer experiences, interns improved upon skills and learned about the latest industry trends while receiving mentorship from Capgemini leadership.

Cybersecurity 52

Cybersecurity Government Advisory Research 52

Groove Technology

JUNE 6, 2023

developers share knowledge, ask questions, and connect with others in the industry. These communities can be an excellent resource for finding talented developers with specific Node.js Developer for Your Project Finding the right Node.js developer is crucial to the success of your project. Connect and Node.js

Collaborations 130

Collaborations Jobbing Design Management 130

NoonDalton

NOVEMBER 13, 2023

In recent years, Artificial Intelligence (AI) has rapidly emerged as a transformative force across various industries, reshaping the way businesses operate and interact with their customers. The outsourcing industry, traditionally driven by human skills and interactions, stands at a crossroads with the advent of AI.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

Perficient Digital Transformation

OCTOBER 5, 2022

At Perficient, I am continuing to grow my knowledge and experience in the healthcare industry. I review these with the business and technology teams and send the approved stories to the development team. While the technology team is busy developing the solution, I am getting prepared to put on the quality assurance hat.

Healthcare 69

Healthcare Collaborations Information Technology Insurance 69

Magellan Solutions

JULY 11, 2021

With over 18 years in the industry , they have a telemarketing experience working with more than 16 industries like automotive, eCommerce, telehealth, and legal sector. PROS: Virtual Workforce Professionals has been working with several industries and have a 96% Job Success Score. Virtual Workforce Professionals. Tech Support.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Raya Contact Center

AUGUST 30, 2021

Ahmed Refky, CEO of Raya CX expressed his happiness that Raya FutureTECH has joined the network of the Global Accelerators Network, giving the participating startups, a better chance for international exposure besides offering promising prospects for innovation and business development.

Business Process Outsourcing 98

Business Process Outsourcing Customer Support Collaborations Research 98