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Simplr’s New Book Is Your Blueprint for CX Success

Simplr

And that’s where our newly published book Experience is Everything comes in. BUY THE BOOK. Moreover, the CX experts featured in our book share their real stories of success and missteps so that readers, too, can deliver exceptional experiences that win the hearts, minds, and wallets of the NOW Customer. GET THE BOOK.

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Author Talks: What happens to Americans when they lose their jobs?

McKinsey and Company

A new book shines a light on race, class, and American values and how jobs serve as a bedrock of people’s lives and drive powerful social-justice movements.

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What are the Top 5 Offshore Accounting Jobs in 2022

AS White Global

Overall, offshore accounting services can help increase productivity, improve efficiencies, generate higher job satisfaction, and can be scaled as needed. According to a recent survey by Clutch, the top job roles that are being outsourced by small businesses are in accounting and IT (37%).

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The Top 7 Offshore Jobs in the Healthcare Industry

AS White Global

As part of our blog series on offshore healthcare and medical services, we take a look now on what are the most in-demand healthcare-related jobs that dedicated offshore teams can handle, and why it would be beneficial for healthcare and medical providers to outsource these roles. Clinical administrators.

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Types of Remote Jobs: 25 Ways to Work Remotely From Anywhere

Velocity Global

If you’re part of the group that is wondering how to break into remote work, we’ve compiled a list of remote jobs that spans various global industries. Remote Sales and Marketing Jobs. This job typically involves cold-calling potential customers to try to sell them on your product, or conducting email outreach campaigns.

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Benefits Of Booking A Flight Through A Call Center

Magellan Solutions

These four advantages show that booking a flight through a call center is ideal for customers too. Shorter hold times due to a larger pool of reservation agents. Booking a flight through a call center ensures you a pleasant flight reservations experience. This results in increased frustration for customers.

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Lead With Intention: Recapping Women in Digital 2022

Perficient Digital Transformation

Curated Recommendations for Books and Shows. To kick-off the discussion, each panelist introduced herself and shared recommendations for books, TV shows, movies, or podcasts that she’s currently enjoying. Laura Hawkins : “Right now, I decided to go deep into my ‘to-be’ read list of books.