The Global Small Business Blog

JANUARY 6, 2023

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries. Can you tell me a little bit about what China has been doing, and why it's pursuing these efforts?"

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McKinsey and Company

AUGUST 8, 2022

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Forrester Digital Transformation

JANUARY 13, 2022

Recurring Revenue Models Amplify The Already Urgent Need For A Strong Start A dollar booked in January is worth exponentially more in revenue than a dollar booked in December. This is particularly true for businesses with a subscription/recurring revenue model.

Sales 246

Sales 246

Forrester Digital Transformation

NOVEMBER 18, 2021

In his upcoming book “Winning On Purpose” and his co-authors Darci Darnell and Maureen Burns introduce a new metric: Earned Growth. They previewed the book and their idea in a recent HBR article. Fred Reichheld, one of the creators of Net Promoter Score (NPS), has done it again.

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Redial

NOVEMBER 11, 2022

If a traveler encounters a website or app that isn’t accessible with a screen reader, or if a particular flight booking system isn’t compatible with screen readers or screen magnification software , it can make the entire process much more difficult and stressful.

Flexibility 246

Flexibility Software Accounting Customer Service 246

Magellan Solutions

JUNE 25, 2019

We are saying that both live answering services and taxi-booking companies are a thing now because of the emergence of the Internet. With that settled, let us now define what a taxi booking company does. How would it be like if a live chat answering service is integrated into the taxi booking service system?

Service 40

Service Customer Service Business Process Outsourcing Call Center 40

Forrester Digital Transformation

JANUARY 21, 2022

If there was a book, movie, or a Netflix series on the US healthcare industry today it would aptly start with the Charles Dickens quote: “It was the best of times…” “COVID was an accelerator for us,” according to the SVP & CIO of Sentara Healthcare. Since the start of the pandemic, the transformation and […].

Healthcare 235

Healthcare 235

Perillion

OCTOBER 28, 2021

Savvy sustainability professionals know that the field of sustainability (and climate change in particular) is always evolving.

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Magellan Solutions

MARCH 23, 2017

These four advantages show that booking a flight through a call center is ideal for customers too. Shorter hold times due to a larger pool of reservation agents. Booking a flight through a call center ensures you a pleasant flight reservations experience. This results in increased frustration for customers.

Call Center 40

Call Center Customer Service Outsourcing Out-Tasking 40

The Global Small Business Blog

APRIL 1, 2022

©iStock/vchal Oh, the problems we face lately. Take Glo, a startup that makes novelty items — plastic cubes that light up when dropped in water.

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Forrester Digital Transformation

NOVEMBER 17, 2022

Analyst 1-on-1s provide delegates with the opportunity to book a discussion with an analyst on a specific topic or get deeper insight on a particular piece of research. One of the most popular attractions at Forrester’s B2B Summit EMEA is the Analyst 1-on-1s.

Marketing 130

Marketing Research 130

Redial

NOVEMBER 11, 2022

If a traveler encounters a website or app that isn’t accessible with a screen reader, or if a particular flight booking system isn’t compatible with screen readers or screen magnification software , it can make the entire process much more difficult and stressful.

Flexibility 130

Flexibility Software Accounting Customer Service 130

Groove Technology

DECEMBER 16, 2021

Because the salon was planning to expand its branches, a booking app was necessary to easily control the daily number of customers. The salon asked Groove Technology to create an easy-to-use booking app with black and white as their main theme colors. Technologies. React Native, Shopify, Node.JS, MongoDB.

E-Commerce 130

E-Commerce Service 130

McKinsey and Company

DECEMBER 13, 2021

A new book describes how to collaborate better, thus improving work performance and even well-being. “Collaboration overload” is a major source of stress, burnout, and exhaustion at work.

Collaborations 131

Collaborations Sourcing 131

Forrester Digital Transformation

AUGUST 4, 2022

But even in movies and books, the best agents accomplish nothing without a great supporting […]. When major change is disrupting some portion of humanity, a government force quietly sends in their top agent to resolve the issue, mitigate the risk, and get things back on track.

Management 130

Management Sales Government Research 130

McKinsey and Company

DECEMBER 3, 2021

A new book shines a light on race, class, and American values and how jobs serve as a bedrock of people’s lives and drive powerful social-justice movements.

Jobbing 125

Jobbing 125

McKinsey and Company

MAY 26, 2022

In her new book, Lise Vesterlund explains why women so often agree to it—and how they can say no. Nonpromotable work profoundly affects women’s careers and lives.

Management 103

Management 103

Intelligent Management Inc.

MARCH 8, 2023

This has been our mission since 1996 and was first laid out in the book ‘Deming and Goldratt: The Decalogue ‘, the first book to be published by Goldratt’s publisher about the Theory of Constraints that was not written by Goldratt himself. In his book What is this thing called Theory of Constraints?

Management 68

Management Engineering Software Design 68

Intelligent Management Inc.

FEBRUARY 16, 2023

One day, a colleague handed Domenico a book by another physicist, Dr. Eliyahu Goldratt who developed the Theory of Constraints. Reading that book was the start of a life-changing path. It was the first book to be published by Larry Gadd, Goldratt’s publisher, on the Theory of Constraints that was not written by Goldratt himself.

Management 130

Management Design Sourcing Engineering 130

TTEC

MAY 9, 2023

Key takeaways: 90% of travelers use travel review sites at least some of the time before booking travel. We also delve into the potential roadblocks to the JetBlue/Spirit merger and implications for the airline industry. AI and other fraud threatens the trust these reviews provide.

Customer Support 93

Customer Support 93

comeMakeit

FEBRUARY 2, 2023

However, blindly following the rule books without understanding the context is what puts aspiring startups at great risk. They go not by any rule books, their technology expertise, or gut feelings, but rather by data. Looking back at their success stories we might oversimplify their journey and come up with many rules.

Engineering 97

Engineering Software Research Marketing 97

Perficient Digital Transformation

JANUARY 23, 2023

There are a large number of excellent search engines in the world that specialize in science, books & other useful- smart information. Locates relevant academic search results from encyclopedias, web pages, journals & books. PDFDrive : It is the largest website for free PDF downloadable books. Do you know them?

Engineering 64

Engineering Research Software 64

Forrester Digital Transformation

DECEMBER 23, 2021

Massive Waste In Global Trade Investments I just finished reading CPG industry guru Rob Hand’s book on trade promotion […]. Meanwhile, right across industries we are wasting billions in trade promotion management and channel incentives.

Management 130

Management 130

Offshore India Data Entry

MAY 7, 2023

That means when the pages of books, magazines, yearbooks and newspapers are in digital format, voice readers can be enabled and thus those with visual challenges can also enjoy this. Increase in Readers By incorporating robust technologies and methods, it is possible to create electronic copies of books in a Publishing Industry.

BPO 52

BPO Offshoring Data Entry Management 52

McKinsey and Company

OCTOBER 15, 2021

In her new book, the Emory University law professor explains why US tax policy disadvantages Black Americans—and how to make the system more equitable.

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Perficient Digital Transformation

MARCH 18, 2022

Curated Recommendations for Books and Shows. To kick-off the discussion, each panelist introduced herself and shared recommendations for books, TV shows, movies, or podcasts that she’s currently enjoying. Laura Hawkins : “Right now, I decided to go deep into my ‘to-be’ read list of books.

Collaborations 117

Collaborations Jobbing Management Engineering 117

The Global Small Business Blog

JUNE 4, 2022

With freedom, books, flowers and the moon, who could not be happy." – Oscar Wilde and the photo is of a Little Free Library. ©2022 Laurel J, Delaney. All rights reserved.

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Perficient Digital Transformation

JANUARY 4, 2023

Oracle gave a sneak peek into a virtual room-booking application. Users can see the full visual of a building floor and can select which room they would like to book directly from the Journey. Booster can integrate third party applications for you to use directly within the Journey itself.

Administrative 110

Administrative Banking Accounting Design 110

Planergy Software

FEBRUARY 9, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. The policy must also feature detailed guidelines surrounding who is authorized to book travel arrangements and any limits and restrictions. Our template will help.

Finance 52

Finance Regulations Management Automation 52

McKinsey and Company

NOVEMBER 9, 2021

Fueled by a powerful tool called Objectives and Key Results—OKRs—John Doerr’s new book offers an actionable global plan to cut greenhouse-gas emissions, before it’s too late.

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Everest Group

MARCH 29, 2023

In this LinkedIn Live session, Everest Group analysts will be joined by Bill Price, co-author of the recently published book , “The Frictionless Organization: Deliver Great Experiences with Less Effort.”

Management 52

Management Service 52

Perficient Digital Transformation

NOVEMBER 7, 2022

One of my favorite business books is Built to Last by Jim Collins and his research team. It applies to North Star Goals because, in the book, he states that companies who successfully weather the market for the long-term use Big Hairy Audacious Goals (BHAGs). Another main topic from the book Built to Last is the “genius of AND.”

Out-Tasking 111

Out-Tasking Management Research Manufacturing 111

Perficient Digital Transformation

MAY 9, 2022

As part of our Function we will go ahead and create two entities – BookRequest and BookResponse. If we notice the above code we use two Attributes – OpenApiProperty and OpenApiExample. .

Service 98

Service Sourcing 98

Paysquare

MAY 9, 2023

Considering how important finance can be for small businesses, it is essential that the accounting books are in responsible hands. The precious time that goes into taking care of accounting books can be utilized in performing other business tasks, such as exploring growth opportunities for business, marketing, etc.

Outsourcing 52

Outsourcing Accounting Service Banking 52

McKinsey and Company

FEBRUARY 2, 2022

Private acquisitions of in-force books are growing. Here’s a playbook for those considering market entry, those already in, and insurers wondering how to respond.

Insurance 108

Insurance Marketing 108

McKinsey and Company

DECEMBER 21, 2021

Seasoned comic artist Tom Gauld discusses his first foray into children’s books, the importance of bedtime rituals, and how his daughters inspired the making of a fairy tale.

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Planergy Software

MAY 30, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. TEM encompasses everything from booking airfare and hotels to managing ground transportation and expenses. Book a Live Demo 2.

Management 52

Management Automation Efficiency Payroll 52