IBM Services

FEBRUARY 7, 2024

Businesses, governments and individuals now see sustainability as a global imperative. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. In 2024, sustainability is taking center stage.

Government 96

Government Software Regulations Sourcing 96

IBM Services

OCTOBER 16, 2023

Machine learning (ML)—the artificial intelligence (AI) subfield in which machines learn from datasets and past experiences by recognizing patterns and generating predictions—is a $21 billion global industry projected to become a $209 billion industry by 2029.

Banking 51

Banking E-Commerce Cybersecurity Engineering 51

Perficient Digital Transformation

JANUARY 25, 2024

It’s as simple as choosing your preferred AI assistant and integrating it into your everyday tasks. The goal of this blog post is to provide a brief review of some of the underlying technologies that have revolutionized and propelled the development of artificial intelligence over the years.

Research 52

Research Efficiency Design Accounting 52

IBM Services

JANUARY 8, 2024

Organizations implementing successful business transformations are more likely to grow their existing businesses, eliminate silos, create revenue growth and business models and reinvent how they handle their operations. ” Why? It also enables an organization to better respond in real-time to competitive challenges.

E-Commerce 65

E-Commerce Efficiency Customer Service Analytics 65

Amzur

JULY 5, 2023

Deciding Which Tests to Automate: It is one of the biggest challenges of automation testing. Many businesses and software testing teams fail to correctly identify automation tests, and conversely which ones should be tested manually. Improve the effectiveness and efficiency of your testing processes with actionable insights.

Software 52

Software Automation Reduced Costs Analytics 52

IBM Services

MARCH 8, 2023

As business leaders investigate the best way to apply generative AI to their enterprise at scale, they need to consider trusted vendors and partners with expertise in data, machine learning and AI, data and AI governance, and proven capabilities of scaling applied AI within enterprises across industries and geographies.

Co-Sourcing 52

Co-Sourcing Advisory Research Automation 52

Hyland

JANUARY 25, 2023

Platform-as-a-Service (PaaS) is a cloud computing model in which a vendor supplies a development and deployment environment for building and deploying software applications. Like other “-as-a-Service” models, you buy PaaS on an as-needed, on-demand basis and access it over the internet. What are the benefits of PaaS?

Service 72

Service Software Automation Insurance 72

IBM Business Partners

JULY 17, 2023

Currently chat bots are relying on rule-based systems or traditional machine learning algorithms (or models) to automate tasks and provide predefined responses to customer inquiries. They can comprehend complex customer queries, including nuanced intent, sentiment and context, leading to more accurate and relevant responses.

Customer Service 59

Customer Service Service Call Center Automation 59

Blue Ocean

OCTOBER 4, 2023

When one in five of your customers speak something other than English as their first language, providing bilingual customer support is critical. Without it, you risk taking a hit to your CSat scores, your brand loyalty, and your bottom line. But what mix of live agents versus AI is best for your business?

Customer Support 103

Customer Support Nearshoring Offshoring Contact Center Outsourcing 103

Hyland

SEPTEMBER 30, 2022

Deciding on a cloud application services model? When people refer to cloud computing models, they’re often referring to cloud services models. The three core cloud services models are: Infrastructure-as-a-Service (IaaS). Cloud services models dictate who is responsible for what. Platform-as-a-Service (PaaS).

Software 90

Software Service Flexibility Collaborations 90

Pure Moderation

OCTOBER 19, 2022

Omnichannel customer service has provided businesses opportunities to deliver better and more integrated support. How do you choose and implement customer service modules that match your business needs? Omnichannel customer service refers to a centralised and fully-integrated operating model. Let’s dive in.

Customer Service 52

Customer Service Service Customer Support BPO 52

Amzur

SEPTEMBER 30, 2021

Technology is the focal point for any business growth in the current digital era. With the evolution of technology, businesses have been embracing modern tech trends to accelerate their digital landscape and strategies to flourish and nurture customers. . Maybe you can count them on your fingertips, right! Deloitte report ].

Information Technology 94

Information Technology Out-Tasking Right-Sizing Flexibility 94

IBM Business Partners

JULY 26, 2023

By integrating real-time operational data, historical information and advanced algorithms into a comprehensive digital model, a digital twin can predict future behavior, refine operational efficiency and enable unprecedented insights into the real-world counterpart’s behavior. Digital twins are an invaluable tool in this effort.

Regulations 58

Regulations Efficiency Analytics Design 58

Zinnov

AUGUST 24, 2022

But today, it is emerging as a top priority as evident from Zinnov’s recent survey of 600 SMBs (Small Medium Businesses) in the US, which shows that 45% of SMB owners consider Cybersecurity as one of their top 3 priorities, with 18% mentioning it as their #1 priority. Cybersecurity company Symantec’s analysis has revealed that 52.4%

Cybersecurity 144

Cybersecurity Insurance E-Commerce Banking 144

IBM Services

MARCH 13, 2023

Mandatory regulatory disclosures regarding environmental, social and governance (ESG) factors are on the horizon for businesses everywhere. That speaks to a larger evolution in the role of the finance function in business. Ready or not, here they come. “You need to be on this journey now.”

Finance 52

Finance Supply Chain Management Regulations Government 52

IBM Business Partners

JULY 25, 2023

Smart grids turn this model on its head. Facilitated by real-time pricing models—where electricity prices increase during high demand periods—DRM prioritizes demand-side management, encouraging consumers to reduce their energy usage during peak load times.

Cybersecurity 62

Cybersecurity Analytics Automation Sourcing 62

Hyland

JUNE 6, 2022

Hyperautomation is one of the most talked about trends in the business world today. Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business IT processes as possible,” says Gartner ®. 4 hyperautomation technology trends. 1: Low code.

Automation 53

Automation Robotics Process Automation Out-Tasking Jobbing 53

The Hackett Group

JULY 9, 2021

Business leaders have been counting on technology and digital transformation to accelerate performance improvement. And business stakeholders view them as more accessible to the business and more proactive in business initiatives such as new product development and process improvement. Now, we have a clearer idea.

Information Technology 52

Information Technology Analytics Automation Design 52

Zinnov

OCTOBER 13, 2021

With the pandemic substantially accelerating the rate of digital transformation, forcing companies to quickly adopt technologies into their core business strategy, the world saw more data breaches than in the previous 15 years combined. The industry is being invested in like never before. Bn, compared to the current USD 217.9

Cybersecurity 52

Cybersecurity Outsourcing Government Collaborations 52

Vilmate

FEBRUARY 9, 2024

We’ll see why businesses aren’t afraid to make outstanding investments in AI research, give you a comprehensive picture of what you should keep in your mind before diving deeper into the topic, and even guide you in the process of developing your first simple AI assistant. Artificial intelligence is capable of almost anything.

Out-Tasking 52

Out-Tasking Research Design Sourcing 52

Groove Technology

APRIL 6, 2022

Consumer health apps have been incorporated into consumer health informatics as tools that support a patient-centered healthcare model by allowing consumers to monitor their health-related problems, understand specific medical conditions, and achieve personal fitness goals. Trends in healthcare mobile apps. Consumer Focus In Healthcare.

Healthcare 26

Healthcare Service Pharmaceuticals Insurance 26

IBM Business Partners

MAY 31, 2023

Your maintenance strategy may not be the first thing that springs to mind when thinking about the bottom line. Yet, given that machinery, equipment and systems keep businesses running, maintenance strategies have a major role to play. The decision isn’t simple. The decision isn’t simple. What is predictive maintenance?

Right-Sizing 99

Right-Sizing Out-Tasking Inventory Management Analytics 99

Perficient Digital Transformation

JUNE 30, 2023

In 2019, there were enhancements in Power BI where more powerful AI features were included, like AI visuals, Text analytics, the inclusion of Azure machine learning models, Image recognition, which plays an important role in advanced analytics, quicker insights from data models, an automatic Q&A system, and more.

Analytics 84

Analytics Sales Management 84

IBM Services

APRIL 15, 2024

Data virtualization empowers businesses to unlock the hidden potential of their data, delivering real-time AI insights for cutting-edge applications like predictive maintenance, fraud detection and demand forecasting. This holistic view empowers businesses to make data-driven decisions, optimize processes and gain a competitive edge.

Analytics 69

Analytics Sourcing Design Efficiency 69

IBM Business Partners

MAY 15, 2024

Business leaders risk compromising their competitive edge if they do not proactively implement generative AI (gen AI). However, businesses scaling AI face entry barriers. Organizations require reliable data for robust AI models and accurate insights, yet the current technology landscape presents unparalleled data quality challenges.

Engineering 59

Engineering E-Commerce Flexibility Jobbing 59

IBM Services

MAY 9, 2023

After some impressive advances over the past decade, largely thanks to the techniques of Machine Learning (ML) and Deep Learning , the technology seems to have taken a sudden leap forward. The answer is that generative AI leverages recent advances in foundation models. AI is already driving results for business.

Government 109

Government Automation Design Analytics 109

IBM Services

NOVEMBER 10, 2023

In the coming years, we expect having high levels of compute power will become even more crucial as more organizations turn to generative artificial intelligence (AI) and large language models (LLM) to enhance productivity across the EDA space. This is where hybrid cloud HPC solutions can be especially valuable.

Manufacturing 86

Manufacturing Healthcare Design Software 86

IBM Business Partners

MAY 25, 2023

If you’re an IT professional—from the C-suite to a hands-on practitioner—you know the pressure your IT operations (ITOps) are under. But are your tools slowing you down? natural language processing and machine learning models) to automate and streamline operational workflows. as a result.

Automation 78

Automation Streamline Operations Software Operational Costs 78

IBM Services

JANUARY 29, 2024

A digital transformation is an overhauled, digital-first approach to how a business is run. The main goal of a digital transformation is to use new digital technologies throughout all aspects of a business and improve business processes. Your business needs to be prepared to handle such an event.

E-Commerce 72

E-Commerce Retail Banking Supply Chain Management 72

IBM Services

APRIL 4, 2023

As asset-intensive industries search for more ways to meet sustainability goals, digitalization has become key to optimizing resources and improving overall efficiency of business processes. In fact, digital twin market size , which was valued at USD 12.9 through 2030.

Analytics 52

Analytics Design Efficiency Engineering 52

Unosquare

MARCH 2, 2023

The advancement of AI technology has created endless possibilities, and businesses of all types are seeking to harness this potential to remain competitive. Which AI programming language is the easiest to use? Python has a relatively low learning curve, making it an excellent choice for beginners.

Flexibility 52

Flexibility Retail Finance Healthcare 52

IBM Services

MAY 17, 2023

Today, utilities and many other industries use drones extensively to conduct surveys, map assets and monitor business operations. It can offer data on demand to different business units within an organization, with the help of various sensors and payloads. The global commercial drone market is projected to grow from USD 8.15

Service 80

Service Analytics Out-Tasking Collaborations 80

IBM Business Partners

AUGUST 11, 2023

CEOs and CFOs are willing to invest in IT services and technology because they understand and appreciate their importance in building a modern business and delivering exceptional products and customer services. Establish clear objectives: CIOs have metrics to analyze their approach, just like every other business unit. trillion to $4.4

Management 83

Management Out-Tasking Software Automation 83

IBM Services

NOVEMBER 22, 2023

The business management software has gained popularity in the business world as organizations try to keep up with the changing landscape. As with most business solutions, there are advantages and disadvantages of ERP systems to consider. The other advantage is ERP offers the latest data in real-time.

Out-Tasking 65

Out-Tasking Data Entry Software Robotics Process Automation 65

Perficient Digital Transformation

FEBRUARY 1, 2023

Technological innovation has reached unparalleled levels, and almost all businesses embrace digital transformations to obtain a competitive advantage. Businesses struggle to offer personalized experiences that grab customers’ attention and foster buyer momentum to advance sales.

Co-Sourcing 110

Co-Sourcing Marketing Flexibility Research 110

Hyland

NOVEMBER 8, 2022

SaaS has been around since 1999 and has experienced astronomical growth as a business enabler. But what does SaaS mean for businesses today? Software as a service (or SaaS) is a model in which users can license software applications over the Internet as a service. What is software as a service (SaaS)?

Software 59

Software E-Commerce Service Automation 59

IBM Business Partners

JULY 5, 2023

From a wastewater treatment plant that an entire city depends on to a smaller-sized transportation company expected to provide timely deliveries, businesses of all sizes rely on the assets and equipment they own to create value every day. But where do you start and how do you know which ALM strategy is right for you? What is an asset?

Management 58

Management Analytics Right-Sizing Software 58