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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. Reach out to us to learn more.

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The Bumpy Road Ahead for US Automakers: Everything You Need to Know About the UAW Strike Disrupting the Industry | Blog

Everest Group

What the UAW is demanding Union leaders representing the striking workers are negotiating for the following: Higher wages and other benefits : The UAW has been asking for a 40% pay hike, reduced weekly work hours, revised pension schemes, improved healthcare benefits, and greater job security. Let’s explore this further.

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The Talent Market’s Tight but the Candidate’s Not Right | Blog

Everest Group

Most of my convos are with folks in the last category. And there are reasons for this: firstly, some of the mobility is due to the fact that when the last job was accepted, the candidates lost sight of how it would affect their career progression. I’ve never seen such a mismatch of supply and demand in the shared services space.

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Announcing a New Blog Feature—the RPA Replay Video Series

Automation Anywhere

Coming up next in our blog is a new series we like to call “RPA Replay.” So, each week, I’ll choose specific automation videos you may have missed. This week, we’re celebrating the launch of our new product: Automation Anywhere for Contact Centers—with three videos. And last up. The scene: An office cube.

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Today in Global Small Business: Talk Sells, Especially on Social Shopping

The Global Small Business Blog

©iStock/RedVector What's affecting me, my clients, my colleagues and other global small business owners: Two billion people made a purchase on social media last year. How a female venture capitalist is creating billions in a new world of work beyond the office. That’s two-thirds of all social media users around the globe. Talk sells.

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How Redial Will Take BPO Services To New Heights In South Africa 

Redial

Last year we published a little teaser about the possibility of choosing South Africa as the new destiny for Redial to operate, but a few weeks ago we proudly made it official! So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level.

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How the UBS Takeover of Credit Suisse Will Impact the BFS IT Services Market | Blog

Everest Group

Read on to learn the looming risks and what to pay attention to in this blog. The rescue by UBS of Credit Suisse marks the latest explosion across global financial markets in the ongoing banking troubles sparked by the collapse of Silicon Valley Bank and Signature Bank in the US, as we covered in our last blog.

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