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Mulesoft APIs for Retail: Building a Connected Retail Customer Experience for Greater Success

Groove Technology

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130
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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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How to build flexible and adaptable storefronts with composable commerce

IBM Services

The retail challenge is orchestrating technology to enable this rich, seamless experience. Limited scalability and flexibility, the high cost of maintenance, slow innovation and limited mobility are just a few of the key challenges holding retailers back. But what if things could be different?

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Supply Chain Transformation Services for Retail and CPG PEAK Matrix® Assessment 2023

Everest Group

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 59
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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. ​3.

Retail 60
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Top supply chain trends in retail for 2023

IBM Services

The COVID-19 pandemic and recent global disruptions have exposed the vulnerability of supply chains, and perhaps no industry felt the impact more than retail. IBM and SAP have developed industry cloud solutions as part of their longstanding 50-plus year partnership.

Retail 40
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From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

Everest Group

Geographies such as Latin America (LATAM) and Asia-Pacific (APAC) and industry segments such as retail and CPG , healthcare , and travel and logistics are witnessing a recent surge in FAO demand, indicating increasing openness to leverage third-party support for F&A operations.

Service 64