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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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How to build flexible and adaptable storefronts with composable commerce

IBM Services

The retail challenge is orchestrating technology to enable this rich, seamless experience. Limited scalability and flexibility, the high cost of maintenance, slow innovation and limited mobility are just a few of the key challenges holding retailers back. This means that all commerce, in some way, must become digital commerce.

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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

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Maximizing Efficiency and Cost Savings with MuleSoft Legacy System Integration

Groove Technology

A major challenge faced by many organizations is the integration of their legacy systems with modern technologies to maximize efficiency and cost savings. This can lead to increased efficiency and productivity, as employees spend less time on manual tasks and more time on value-added activities.

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How Retail Companies Can Benefit From Data Entry Outsourcing?

Offshore India Data Entry

Data entry plays a vital role for retailers by capturing and organizing key operational and customer information. Common Data Points Tracked by Retailers Customer profiles – Names, addresses, purchase history, etc. Retailers seeking to streamline operations through data-driven decisions should consider outsourcing options.

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Retailers: Reverse the ‘Great Resignation’ with remote work options

TTEC

Expectations for fast and convenient customer support from retail brands will also continue, making it essential that retailers attract and retain talented employees. A key retention driver for employees in retail and many other industries are flexible and supportive work environments. The new digital retail landscape.

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GK AIR Dynamic Pricing on IBM Cloud: A Great Deal for Retailers, Customers, and the Planet

IBM Business Partners

Retailers face a constant challenge when it comes to ensuring that the right products are available when customers want them. IBM Business Partner, GK Software SE is a German-headquartered developer and provider of standard software for the retail sector and currently counts 22% of the world’s 50 largest retailers among its customer base.

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