Everest Group

SEPTEMBER 14, 2023

Moving an IT ecosystem to the cloud can be a complex undertaking that involves a multitude of risks – from technology and regulatory challenges to internal hurdles, as well as other unexpected problems that can arise without proper planning. Uncover the risks and learn recommendations to address them in this blog.

Government 64

Government Finance Risk Management Risk Management 64

Perficient Digital Transformation

JANUARY 31, 2023

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. Gupta Sandeepkumar is a first-time recipient of the award. Congrats again to all six of our MVPs.

Sales 115

Sales Research Management 115

Everest Group

JANUARY 17, 2024

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. Additionally, there is a notable shift toward leveraging next-generation technologies, such as generative AI, to enhance payment accuracy.

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Pricing teams play a vital role in securing pivotal business agreements and ensuring deal success by shaping pricing strategies and contracts.

Accounting 59

Accounting Sales Finance Analytics 59

Everest Group

APRIL 16, 2024

Enterprises actively seek innovative solutions from partners to facilitate swift application migration, intelligent optimization, and seamless integration into modern hybrid environments. In response, providers are evolving their offerings to meet these demands and provide value-added solutions.

Service 52

Service Insurance Sourcing Research 52

Everest Group

MARCH 8, 2024

Data Annotation and Labeling (DAL) Solutions for AI/ML The global spend on AI is soaring as enterprises across diverse sectors increasingly tap into its transformative potential. As a result, businesses are outsourcing DAL solutions to external providers.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Everest Group

MARCH 11, 2024

These enterprises primarily focus on personalizing customer experience, streamlining supply chains, and emphasizing digital commerce using technologies such as AI/ML, cloud, IoT, and automation. Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency.

Service 59

Service Retail Manufacturing Banking 59

Everest Group

MARCH 18, 2024

Amid this transformative landscape, enterprises are constantly seeking providers capable of delivering comprehensive UCC solutions while adeptly navigating the intricate interplay between Employee Experience (EX), productivity enhancement, and cost optimization. LEARN MORE ABOUT Top Service Providers

Collaborations 64

Collaborations Service Manufacturing Banking 64

Groove Technology

JUNE 16, 2023

Over the years, Groove Technology has been proud to be a cornerstone for innovative, high-impact, cost-effective solutions that drive success for our clients. “To be named as one of the top software companies in Vietnam by Clutch.co, and to win four category awards, is a great achievement.

Software 130

Software Service 130

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

JUNE 26, 2023

To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Everest Group

APRIL 22, 2024

Unlike their large counterparts, which have the resources to build complex solutions with extensive customization, the majority of SMBs seek packaged solutions, including preconfigured industry solutions, to transform their processes and experiences. SAP mid-market customers have distinct priorities compared to large clients.

Marketing 59

Marketing Service Manufacturing Efficiency 59

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 59

Marketing Service Insurance Finance 59

Zinnov

MAY 17, 2024

This integration of cutting-edge technologies, including Generative AI , allows businesses to break through conventional barriers. Together, the technologies will empower citizen developers to quickly deliver applications, overcoming expertise concerns. This evolution promises a new era of enhanced interactions and efficiency.

Automation 52

Automation Robotics Process Automation Jobbing Regulations 52

Hyland

APRIL 27, 2023

Doing something amazing with your Hyland technologies? At CommunityLIVE 2023 in Las Vegas, we’ll recognize forward-thinking organizations that are leveraging Hyland technologies to transform their work and their communities. appeared first on The Hyland Blog. The Hyland community wants to hear about it! Submit today!

Service 52

Service 52

SEBPO

APRIL 18, 2023

SEBPO is also recognized with a “Sustained Excellence” distinction for making the list for at least five consecutive years and the “All Star” distinction for exceptional scores in each major judging category. SEBPO was awarded full stars for distinguishing itself in each of the four judging categories for 2023. SERVICES What we do.

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 98

Everest Group

APRIL 6, 2023

Similar to the super-major formation era of the late 1990s and early 2000s in the oil and gas industry, Concentrix, Foundever, and Teleperformance are poised to form a new category of global CXM Titans that have the potential to dominate the market due to their extensive resources, expertise, and global reach.

Management 52

Management Legal Services Human Resources Collaborations 52

IBM Services

FEBRUARY 2, 2024

Not an easy task when you need to celebrate the achievements and stories of more than 1,000 nominees across nearly 100 categories. A generative AI content engine fueled by trusted data This year’s solution uses watsonx to leverage a powerful large language model (LLM) hosted in the watsonx.ai

Collaborations 61

Collaborations Information Technology Engineering Flexibility 61

31 West

APRIL 16, 2024

They need to hire the right personnel and invest in modern technologies. Technological changes are fast-paced nowadays. Avoid using legacy tools but invest in the latest technologies. Use Automation The initial cost of investing in customer service technology could be high. Use of immersive technologies such as AR and VR.

Customer Service 130

Customer Service Service Call Center Customer Support 130

Perficient Digital Transformation

FEBRUARY 9, 2024

We’re thrilled to announce that this year, Sitecore has recognized nine of our Perficient colleagues the well-earned title of Sitecore Most Valuable Professional in all three categories- Strategy, Technology, and Ambassador. That level of engagement is a strong leading indicator of the quality of work you do for customers.”

Design 64

Design Collaborations Management 64

Everest Group

JANUARY 2, 2024

Providers with extensive AI capabilities, domain expertise, and a portfolio of innovative solutions can serve as invaluable partners that guide enterprises through the evolving AI ecosystem and translate pilot projects and Proofs of Concepts (PoCs) into successful implementations. LEARN MORE ABOUT Top Service Providers

Service 59

Service Manufacturing Sourcing Automation 59

Everest Group

FEBRUARY 16, 2024

Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. In response to these challenges, the demand for digital-led FCC offerings is rising. LEARN MORE ABOUT Top Service Providers

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Perficient Digital Transformation

FEBRUARY 27, 2024

This time of year, I like to talk about updating the data strategy for the new year to include new business goals and new technology and in doing so I sometimes forget that there are still many companies that do not have a data strategy to update. What is a Data Strategy and why do I need one?

Government 115

Government Analytics Collaborations Management 115

Everest Group

SEPTEMBER 7, 2023

ACES Automotive Engineering Services: Navigating the Future of Automotive Landscape The automotive industry is at an inflection point, where global sustainability concerns, increasing consumer demands, and rapid technological advancements have coalesced to propel rapid growth.

Engineering 59

Engineering Service Insurance Software 59

Everest Group

AUGUST 31, 2023

has led to the widespread adoption of technology across various sectors, unlocking numerous benefits. Nevertheless, the life sciences industry has been slow in embracing technology to modernize its manufacturing setups. However, the advent of Industry 4.0

Manufacturing 59

Manufacturing Service Analytics Marketing 59

Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Everest Group gathered insights about the platform capabilities from the provider using a comprehensive RFI that collected more than 190 data points across 17 categories, followed by a briefing and demo showcasing the platform’s capabilities. Interoperability.

Research 52

Research Collaborations Sourcing Design 52

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology. LEARN MORE ABOUT Top Service Providers

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Everest Group

OCTOBER 26, 2023

In the past, insurers have embraced cloud technology as one of the prominent technologies. As insurers embark on their next growth phase, the cloud industry is expected to drive cloud spending to future-proof the technology estate, monetize data to generate alternate revenue streams, and rethink value delivery to end customers.

Insurance 64

Insurance Service Resource Optimizing Marketing 64

Everest Group

SEPTEMBER 6, 2023

One of the crucial ways in which service providers are actively looking to address evolving enterprise priorities is by engaging in technology partnerships and/or developing proprietary technology tools that enable operational efficiencies and seamless experiences for the digital-age consumer. LEARN MORE ABOUT Top Service Providers

Management 64

Management Service Outsourcing Marketing 64

Everest Group

SEPTEMBER 27, 2023

Employer of Record (EOR) Solutions Expanding globally is often a multifaceted and time-consuming process that requires organizations to navigate unfamiliar legal systems, tax structures, and global payroll procedures. LEARN MORE ABOUT Top Service Providers

Human Resources 59

Human Resources Payroll Sourcing Retail 59

Everest Group

FEBRUARY 14, 2023

IST The past two years have witnessed a major talent crunch for technology services skills. Join this webinar as our pricing experts discuss how enterprises can navigate this environment successfully and avoid overpaying for IT and technology services in 2023. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Outsourcing 52

Outsourcing Strategic Sourcing Sourcing Sales 52

Everest Group

NOVEMBER 10, 2023

Technology providers have been quick to adapt, enhancing their products’ capabilities, features, and functionalities to meet market demands. However, enterprises must select the right-fit process orchestration technology partners to achieve success. LEARN MORE ABOUT Top Service Providers

Payroll 64

Payroll Insurance Finance Outsourcing 64

Everest Group

NOVEMBER 30, 2023

Solutions such as patient engagement, denial management, and medical coding are in demand as healthcare providers are expected to continue prioritizing solutions that not only address current challenges but also provide flexibility for future developments in the healthcare landscape. Learn More What is the PEAK Matrix®?

Management 64

Management Healthcare Sourcing Flexibility 64

IBM Services

FEBRUARY 15, 2024

I’m a firm believer that exceptional brick-and-mortar retail, no matter the product category, stands on three essential pillars for success: Proud, well-trained, engaged team members with clear career paths A brand deeply rooted in strong cultural values A backbone of superior technology Missing any of these elements?

Retail 65

Retail Management Service 65

Everest Group

NOVEMBER 6, 2023

The need for effective cloud security solutions has intensified due to the expansion of cloud infrastructure, which has led to larger attack surfaces, rising cyber threats, complexities in posture management, and frequently changing regional cloud governance and security policies. LEARN MORE ABOUT Top Service Providers

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

AUGUST 2, 2023

By employing cutting-edge network technologies, these digital enterprises seek to optimize performance, automate operations, boost efficiency, expedite digital transformation, and enhance user experiences. By doing so, these SIs can offer highly customized network solutions that drive tangible and meaningful business outcomes.

Managed Services 52

Managed Services Management Service Automation 52

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation, and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology. LEARN MORE ABOUT Top Service Providers

Marketing 86

Marketing Robotics Process Automation Service Insurance 86