IBM Services

FEBRUARY 12, 2024

In today’s rapidly evolving digital landscape, enterprises are facing the complexities of information overload. It offers businesses the capability to capture and process real-time information from diverse sources, such as databases, software applications and cloud services.

Automation 83

Automation Sourcing Out-Tasking Analytics 83

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Perficient Digital Transformation

MARCH 8, 2022

The medical information (MI) call center is part of a complex pharmacovigilance system. We’ve all been overwhelmed with emails, calls, and IMs, while trying to give the best service to callers. Is it omni-channel capable, flexible, scalable? It may be the only opportunity to gather adverse and product quality data.

Call Center 69

Call Center Data Entry Automation Flexibility 69

31 West

APRIL 21, 2024

With both offering so many advanced customer support service tools and a fully integrated ticketing system, picking the one that fits your business needs and budget can be a little overwhelming. To help you make an informed decision, we have curated this Zendesk vs Freshdesk comparison guide with the highlights of each platform.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Perficient Digital Transformation

MAY 3, 2023

Pic Courtesy: Trailhead OmniStudio, constructed on the Salesforce platform, has high levels of flexibility and can be modified to cater to the unique demands of businesses operating in different industries. OmniStudio also provides various automation tools that enable businesses to simplify their processes and decrease manual errors.

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Automation Anywhere

NOVEMBER 11, 2020

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Contact centers are no different.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

Magellan Solutions

JUNE 3, 2021

When it comes to order taking call center service, you have to choose whether to have people to interact with your customers or rely on technology to place their orders. Sales service is an important part of any business selling product. However, having an existing order taking service is not enough to improve productivity.

Call Center 52

Call Center Automation Service BPO 52

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Paysquare

MARCH 3, 2024

This approach was time-consuming, had many errors, and lacked the flexibility to accommodate changing employee needs or regulatory requirements. Also, accessing payroll information or making changes required direct interaction with payroll staff, which automatically caused delays in work and inefficiency in overall payroll management.

Payroll 91

Payroll Management Service Administrative 91

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

Automation Anywhere

FEBRUARY 22, 2021

Within a few short weeks, the scalability, resilience, flexibility, and accessibility of cloud looked a lot more attractive, as banks sought to manage uncertainty and pivot to a different operating model.” Moving up Why is cloud automation rising to the forefront in banking?

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. Recent industry disruptions have given new impetus to implementing automation as part of digital transformation.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Groove Technology

AUGUST 15, 2023

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth.

Service 100

Service Cybersecurity External Service Provider Right-Sizing 100

31 West

NOVEMBER 29, 2022

Your customers deserve excellent service, and providing support over the phone is a great way to deliver it to them. There’s a cavalcade of tweaks that will make a big difference to the quality of your phone-based customer service, and we’ve put together an outline of the most impactful for you to try at your business.

Customer Service 130

Customer Service Service Call Center Government 130

Magellan Solutions

FEBRUARY 2, 2024

Invoice data entry services are vital for any business. Don’t be shocked if there are repetitive data entries, incorrect dates, and other missing information. Keep reading as we explore the ins and outs of invoice data entry services and analyze strategies businesses can leverage to enhance efficiency. The end result?

Data Entry 52

Data Entry Accounting Efficiency Service 52

Capgemini

OCTOBER 6, 2023

The fundamentals of setting up and measuring an automation program Robert Kennedy Oct 04, 2023 Facebook Twitter Linkedin The governance framework for implementing an enterprise-level automation program needs to be comprehensive, flexible, and robust – with clear visibility on targets and progress on achieving them.

Automation 52

Automation Government Software Flexibility 52

inDinero

SEPTEMBER 28, 2023

At indinero, we stand as a beacon of excellence, offering fractional CFO services for startups and a range of outsourced CFO solutions for startups, ensuring your venture’s financial foundation is as innovative as your business idea. What are the Benefits of Using CFO Services for Startups? Need Outsourced Accounting for Startups?

Outsourcing 98

Outsourcing Service Finance Accounting 98

Groove Technology

MAY 14, 2023

Its Anypoint Platform enables organizations to integrate their systems, services, and APIs in a flexible, scalable, and secure manner. MuleSoft’s Anypoint Platform allows businesses to create composite applications that integrate with multiple systems and services. What is MuleSoft? How big is MuleSoft?

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Perficient Digital Transformation

MAY 15, 2024

This integration ensures that data and insights flow seamlessly, enabling real-time personalization and automation. These insights empower businesses to make informed decisions about product assortments, marketing campaigns, and customer engagement strategies. Unlike basic data collection, Einstein provides actionable insights.

E-Commerce 52

E-Commerce Inventory Management Retail Sales 52

IBM Business Partners

MAY 17, 2024

Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved. Why move to cloud?

Efficiency 74

Efficiency Automation Right-Sizing Government 74

Groove Technology

JUNE 28, 2023

This is where custom Android app development services come into play. The Evolution of Android Development Service: Empowering Businesses to Thrive Understanding the Essence of Android Development Service Android development service refers to the process of creating tailored applications specifically designed for the Android operating system.

Service 100

Service Analytics Design Research 100

31 West

JANUARY 30, 2023

Customer service is one of the main building blocks of businesses today. So, if you are looking to optimize your service desk, employing customer service software would be a good option. The two-customer service software we will be exploring are Zendesk and ServiceNow.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

IBM Services

NOVEMBER 27, 2023

”* However, to be successful they need the flexibility to run it on their existing cloud environments. That’s why we continue expanding the IBM and AWS collaboration, providing clients flexibility to build and govern their AI projects using the watsonx AI and data platform with AI assistants on AWS.

Service 77

Service Government Flexibility Software 77

Frevvo

SEPTEMBER 7, 2021

You can free up your technology department to focus on their skilled work rather than mind-numbing admin tasks by automating your IT processes. But what parts of the IT workflow can you automate? Click the links below to head straight to the section which interests you most: What’s IT Process Automation?

Automation 52

Automation Out-Tasking Data Entry Administrative 52

31 West

FEBRUARY 3, 2023

Customer service software lets you streamline service desk operations and deliver consistent and quality service. You can work with an internal support team or an outsourcing IT service desk provider ; these solutions can help you get the best out of your teams while creating a positive customer experience.

Customer Support 130

Customer Support Software Administrative Automation 130

31 West

FEBRUARY 16, 2023

As businesses are increasingly opting for digital transformation , they also need improved business management, fast processes, flexibility, and good returns. In simple words, cloud computing refers to the delivery of adding up services over the Internet. All these advanced services will shape the tomorrow of cloud computing.

Flexibility 130

Flexibility Analytics Outsourcing Automation 130

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Magellan Solutions

JANUARY 24, 2024

The ability answering service is your answer. The ability answering service is your answer. Our access answering service ensures that every call is responded to, giving your customers a positive experience. Discover how the ability answering service can elevate your customer service to new heights.

Customer Service 52

Customer Service Service Efficiency Banking 52

IBM Services

OCTOBER 9, 2023

Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees and its residents. AI has also begun to provide concrete use cases indicating how the technology can help improve customer service in a tangible way.

Government 54

Government Service Call Center Regulations 54

31 West

JUNE 29, 2023

Here are some of the top benefits: Flexibility and Scalability Cost-Effectiveness Faster Recovery Time Simplified Testing and Compliance Geographic Redundancy Ease of Management Enhanced Security Measures Automated Protection 1. The flexibility aspect shines exceptionally bright during disaster scenarios.

Right-Sizing 130

Right-Sizing Flexibility Automation Efficiency 130

Perficient Digital Transformation

SEPTEMBER 21, 2022

AWS CloudWatch is a unified monitoring service for AWS services and your cloud applications. Let’s use a step-by-step solution to automate the process of exporting larger log groups to an S3 bucket using a Lambda instance to direct CloudWatch event-based traffic. Amazon Simple Storage Service (S3). Select an AWS Region.

Automation 64

Automation Accounting Service Out-Tasking 64

SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business.

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Digital transformation of banking requires integrating information technology into all areas of the bank’s services.

Banking 130

Banking Finance Automation Human Resources 130

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98