IBM Services

JANUARY 25, 2022

industry, spurred by COVID-19, is increasing its automation efforts with cloud technologies that offer resiliency, agility and flexibility. Consider an average steel plant, oil refinery or an aluminum smelter, all of which had considerable industrial automation built at the equipment level long before we started talking about IoT.

Manufacturing 52

Manufacturing Flexibility Reduced Costs Advisory 52

IBM Services

DECEMBER 21, 2023

AI, automation and digital labor can help tackle these challenges. To address this challenge, companies can use digital labor to supplement the existing workforce by automating repetitive, dangerous or complex tasks. A report by Forrester found that businesses that implemented automation were able to reduce operational costs by 25-50%.

Manufacturing 84

Manufacturing Automation Out-Tasking Jobbing 84

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Out-Tasking 105

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

31 West

APRIL 21, 2024

With both offering so many advanced customer support service tools and a fully integrated ticketing system, picking the one that fits your business needs and budget can be a little overwhelming. Freshdesk has a free forever plan that allows up to 10 customer service agents to use its basic features for free. Let’s get started.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Groove Technology

AUGUST 31, 2021

Others use specialized software development services to meet their meager resource needs. In return, the provider of a dedicated development team of engineers will take care of recruitment, HR support, office space, IT infrastructure, and employee perks. It usually takes months for HR to find the right engineer for the project.

Software 246

Software Outsourcing Right-Sizing Engineering 246

IBM Services

MARCH 20, 2024

Integration helps connect, automate and digitally transform businesses. It enables businesses to securely connect and share data between their applications and services across hybrid cloud environments. ROSA is jointly engineered and supported by AWS and Red Hat. What is ROSA? Cloud Pak for Integration runs on Red Hat OpenShift.

Service 65

Service Automation Flexibility Management 65

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. As a result, networks have become increasingly hard to manage.

Automation 102

Automation Engineering Design Order Management 102

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service E-Commerce Software Manufacturing 130

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service E-Commerce Software Manufacturing 130

31 West

JANUARY 30, 2023

Customer service is one of the main building blocks of businesses today. So, if you are looking to optimize your service desk, employing customer service software would be a good option. The two-customer service software we will be exploring are Zendesk and ServiceNow. Zendesk: What is it?

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Perficient Digital Transformation

OCTOBER 10, 2022

With Twilio being such a robust limitless platform with full flexibility, continuing to optimize its capabilities and maintain a rewarding end-user experience relies on many complex applications and technical components. . Creation of scripts for automation of tasks . . Level 3 Support Engineering . CloudOps Management .

Managed Services 64

Managed Services Management Service Engineering 64

Groove Technology

JUNE 28, 2023

This is where custom Android app development services come into play. Quality Assurance (QA) engineers conduct functional testing, user interface testing, compatibility testing, performance testing, and security testing to ensure the app functions as intended.

Service 100

Service Analytics Design Research 100

IBM Business Partners

MAY 17, 2024

Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved. Why move to cloud?

Efficiency 91

Efficiency Automation Right-Sizing Government 91

IBM Services

MARCH 14, 2024

While these challenges are not new, they emphasize the need for a flexible, cloud-native infrastructure. By using fit-for-purpose databases, customers can efficiently run workloads, using the appropriate engine at the optimal cost to optimize analytics for the best price-performance.

Analytics 81

Analytics Flexibility Government Infrastructure Costs 81

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. But both are packed with different features and are engineered to serve different audiences. ManageEngine has gained popularity for its fantastic automation capabilities.

Software 130

Software Automation Out-Tasking Design 130

Hyland

JULY 21, 2022

In this piece: What is low-code process automation? Benefits of using a low-code platform for automation. Leverage a low-code platform to automate for digital transformation. Most organizations understand the urgency to automate processes for smart, strategic growth. What is low-code process automation?

Automation 52

Automation Reduced Overhead Software Engineering 52

IBM Services

DECEMBER 8, 2023

But what exactly defines a SDV, and what is the architectural foundation behind the car that provides connectivity, automation and personalization? The SDV separates hardware from software, allowing for updates and upgrades, automation or autonomy and constant connectivity. All of this provides unprecedented flexibility.

Software 72

Software Cybersecurity Engineering Manufacturing 72

Zinnov

OCTOBER 6, 2021

An Automation Center of Excellence (COE) is a dedicated unit of people with leading-edge knowledge and competency in the area, where the team is armed with a mission to streamline access to Automation capabilities for rapid adoption of the technology across the business. Core Functions of an Automation COE.

Automation 52

Automation Government External Service Provider Collaborations 52

Everest Group

OCTOBER 11, 2023

DALLAS, October 11, 2023 — According to Everest Group, retail and Consumer Packaged Goods (CPG) enterprises have invested heavily in supply chain IT transformation services in the past few years, especially after the pandemic underscored the urgency of a flexible and resilient supply chain.

Retail 64

Retail Service Research Marketing 64

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. The self-service portal of ServiceNow is for users having simple issues, like forgotten passwords or asset upgrades. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. What sets SysAid apart from other help desk solutions is the level of automation it offers. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

Zinnov

AUGUST 24, 2022

By Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. It is one, amongst a handful of USD 500 Mn+ Automation powerhouses, with over 25,000 customers today. Kofax’s Journey so Far.

Automation 59

Automation Robotics Process Automation Accounting Software 59

IBM Services

NOVEMBER 13, 2023

Developed internally at Google and released to the public in 2014, Kubernetes has enabled organizations to move away from traditional IT infrastructure and toward the automation of operational tasks tied to the deployment, scaling and managing of containerized applications (or microservices ).

E-Commerce 113

E-Commerce Automation Out-Tasking Software 113

31 West

JANUARY 19, 2023

With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow? ManageEngine Service Desk Plus and ServiceNow are the two most prominent names that pop up when it comes to ITSM software. What is ServiceNow?

Software 130

Software Automation Right-Sizing Accounting 130

Perficient Digital Transformation

MARCH 22, 2022

At one point it was widely believed that Sitecore would deprecate support for App Services. Current thinking is that App Services will be supported by Sitecore well into the future, so a common question when building or upgrading a Sitecore environment is whether to choose Kubernetes or App Services. Are you committed to Azure?

Service 85

Service Engineering Automation Management 85

31 West

JANUARY 25, 2023

A service desk is a link between your business and customers. The type of customer service you provide can play a major role in customer retention, customer loyalty, and brand image. Today, we will be discussing two customer service solutions – Zendesk and Autotask. The product is a complete customer service solution.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. How can you master prompt engineering? This requires a holistic enterprise transformation. Do you use gen AI out of the box?

Government 104

Government Co-Sourcing Engineering Risk Management 104

Hyland

JANUARY 25, 2023

Platform-as-a-Service (PaaS) is a cloud computing model in which a vendor supplies a development and deployment environment for building and deploying software applications. Like other “-as-a-Service” models, you buy PaaS on an as-needed, on-demand basis and access it over the internet. What are some examples of PaaS?

Service 72

Service Software Automation Insurance 72

31 West

DECEMBER 5, 2022

Information Technology Service Management is a set of tools and processes that manage IT services. It enables your IT desk service providers and in-house IT teams to accelerate customer service delivery. ServiceNow ITSM module is a cloud-based platform that follows a proactive approach to managing IT services.

Information Technology 130

Information Technology Automation Efficiency Management 130

Automation Anywhere

OCTOBER 1, 2020

We know users have numerous choices when it comes to an automation solution. While there are many things to consider — technology, products, service, and more — the voice of the customer should be a top consideration. Read the full review on G2 "The best part of the Automation Anywhere platform is the ease of use.

Automation 52

Automation Engineering Banking Analytics 52

Groove Technology

JUNE 19, 2023

Do you wish to harness the power of automation to gather data from websites effortlessly? Understanding Web Crawlers: Unveiling the Magic Web crawlers, also known as spiders or bots, are automated programs designed to systematically browse the internet, gathering information from various websites. If so, you've come to the right place.

Automation 130

Automation Efficiency Flexibility Engineering 130

IBM Services

MARCH 22, 2024

However, various challenges arise in the QA domain that affect test case inventory, test case automation and defect volume. Test case automation, while beneficial, can pose challenges in terms of selecting appropriate cases, safeguarding proper maintenance and achieving comprehensive coverage.

Automation 79

Automation Analytics Software Design 79

Offshore India Data Entry

OCTOBER 9, 2023

Web research service has emerged as a powerful tool to address challenges and achieve maximum success in this dynamic industry. So now let us have a look at the various benefits offered by market research services to the media and entertainment industry. Partnering with a leading web research service provider can streamline this task.

Research 52

Research Service Offshoring Data Entry 52

Automation Anywhere

MARCH 24, 2021

And that’s where cloud automation —combining the benefits of cloud computing and Robotic Process Automation (RPA) with intelligent automation—can be an IT team’s best friend. Helping a team stay ahead of the game With RPA, IT teams can automate processes to accelerate and streamline work and reduce errors from manual handling.

Robotics Process Automation 96

Robotics Process Automation Cybersecurity Engineering Automation 96

IBM Services

MAY 9, 2023

Watsonx.data will allow users to access their data through a single point of entry and run multiple fit-for-purpose query engines across IT environments. 1] It also offers built-in governance, automation and integrations with an organization’s existing databases and tools to simplify setup and user experience.

Analytics 76

Analytics Government Engineering Sourcing 76