ScaleHub

JANUARY 10, 2023

By now, we’re all familiar with the promises of automation: efficiency gains, relief from talent shortages, greater efficiency, and increased margins. Sounds like a no-brainer, but if that were true, there wouldn’t still be so many organizations that have not automated all or any of their processes.

Automation 52

Automation Data Entry Healthcare Customer Service 52

Everest Group

AUGUST 4, 2022

Businesses are evolving to rely on the intelligent process automation market (IPA) to promote growth and keep up with competitors. In a world becoming increasingly reliant on technology, financial services organizations are digitizing and automating more processes to keep up with the competition. IPA will be more scalable.

Automation 52

Automation Marketing Robotics Process Automation Healthcare 52

IBM Services

MAY 8, 2024

Using process mining methodologies unveils latent opportunities for enhancing operational efficiencies, thereby allowing clients to achieve quick wins and build momentum for larger-scale transformations. Next-gen managed services: Deploy noiseless operations with gen AI-enabled digital operations and modernized ways of working.

Advisory 86

Advisory Collaborations Managed Services Automation 86

IBM Services

FEBRUARY 26, 2024

Accelerating AI adoption and skills for the telecoms sector The AI skills gap is very real: executives estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. The telecom industry is no exception.

Automation 100

Automation Retail Banking Efficiency 100

31 West

JUNE 30, 2022

Employee expense management is an organized methodology for efficiently implementing an organization’s expense policy. It ensures employees receive their payments timely in an efficient manner. It ensures employees receive their payments timely in an efficient manner. It will directly hit their morale and productivity.

Management 130

Management Finance Customer Support Software 130

Simplr

JULY 14, 2023

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52

Retail Order Management Efficiency Customer Service 52

Everest Group

DECEMBER 8, 2023

Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” Webinar: Key Issues 2024: Creating Accelerated Value in a Dynamic World Everest Group will present the findings of its 2024 Key Issues Study in a December 12 webinar. Register for the webinar here.

Analytics 52

Analytics Cybersecurity Offshoring Research 52

Everest Group

APRIL 11, 2024

Generative AI (gen AI) holds the potential to redefine customer service offerings, automate more interactions, enhance agent performance, and provide superior customer experiences. Advancements in accent neutralization and AI translators are expected to enhance service quality, boost workforce efficiency, and alleviate language barriers.

Outsourcing 59

Outsourcing Nearshoring Offshoring Efficiency 59

Simplr

JULY 14, 2023

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52

Retail Order Management Customer Service Managed Services 52

Simplr

JUNE 14, 2023

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation.

Retail 52

Retail Company Focus Sourcing Order Management 52

31 West

APRIL 9, 2024

Utilizing Technology for Efficient Communication Incorporating technology effectively can streamline communication and enhance student support. Tools like learning management systems (LMS), automated notifications, and virtual meeting platforms can facilitate more efficient and flexible communication.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Everest Group

APRIL 26, 2024

This shift has made it essential for enterprises to adopt an efficient channel management system. As a result, engagement channel optimization has become the most demanded module in next-gen customer engagement management, followed closely by content management and learning and training.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

OCTOBER 20, 2021

Leveraging automation and personalization to create easy buyer experiences can drastically increase ROI. Automated order processing accelerates the buying process by improving operational efficiencies such as delivery times and cost. Gaining efficiencies by automating the sales ordering and pricing processes.

Order Management 69

Order Management Automation Sales Efficiency 69

Automation Anywhere

OCTOBER 22, 2020

Robotic Process Automation (RPA) has become an essential tool in a wide variety of businesses, small and large, across industries, and around the world. RPA can accelerate and streamline business processes, increasing efficiency and productivity. According to Fortune Business Insights , the RPA market will grow to $6.10 What’s next?

Robotics Process Automation 98

Robotics Process Automation Automation Reduced Costs Out-Tasking 98

Perficient Digital Transformation

JANUARY 24, 2023

Today’s consumer is all about efficiency and effectiveness and when those things come with reduced costs- it seems everyone wins. Commerce Personalization A B2B site can help automate patterns or repeated customer choices, such as enabling the customer to reorder products. Please register to join us!

Right-Sizing 69

Right-Sizing Sales Reduced Costs Manufacturing 69

IBM Services

OCTOBER 16, 2023

This includes using automation and machine learning to identify unmanaged and potentially unsecure APIs, assess APIs for misconfigurations and vulnerabilities, and detect abnormal API traffic in real-time to block malicious traffic. Versatile deployment options: API Connect can be deployed across any cloud or on-premises environment.

Management 73

Management Advisory Right-Sizing Research 73

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

IBM Services

OCTOBER 13, 2023

Specifically, organizations that can implement more continuously aware, dynamic, and automated inventory management systems create a significant competitive advantage to increase market share. Help your business build automated workflows that adapt and respond to changing market dynamics in real-time.

Marketing 72

Marketing Supply Chain Management E-Commerce Automation 72

31 West

NOVEMBER 23, 2023

It includes setting up class teams in Microsoft Teams, configuring email domains in Outlook, and organizing files and resources in SharePoint, ensuring an efficient and user-friendly environment for educators and students. It can automate tasks like data entry, notification alerts, or grading processes, saving time and increasing efficiency.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

Automation Anywhere

JUNE 21, 2021

I’ve been building bots for a few years now, and I get a lot of questions from people who want to know more about the world of Robotic Process Automation (RPA) , so here are my answers to the top five questions from aspiring developers. #1 “What do you use RPA for?” It's not just automating things. I always say RPA is for everyone.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Automation Research 98

Perficient Digital Transformation

JUNE 20, 2022

Perficient and HCL Software recently hosted a webinar with DC360 about the growth of artificial intelligence (AI) in B2B Ecommerce. The technology provides B2B Ecommerce companies with an efficient sales process by gathering and analyzing customer data. Artificial Intelligence Contributes to Business Profitability.

Software 64

Software Right-Sizing Sales Manufacturing 64

Everest Group

AUGUST 26, 2022

Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. Market Insights™ Scope of Automation Technologies Adopted-Mature Enterprises vs. Others.

Healthcare 52

Healthcare Automation Marketing Government 52

31 West

FEBRUARY 7, 2023

If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Hyland

MAY 12, 2022

Alan Pelz-Sharpe is an automation and business modernization expert. He is the founder of the analyst firm Deep Analysis and host of the webinar, Thinking intelligently about automation. The challenges of managing an efficient supply chain and remaining profitable in the face of such disruption have never been more significant.

Supply Chain Management 98

Supply Chain Management Robotics Process Automation Automation Reduced Costs 98

Everest Group

OCTOBER 17, 2023

Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

Banking 59

Banking Human Resources Automation Insurance 59

Automation Anywhere

DECEMBER 2, 2020

Your company is considering a cloud implementation of Robotic Process Automation (RPA). RPA in the cloud offers many potential benefits, including cost savings on capital expenses, the ability to easily scale, increased productivity and efficiency, and more. So what will it cost to take advantage of cloud automation ?

Robotics Process Automation 97

Robotics Process Automation Infrastructure Costs Automation Jobbing 97

Globalization Partners

AUGUST 9, 2022

Using an applicant tracking system, also known as an ATS, is another way to ensure your collaborative hiring strategy is efficient and hassle-free. Technology, such as video conferencing tools, collaboration platforms, automated email, and automated onboarding webinars can simplify and streamline your collaborative hiring strategy.

Collaborations 133

Collaborations Out-Tasking Global Recruiting Jobbing 133

Simplr

FEBRUARY 7, 2023

Hold the phone: it’s time to increase efficiency and cost-effectiveness. Still, in a world where companies are constantly dealing with customer inquiries and complaints, the phone has persevered given how efficient it is for resolving problems. Historically, phone is the most expensive customer service channel to staff and maintain.

Customer Service 95

Customer Service Service Retail Call Center 95

Mercans

MAY 2, 2023

By automating payroll tasks such as time tracking, data entry, and tax calculations, companies can reduce costs and improve accuracy. This can create a more efficient and effective payroll system for both the company and the employees. Payroll technology has the potential to streamline payroll processes and reduce manual labor.

Payroll 52

Payroll Data Entry Out-Tasking Jobbing 52

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. To learn about use cases and the potential of GAI technology, watch our webinar: Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Analytics 52

Analytics Sourcing Out-Tasking Efficiency 52

IBM Business Partners

JULY 26, 2023

For example, IBM’s HR function has worked to build the capabilities of its internal AI-driven digital assistant, AskHR, over the past 8 years to answer 2,000 inquiries and automate more than 100 processes. Plan for gaps by reskilling current talent, restructuring job roles, automating tasks, and leveraging ecosystem partners.

Human Resources 71

Human Resources Automation Jobbing Efficiency 71

Everest Group

APRIL 22, 2022

By using automation, analytics, and digitalization, players can differentiate themselves. Currently, efficiency is impacted by the lack of information that results in back-and-forth requests on multiple claims touchpoints. Cumbersome manual functions that should be automated. 1 – The role of automation.

Analytics 52

Analytics Automation Efficiency Operational Costs 52

Obobo

MARCH 7, 2023

While manual purchase requisitions can be cumbersome and prone to errors, automation through Purchase Requisition Software can provide numerous benefits in procurement processes. This type of software helps streamline the requisition process by automating many of the steps involved. What is purchase requisition software?

Software 40

Software Data Entry Automation Reduced Costs 40

Everest Group

MAY 22, 2023

Generative Artificial Intelligence (GAI) can deliver efficiency and scale in content production, marketing support, and media channels like never seen before while also spurring innovation. Don’t miss the webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Everest Group

NOVEMBER 28, 2023

Increasing demand for specialized products, the need to underwrite newer business lines, and a push for efficiency are driving insurers to build relationships with MGAs – all suggesting the upcoming years could be a golden era for MGAs. Simultaneously, they are seeking to enhance operational efficiencies and carve out a larger market share.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

IBM Business Partners

AUGUST 1, 2023

Using multiple platforms to discover apps and manage laptops and mobile devices negatively impacts the IT and security team’s efficiency and productivity in continuous application patching. For example, automated laptop management tools can streamline tasks like software deployment, patch management and configuration management.

Management 61

Management Cybersecurity Out-Tasking Automation 61

Everest Group

JANUARY 5, 2024

A content supply chain is essentially a process to streamline content ideation, creation, management, and distribution in a structured and efficient manner. It also can automate many manual tasks involved in creating and distributing content.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64