Hyland

SEPTEMBER 5, 2022

We’re also a gold sponsor and attendee at the Linux Foundation’s Open Source Summit Europe , 13–16 September. Held in Dublin this year and available virtually, the Open Source Summit is the premier event for open source developers, technologists and community leaders. Hyland’s open source journey.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

IBM Services

MAY 9, 2023

First, events can be locked away across a variety of different data sources, applications and systems. Event discovery: Build a self-service catalog of event sources for users to securely browse and utilize. Get started with IBM Event Automation IBM Event Automation will be generally available June 29, 2023.

Automation 104

Automation Sourcing Design Marketing 104

IBM Business Partners

JUNE 14, 2023

Sometimes the problem with artificial intelligence (AI) and automation is that they are too labor intensive. But that’s all changing thanks to pre-trained, open source foundation models. Over the next few months, we’ll be making these models available for clients, alongside the open-source model catalog mentioned earlier.

Sourcing 89

Sourcing Automation Out-Tasking Cybersecurity 89

Everest Group

MAY 22, 2024

Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider. In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?”

Robotics Process Automation 63

Robotics Process Automation Right-Sizing Sourcing Call Center 63

IBM Services

DECEMBER 15, 2023

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education.

Sourcing 69

Sourcing Out-Tasking Collaborations Research 69

IBM Services

NOVEMBER 10, 2023

This blog will focus on the integration of IBM Cloud Code Engine and IBM Cloud Event Notifications along with IBM Cloud Secrets Manager to build a robust use case that will automate your certificate renewal process for applications in your code engine project. Before we continue let me give you a brief knowledge on these services.

Engineering 91

Engineering Automation Sourcing Accounting 91

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Reach out to us to discuss this topic further.

Pharmaceuticals 63

Pharmaceuticals Analytics Sourcing Healthcare 63

IBM Services

FEBRUARY 12, 2024

At the forefront of this event-driven revolution is Apache Kafka, the widely recognized and dominant open-source technology for event streaming. It offers businesses the capability to capture and process real-time information from diverse sources, such as databases, software applications and cloud services.

Automation 83

Automation Sourcing Out-Tasking Analytics 83

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 68

Retail E-Commerce Service Sourcing 68

Perficient Digital Transformation

MAY 3, 2023

In this blog, we will take a closer look at Salesforce OmniStudio. It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity. They are designed to streamline the integration process with external systems and data sources.

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Everest Group

JANUARY 2, 2024

Artificial Intelligence (AI) Services Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes.

Service 58

Service Manufacturing Sourcing Automation 58

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Offshore India Data Entry

APRIL 26, 2023

Image Data Entry Services is the collection of crucial information from images and converting it into a format that the client prefers. Now let us have a glance at Image Data Entry Services that are available today Image Data Indexing: This process includes preserving data within the data structure for easy access.

Data Entry 52

Data Entry Automation Service Outsourcing 52

Automation Anywhere

NOVEMBER 9, 2020

Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation ( RPA ). On the demand side, HR organizations are hungry for automation. Operational services: This includes foundational HR services such as benefits, payroll, and employee data management.

Human Resources 98

Human Resources Automation Robotics Process Automation Payroll 98

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 63

Supply Chain Management Finance Research Government 63

IBM Services

APRIL 20, 2023

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience. Investors remain interested in this segment even with the potential risks.

Management 58

Management Healthcare Robotics Process Automation Analytics 58

Automation Anywhere

OCTOBER 29, 2020

Procurement has rapidly become a high-impact area for automation. Traditionally, it has been primarily a back-office function , focusing on handling and approving requests from business stakeholders for products and services, dealing with vendors, and ordering and obtaining the items or services.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Everest Group

APRIL 16, 2024

As the currency strengthens, local costs (such as salaries, rentals, and other expenses) will increase, prompting a need to reconsider cost structures through automation or outsourcing to remain competitive. At that time, this salary translated to over US$2,000.

Banking 63

Banking Government Jobbing Risk Management 63

Obobo

DECEMBER 15, 2022

What are the Benefits of a Strategic Sourcing Software? Strategic sourcing is a process that involves evaluating and negotiating with suppliers to ensure the best price, quality, and delivery of goods. In this blog post, we will explore the benefits of using such a tool and how it can help you reach your goals faster.

Strategic Sourcing 52

Strategic Sourcing Sourcing Software Out-Tasking 52

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Cloud, Automation, and Outsourcing. For Innovation.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 63

Service Cybersecurity Regulations Government 63

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions.

Management 130

Management Service Administrative Research 130

The Global Small Business Blog

NOVEMBER 21, 2023

The automated conversion of one language to another, machine translation works by converting text from a source language and producing the equivalent in the target language. Many translation services combine machine translations with human support to ensure the translation is specific to the target location.

Software 218

Software Sourcing Automation Marketing 218

Automation Anywhere

OCTOBER 27, 2020

Financial institutions are also facing competition from new fintechs that provide online banking, payment services, and tailored customer experiences without being constrained by brick-and-mortar branches and legacy processing systems. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Everest Group

FEBRUARY 27, 2024

Most enterprises and service providers are investigating gen AI operations use cases or piloting solutions to test feasibility. These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 63

Management Out-Tasking Efficiency Outsourcing 63

Automation Anywhere

DECEMBER 7, 2020

In general, it starts with receiving an order from a customer for a product or service. For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Everest Group

AUGUST 29, 2022

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. While COVID-19 increased demand for CX-related services , it was not the only driver. As a result, greater focus is being put on customer experience (CX) and customer service (CS) leaders to deliver an exceptional experience.

Reduced Costs 77

Reduced Costs Analytics Impact Sourcing Outsourcing 77

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Out-Tasking 105

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 58

Marketing Service Insurance Finance 58

Zinnov

DECEMBER 2, 2022

To empower businesses and to drive integrated experience outcomes, enterprises are leveraging the current avatar of Automation – Hyper Intelligent Automation or HIA – which is powered by agile configurable workflows. Why IT Automation ? IT Automation Value Chain and Key Use Cases.

Automation 52

Automation Cybersecurity Out-Tasking Administrative 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

IBM Business Partners

JULY 20, 2023

IBM Power Virtual Server delivers that platform experience in a multi-tenant environment with access to IBM Cloud services. We are focused on accelerating the cloud move for Power deployments by automating the Day 1 and Day 2 operations in Power Virtual Server. Let’s dive into the details.

Automation 58

Automation Out-Tasking Sourcing Software 58

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. Demand for sovereign, private, and hybrid cloud-hosted infrastructure has been on the rise.

Service 63

Service Retail Information Technology Marketing 63

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Field service is one of the operational areas that can benefit the most from automation.

Service 97

Service Robotics Process Automation Out-Tasking Automation 97

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130