inDinero

AUGUST 29, 2023

This article will help you avoid commingling funds and maintain the personal asset protection of your LLC by guiding you away from potential non-deductible pitfalls. However, long-distance phone charges or a second landline exclusively for business are deductible. We cover that in full in our article on travel expense deductions.

Insurance 95

Insurance Sales Accounting Government 95

Magellan Solutions

MAY 15, 2023

The best solution to bridge the customer and business communication gap is outsourcing answering services. In this article, you’ll learn more about answering services and why your business needs them so you can check your options and make a more informed decision when choosing customer support options for your company.

Service 98

Service Reduced Overhead BPO Customer Support 98

31 West

SEPTEMBER 8, 2022

Stop Paying Your Stacked Up Phone Bills, Right Now! Your hard drive crashed, not so you could spend time on the phone with a PC manufacturer. Stop Paying Your Stacked Up Phone Bills, Right Now! By switching to a Voice Over Internet Protocol or VoIP system , you can stop paying your phone company. Yes, you read that right.

Service 130

Service Right-Sizing Shared Services Engineering 130

Perficient Digital Transformation

APRIL 29, 2024

For the love of all that is holy, don’t make them read their account number after already typing it into the phone system! As a servant leader and good steward of the time being used by your team, it is best to avoid these types of mental drains. For me, I view it as removing ambiguity and adding detail for posterity.

Out-Tasking 111

Out-Tasking Accounting Sales Management 111

IBM Services

DECEMBER 13, 2023

Conducting the best customer service strategy today requires organizations to invest in several customer service types. Here are some key types of customer service to prioritize: Phone support Many customers will still want to pick up a phone and talk to a live customer service agent, no matter how many new ways organizations offer.

Customer Service 79

Customer Service Service Call Center Customer Support 79

Balbelforce

AUGUST 25, 2022

VoIP is a voice-over-internet protocol technology that allows you to make phone calls over the internet. Thankfully you found this article. We have taken the time to investigate some of the best VoIP providers, comparing their features, pricing, management, and support. In this article: What is a business VoIP provider?

Right-Sizing 52

Right-Sizing Flexibility Software Marketing 52

31 West

OCTOBER 7, 2022

If you’re looking for answers to the same questions, read the article till the end. Support can be obtained via phone, email, live chat, instant messaging, social media, or self-service procedures. Your support staff may give your clients the best possible experience using help desk software. without skipping anything).

Software 130

Software Customer Support Operational Costs Flexibility 130

Magellan Solutions

SEPTEMBER 18, 2023

This article will explain what each of them is, how they’re different, and why they’re useful. Telesales involves directly selling products or services to potential leads via phone. A Closer Look at Telesales Telesales is the direct sale of products or services through phone conversations.

Sales 98

Sales Right-Sizing Call Center Research 98

31 West

AUGUST 10, 2022

However, you need to select the best solution for your business to obtain the maximum benefit. This article will guide you in selecting the best solution for your customer service. How to Choose the Best Help Desk Solution for Your Business? Following are a few tips to choose what is best for your business.

Customer Service 130

Customer Service Software Out-Tasking Sourcing 130

Neeyamo

MAY 4, 2022

This article will spotlight the standard practices followed in the Philippines to conduct checks that are widely performed across all sectors. We will also look at some of the best practices organizations can adopt. The other ways can be email, phone, or online university/college’s website. Best Practices.

Payroll 52

Payroll Insurance Sourcing Administrative 52

31 West

AUGUST 23, 2022

The best part of an MSP help desk is the amenity to around-the-clock monitoring and maintenance. It also offers multiple means of contact, such as service portals, email addresses, and phone numbers. This article shares a clear picture of MSP help desk service. An expert will then offer assistance to resolve the issue.

Managed Services 130

Managed Services Management Service Right-Sizing 130

inDinero

FEBRUARY 12, 2024

In this article, we’ll outline the penalties and steps you can take to avoid or reduce them. The best bet is to file on time whenever possible! For more information on the different types of businesses, check out our article on how to choose your small business entity. What Should I Do If I Have to File My Taxes Late?

Service 105

Service Management 105

Globalization Partners

AUGUST 9, 2022

This means recruiting the best people for the job is paramount to success. And, if you want to find and secure the best talent, a collaborative hiring strategy is essential. This means the best person from your collaborative hiring team can log in from wherever they are and run the call with ease, confidence, and expertise.

Collaborations 133

Collaborations Out-Tasking Global Recruiting Jobbing 133

Simplr

AUGUST 20, 2021

Traditionally, call centers have been the go-to outsourcers for phone support. But, service levels have changed drastically over the years, particularly in ecommerce, where customer service expectations are being held to impossible standards set by the world’s best-in-class brands. What to expect from this article.

Call Center 98

Call Center Outsourcing Customer Service Business Process Outsourcing 98

inDinero

OCTOBER 21, 2023

In this article, we’ll tell you everything you need to do to track expenses on autopilot, organize tax filings at the click of a button, and keep your most important financials front and center. All major bookkeeping software have apps that allow you to take photos directly from your phone. Are you considering hiring a bookkeeper?

Accounting 105

Accounting Banking Out-Tasking Right-Sizing 105

Redial

NOVEMBER 18, 2022

Rather than waiting for someone to come to them, they can simply check their phone’s map for the nearest representative. And as customer service specialists, it is up to us to keep an eye on these trends to stay ahead of the game and provide the best experience possible for all our clients. Optimized delivery.

Customer Service 130

Customer Service Service Call Center Retail 130

NoonDalton

DECEMBER 20, 2021

You may post how-to articles and answers to commonly asked questions, arrange them into a logical taxonomy, and make your information searchable using your help center’s search function as well as search engines. Create a Knowledge Base. A knowledge base is a tool that makes it simple to set up a customer support center.

Customer Support 98

Customer Support Service Customer Service BPO 98

31 West

APRIL 16, 2021

In this article, we will explore the differences between help desks and service desks, the huge misconception of service center being a call center and what is IT help desk support. By the end of this article, you will be able to tell the differences, and what functionalities are required for your organization.

Call Center 130

Call Center Service Customer Support Sales 130

31 West

FEBRUARY 20, 2023

Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience. To get started, you must provide your name, company, work email, and phone number. You can visit the product’s knowledge base page for technical support, articles, guides, and troubleshooting steps.

Right-Sizing 130

Right-Sizing Customer Support Customer Service Sales 130

IBM Services

FEBRUARY 16, 2024

Companies often create customer success teams, which can be a part of customer service or the sales team, to provide tutorials and best practices on maximizing the use of a product. Web-based knowledge bases where users can find articles, FAQs and videos to walk them through how to solve issues and use their products or services correctly.

Customer Service 95

Customer Service Service Customer Support Sales 95

Groove Technology

AUGUST 25, 2022

We’ll talk about how to pick a mobile app development business in this article. You ought to know what to look for in a mobile app development business after reading this article. With the development of cell phones and wireless internet connections, things have advanced further. Development firms are flexible.

Design 130

Design Collaborations Accounting Engineering 130

31 West

JANUARY 20, 2023

The article will compare two such customer service solutions – Zendesk and ManageEngine. The software’s ITSM suite consisting of modules like incident, asset, project, problem, change, and IT release management, help implement best practice ITSM workflows and ensure your services remain highly available. What is Zendesk?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Invedus

MAY 19, 2023

Hence, there is a strong need to use the best invoicing software that can handle your invoicing tasks in the perfect way. In this article, we will discuss some simple yet effective tips you can follow while choosing the best invoicing software for small businesses. This contains your name, email, address, and phone number.

Software 52

Software Accounting Finance Customer Support 52

Magellan Solutions

SEPTEMBER 9, 2021

Phone support. Best for answering questions that can be found on your knowledge base as you will be able to send them articles with steps to follow or if your clients need to reach you for something urgent. This is why you can take advantage of knowing more about our offered non voice technical support in different channels.

Outsourcing 52

Outsourcing Software Service Call Center 52

31 West

APRIL 9, 2024

In this post, we’ve researched the best ways to set up Zendesk and make the most of this platform. It enables your end users to raise their queries from various sources, including social media, live chat, email, and phone. In the meantime, they can check out the self-service portal, where they can find relevant articles and guides.

Accounting 130

Accounting Automation Customer Support Analytics 130

Worldwide Call Centers

AUGUST 22, 2023

Our clients can rely on a geographically diverse team of agents who work remotely to handle customer inquiries, troubleshoot issues, and provide assistance across various communication channels, including phone calls, emails, chats, and even social media platforms. Benefits of Virtual Call Center Outsourcing 1.

Call Center 52

Call Center Customer Support Outsourcing Reduced Costs 52

31 West

JANUARY 11, 2021

While he had the best technicians available, he was unable to reply to his customers instantly. This article will help you know what is help desk management software? It is of utmost importance to provide customers the best experience. Top 10 Best Management Help Desk Software. Are you facing a problem like John?

Software 130

Software Management Customer Service Sourcing 130

Planergy Software

OCTOBER 17, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. Establish a Business Address and Phone Number Establishing a separate business address and phone number further reinforces your business as a distinct entity.

Accounting 52

Accounting Finance Banking Strategic Sourcing 52

Groove Technology

JUNE 6, 2022

Apple phones and tablets come preloaded with essential applications, such as a full web browser and access to the Apple App Store. Businesses are developing innovative mobile apps to attract their target customers as the number of mobile phones and smartphones grows by the day. The Future of The Mobile App Industry.

Service 130

Service E-Commerce Retail Out-Tasking 130

Balbelforce

JUNE 23, 2022

In this article, we’ll look at six features you should look out for when choosing the best call management software for your business. These tools are best used to solve basic queries. It makes handling calls far cheaper than older tech, and you don’t need to install phone lines. But not all tools are built the same.

Software 52

Software Call Center Management Automation 52

31 West

DECEMBER 15, 2023

Best Practices for Cybersecurity Effective safety measures are needed to keep students’ personal and academic information safe as they learn online. This part has some of the best tips for keeping your computer safe. The best way to use 2FA: You can use 2FA on email, social networks, and educational tools.

Cybersecurity 130

Cybersecurity Engineering Software Accounting 130

Influx

JANUARY 14, 2022

In this article, we share 8 best practices for SaaS customer support you need to know about and why it’s so important. 8 customer support best practices. Of course, having friendly and caring people on the other side of your customers phone calls, emails or DMs is essential. They are likely to know them best.

Customer Support 98

Customer Support Research Flexibility Service 98

Planergy Software

FEBRUARY 9, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. In this blog post, we will discuss what a travel and expense policy is, provide an example template, and outline some best practices.

Finance 52

Finance Regulations Insurance Management 52

Groove Technology

MAY 12, 2022

That is, after all, the best option. With minimal effort, the highly skilled extract the best of the content. Developers can use their best skills to polish a clustered job. In this article, we’re going to talk about how an offshore dedicated development team can bring your workflow. It may even result in a delay.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

31 West

FEBRUARY 3, 2023

You can work with an internal support team or an outsourcing IT service desk provider ; these solutions can help you get the best out of your teams while creating a positive customer experience. The article will compare Jira and Autotask to help decide which solution warrants your investment. Jira: What is it?

Customer Support 130

Customer Support Software Administrative Automation 130

Balbelforce

MAY 19, 2022

But with so many options out there, how do you know which is the best automated calling service for your call center? In this article: babelforce RingCentral Five9 NICE InContact CallHub Velocify. In this article: babelforce RingCentral Five9 NICE InContact CallHub Velocify. Best for: No-Code Integration and Customization.

Automation 52

Automation Call Center Service Sales 52

Globalization Partners

AUGUST 2, 2022

Recruitment marketing helps reel in the best candidates. You could go the traditional route, but just as our landlines have been replaced by VoIP and IP conference phones , online marketing is your best bet to stand out throughout the candidate journey. LinkedIn is the best place for such content. Check out his LinkedIn.

Marketing 98

Marketing E-Commerce Global Recruiting Jobbing 98