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Data – The Lifeblood of Intelligence Automation

Perficient Digital Transformation

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Let’s take a quick dive into the data-driven universe of AI (i.e.,

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Cure The Automation Hangover In Customer Service

Forrester Digital Transformation

News articles are predicting the death of the contact center as we know it. Close your eyes and I’ll set the scene: it’s 2016. Chatbots are all the rage. AI, the prophesied hero, powering the agent who doesn’t need breaks and can engage with 100 – no, 1000 – customers at once. Infinitely scalable human-like […].

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How To Confidently Implement Automation Solutions

SEBPO

BLOG How To Confidently Implement Automation Solutions April 5, 2024 One of 2024’s hottest topics has been how to harness the combined power of automation and human expertise effectively. Check out the rest of our articles here! Contact us today to see how our team’s experience can support your efforts. Want more insights?

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10 Service Desk Automation Ideas To Boost Performance

31 West

Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. If you’re looking for insights into service desk automation, you’ve come to the right place.

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An Introduction to Accounts Payable Automation

Metasource

AP automation can turn this vision into reality. And yet, 90% of organizations are currently processing invoices with little to no automation. If your organization is part of this statistic because you’re unfamiliar with accounts payable automation and how you can leverage it, you’re in luck.

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WINNING STRATEGIES OF INTELLIGENT AUTOMATION SERVICE PROVIDERS

Zinnov

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal? Here’s a closer look at the multifaceted initiatives underway: 3.

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What Is IT Process Automation & How Does It Help?

31 West

And yes, this is where the IT Process Automation steps in (*drum roll*). This article will help you get a clear yet simple picture of what it is all about, trust us, you don’t have to be a techno-wizard to cut! What is IT Process Automation? But this is where IT Process Automation comes to the rescue. Tolle et lege!