Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Magellan Solutions

OCTOBER 11, 2023

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. There are a plethora of business benefits employers outsource inbound support services. The reason?

Call Center 52

Call Center Outsourcing Service Retail 52

Planergy Software

OCTOBER 4, 2022

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Big Data Analytics: What It Is and Why It Is Important. Big Data Business Intelligence (BI) Spend Analytics. What is Big Data Analytics? How Big Data Analytics Works? Big Data Analytics Tools.

Analytics 52

Analytics Out-Tasking Right-Sizing Sourcing 52

Magellan Solutions

MARCH 5, 2023

As a business expands, it often needs to broaden its product lines and services just to meet the increasing demands of its customers. By hiring third-party services in accomplishing administrative tasks, companies remain competitive. What Is a Service Level Agreement? What is SLA, and how does it benefit your business?

Service 98

Service Administrative Outsourcing Right-Sizing 98

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? Managed marketing services provide the hyper-personalization needed to build customer loyalty and reduce churn.

Marketing 72

Marketing Management Service Offshoring 72

Everest Group

AUGUST 1, 2023

Clinical and Care Management Operations – Services PEAK Matrix® Assessment Value-based care models have gained significant traction in the market with growing costs of healthcare services and a pronounced gap in the care quality provided under traditional fee-for-service models.

Management 52

Management Healthcare Service Reduced Costs 52

Magellan Solutions

FEBRUARY 14, 2024

Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times. Latest technology – Large outsourcers invest heavily in analytics, CRM, speech recognition, and other tools to optimize the patient experience and provider operations. This raises satisfaction.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

IBM Services

JANUARY 30, 2024

Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge. The keys to success lie in creating a strategic blueprint and forming the right partnerships.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

NoonDalton

MARCH 20, 2023

In fact, AI has proven to be a boon for the outsourcing industry by streamlining operations and reducing costs. This means that businesses can use AI-powered tools to complete tasks that were previously done manually, such as data entry, processing invoices, and customer service.

Outsourcing 52

Outsourcing Data Entry E-Commerce Reduced Costs 52

31 West

JANUARY 3, 2023

It incorporates the procedures and techniques to design and deliver IT services to support businesses to benefit from IT infrastructure. It enhances regular work with more automation resulting in the efficient delivery of services. ServiceNow ITSM Pro brings a new set of strategies to improve outsourced IT services.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Offshore India Data Entry

OCTOBER 29, 2023

For BPO service providers, integrating the latest AI and automation tools and techniques is critical for managing large-scale client projects and scaling operations rapidly. Studies show automated data processing can reduce human error rates by up to 50% while improving data accuracy by up to 40%.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

The Hackett Group

APRIL 13, 2023

NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. They have consistently cited a gap in provider insight around the realization of value from specific software and service investments.

Finance 96

Finance Research Accounting Outsourcing 96

IBM Services

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. Real-time data analytics helps in quick decision-making, while advanced forecasting algorithms predict product demand across diverse locations.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Magellan Solutions

JULY 13, 2023

By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Perficient Digital Transformation

FEBRUARY 1, 2024

AWS Glue is a serverless data integration service that simplifies the discovery, preparation, and movement of data for analytics, machine learning (ML), and application development. Log Stream Analytics: Process and analyze log streams in near real-time for operational monitoring, security, and troubleshooting.

Jobbing 52

Jobbing Analytics Sourcing Reduced Costs 52

Capgemini

NOVEMBER 30, 2022

FOCUS ON DATA ECOSYSTEMS IN THE ERA OF FINANCIAL SERVICES Ashvin Parmar 7 September 2022. When it comes to data, the financial services industry has some of the greatest opportunities but also faces tremendous risks and pressures. So, the desire is there to grow and reach new prospects and clients and to service them better.

Service 52

Service Finance Risk Management Risk Management 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Perficient Digital Transformation

SEPTEMBER 16, 2022

Perficient is excited to announce our achievement in Amazon Web Services’ (AWS) Migration and Modernization Competency for AWS partners. We are currently pursing, and hope to soon secure, both the Healthcare and Life Sciences Competency as well as the Data and Analytics Competency through AWS.

Healthcare 69

Healthcare Reduced Costs Analytics Automation 69

Perficient Digital Transformation

SEPTEMBER 6, 2022

In the first Chapter of The Data Warehouse Toolkit Ralph Kimball explained that dimensional modeling and the star schema offered the following benefits: Reduced cost. Our cloud, data, and analytics team can assist with your entire data and analytics lifecycle, from data strategy to implementation. Better performance.

Analytics 124

Analytics Reduced Costs Information Technology Engineering 124

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? In no aspect of the business is this truer than in the area of customer service. Customer service matters now more than ever. We are living in unprecedented times and brands must rethink best practices and build new strategies to deliver the best service possible.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

IBM Services

APRIL 25, 2024

Technologies such as supply chain management software (SCM), enterprise resource planning (ERP) systems, and advanced analytics tools can be used to automate and optimize processes. When employees are freed from distracting processes, they can increase their focus on consistently delivering high-quality products and services.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Offshore India Data Entry

JANUARY 22, 2024

By leveraging external offshore bpo service providers to handle key business functions like accounting, HR, and IT as well as data entry and data processing , organizations can reduce costs, free up internal resources, accelerate growth, and drive innovation. Take finance and accounting as an example.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

31 West

JULY 26, 2022

Data and Incorporated Health Services. Cost Crisis. So, what Are the IT Services in the Healthcare Industry? Right from healthcare service delivery to administration and even outcomes of medical procedures IT department has penetrated into every nook and cranny. Data and Incorporated Health Services.

Healthcare 130

Healthcare Cybersecurity Administrative Reduced Costs 130

Everest Group

AUGUST 29, 2022

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. While COVID-19 increased demand for CX-related services , it was not the only driver. Learn what issues keep customer experience officers ( CXOs) up at night in this blog.

Reduced Costs 78

Reduced Costs Analytics Impact Sourcing Outsourcing 78

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

The Hackett Group

FEBRUARY 13, 2024

Overall, finance leaders continue to focus on digital transformation, using technology investments to reduce costs and create new capabilities. The good news is that the path to reducing costs is clear. Finance organizations would be wise to explore generative AI as part of this, as it holds huge promise.

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

SourceFit

MARCH 2, 2016

The global data analytics outsourcing market is expected to grow at a compound annual growth rate (CAGR) of 29.1 Companies are outsourcing analytics to third parties to make informed business decisions, reduce costs, mitigate risks and improve customer service. . percent and generate $5.9 Reference: – [link].

Analytics 40

Analytics Outsourcing Labor Costs Healthcare 40

Obobo

MARCH 23, 2023

For companies looking to reduce costs, procurement is often one of the first places they look. Cost reduction during procurement processes can be accomplished through various strategies that range from the short-term to medium and long-term goals. However, managing procurement can be costly, and costs can add up quickly.

Reduced Costs 52

Reduced Costs Inventory Management Automation Sourcing 52

Magellan Solutions

FEBRUARY 15, 2024

What Defines The Best Patient Care Services Phone Calls? Patient care services are an extension of health care in itself. Patient care services are an extension of health care in itself. We provide solutions and services from certified medical professionals. Additionally, some centers offer real-time translation services.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Perficient Digital Transformation

DECEMBER 22, 2023

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. Contact our experts today if you are interested in learning more about up-and-coming news in financial services.

Banking 52

Banking Risk Management Risk Management Cybersecurity 52

IBM Business Partners

JUNE 29, 2023

One of the ways maintenance managers refine and improve predictive analytics to increase asset reliability is through the creation of a digital twin. As in predictive analytics, sensors connected to the physical object collect data from the real world that is then mapped onto a virtual model.

Reduced Costs 88

Reduced Costs Analytics Management Software 88

Magellan Solutions

SEPTEMBER 11, 2023

Furthermore, Tailwind’s advanced AI-powered analytics forecast popular content and hashtag trends. By using predictive analytics, Buffer ensures outstanding visibility and engagement. The power of predictive analytics allows these tools to do the following: Identify the most suitable appointment slots. Minimize wait times.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It will include insights on outsourcing services tailored to small businesses. Moreover, it reduces costs and streamlines operations.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94