V-Soft Consulting

AUGUST 3, 2023

In fact, according to Dimension Data, more than 80% of organizations consider customer experience as a competitive differentiator and around the same number of consumers say they consider experience as essential as a part of the services the company offers.

Analytics 98

Analytics Service Customer Service 98

31 West

APRIL 16, 2024

Many institutions focus on bureaucracy in customer service. Higher education institutions can improve services by understanding who their customer is. Institutions should offer training to improve their customer service teams. Here are different strategies to help improve customer service in higher education.

Customer Service 130

Customer Service Service Call Center Customer Support 130

Perficient Digital Transformation

JULY 19, 2022

A guide towards an entry to Google Analytics with Naeem Sheikh. What is Google Analytics? Google Analytics is a web analytics service offered by Google that will help in tracking website traffic and generate an easy understandable report to analyze the performance of your website. Why Google Analytics?

Analytics 126

Analytics Sourcing Accounting Engineering 126

Perficient Digital Transformation

FEBRUARY 14, 2024

Oracle Fusion HCM Analytics, a part of Oracle Fusion Data Intelligence Platform (DIP) (earlier known as Fusion Analytics Warehouse), equips various management levels with deep insights to effectively manage the workforce across the organization. What data to include in DIP?

Analytics 52

Analytics Management Sourcing Automation 52

31 West

MAY 23, 2024

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. Training should cover all aspects of the institution’s services and resources.

Customer Service 130

Customer Service Service Call Center Administrative 130

Everest Group

AUGUST 31, 2022

Top Data and Analytics (D&A) Services Global macroeconomic conditions indicate the rising probability of a recession. Service providers can help enterprises meet their objectives by formulating a vision for D&A, modernizing the D&A landscape, and providing the right talent and skill sets to achieve business outcomes.

Analytics 59

Analytics Service Marketing Research 59

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

McKinsey and Company

APRIL 7, 2023

To address the challenges of scaling up analytics business areas, financial institutions can accelerate value delivery with four efficiency levers.

Analytics 92

Analytics Service Efficiency Banking 92

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3 The latter can also help drive efficiency by lowering end-user energy use.

Analytics 99

Analytics Research Sourcing Automation 99

Redial

AUGUST 16, 2023

As companies adapt to the complex debt collection services, it becomes increasingly vital for executives and decision-makers to consider a multifaceted approach. This blog will delve into four vital elements leaders must contemplate when strategizing debt collection services within on-call centers.

Call Center 130

Call Center Service Regulations Analytics 130

Perficient Digital Transformation

MAY 23, 2022

Incorta Analytic Service exposes all tenants in an Incorta cluster as separate databases via the SQL Interface (SQLi) using the PostgreSQL protocol. Set up your service account user in both Incorta and the third party visualization tool. Set up service account user in Incorta. Enable SQL App in CMC.

Analytics 116

Analytics Accounting Design Service 116

Magellan Solutions

JUNE 12, 2021

Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey. Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . Service or product mentioned .

Call Center 52

Call Center Offshoring Analytics Service 52

31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Automation Anywhere

OCTOBER 7, 2021

Your first few processes—such as accounts payable, order-to-cash, or customer service notifications—are fully and (intelligently) automated. And that data could return enormous value for you and your business if you use analytics to derive intelligence and insight from it. RPA analytics helps you in two basic ways.

Analytics 81

Analytics Robotics Process Automation Automation Software 81

31 West

OCTOBER 2, 2023

A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction. Solution To address these challenges, our client partnered with us to overhaul their IT helpdesk services.

Service 130

Service Supply Chain Management Analytics Software 130

V-Soft Consulting

AUGUST 20, 2023

Data analytics has emerged as a dynamic technology that has been helping organizations make data-informed business decisions. Several industries such as retail, healthcare, banking, manufacturing, logistics, and many others have been harnessing the power of data analytics to improve their overall business workflow and growth.

Analytics 52

Analytics Retail Manufacturing Banking 52

Everest Group

SEPTEMBER 28, 2023

Learn how 4 key project categories shows different pricing model prevalence in data & analytics model. Explore more through Everest Group's pricing services.

Analytics 52

Analytics Marketing Service 52

McKinsey and Company

NOVEMBER 21, 2022

Organizations are starting to embrace advanced analytics as a core pillar of innovation within their general and administrative functions.

Analytics 112

Analytics Administrative Service 112

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 52

Analytics Marketing Shared Services Outsourcing 52

31 West

APRIL 9, 2024

In such scenarios, customer service and student support become crucial, such as an option to pay someone to write a research paper on essayhub.com. This kind of assistance ensures students aren’t just purchasing a service but also gaining a partner in their educational journey, enhancing their overall learning experience and academic success.

Customer Service 130

Customer Service Service Collaborations Administrative 130

McKinsey and Company

JANUARY 10, 2022

To deliver it, wealth firms must boldly scale up analytics. Today’s clients want a cutting-edge client experience.

Analytics 112

Analytics Management Service 112

Everest Group

FEBRUARY 21, 2024

LINKEDIN LIVE Exploring Clinical Data and Analytics: The Trends Shaping the Market View the event on LinkedIn, which was delivered live on Wednesday, February 21, 2024. Additionally, discover the evolving areas in clinical data and analytics and get a view of the outlook for this segment.

Analytics 52

Analytics Marketing Efficiency Healthcare 52

3Pillar Global

JANUARY 9, 2024

On this episode of The Innovation Engine , we dig into the recent past and upcoming future of innovation in the Financial Services industry. Tune in to this robust conversation as Rob, Jennifer, and Albert lay out a roadmap for the future of innovation in Financial Services.

Service 105

Service Right-Sizing Analytics Regulations 105

Mattsen Kumar

SEPTEMBER 21, 2023

Today, when businesses rely on data-driven decisions, Speech Analytics increasingly positions itself as an indispensable tool. The blog post discusses how Speech Analytics is reshaping CX and why it is poised to be a future trend. IDC states that companies using real-time analytics see a 25% increase in customer satisfaction.

Analytics 52

Analytics Call Center Marketing Regulations 52

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Planergy Software

DECEMBER 22, 2022

ESG Analytics: Using Data Analytics To Make Your ESG Strategy A Reality. ESG analytics is an emerging data science focused on helping companies see how well they adhere to ESG initiatives. What ESG Analytics are and Why They’re Important. How to Get Started with ESG Analytics. Download Free Copy. Written by.

Analytics 52

Analytics Government Right-Sizing Accounting 52

Perficient Digital Transformation

MARCH 29, 2023

Set up the SAP Data Hub environment, connect to the SAP data, set up a pipeline with Pipeline Modeler, configure the Streaming Analytics Service, setup Kafka or MQTT and receive the streaming data in Databricks with Spark Streaming. Integrating SAP and Databricks has typically required a lot of glue.

Analytics 81

Analytics Government Sourcing Engineering 81

Mercans

JUNE 6, 2023

Safeguard Your Business from Payroll Fraud with Payroll Data Analytics Payroll fraud can wreak havoc on businesses, causing significant financial losses. But fear not, because Mercans Payroll Data Analytics service is here to help you identify and mitigate payroll anomalies, protecting your business from potential fraud.

Payroll 52

Payroll Analytics Banking Accounting 52

Perficient Digital Transformation

JULY 14, 2022

Data integration and ETL (Extract, Transform and Load) services in the cloud work together to orchestrate data movement and transform data with ease. A complex ETL process can be built visually with data flows or with compute services such as Azure Databricks or Azure SQL Database. Code free ETL as service:-. Linked services.

Analytics 116

Analytics Sourcing Design Service 116

Everest Group

OCTOBER 6, 2022

Data & Analytics Services. VIEW THE FULL REPORT.

Analytics 52

Analytics Service Marketing 52

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Avasant

DECEMBER 6, 2021

SAP S/4 HANA and Service Providers Unlocking New Business Process with Analytics. Enterprises are adopting SAP S/4HANA to exploit new sources of revenue and streamline processes with the help of its big data and analytics capabilities. Press Releases.

Analytics 52

Analytics Service Research Marketing 52

Serigor Inc

APRIL 27, 2021

They can achieve it with the help of the implementation of Big Data Analytics for faster intelligent decision-making. Analytic models can be built on the available data to unleash business insights and achieve strategic business goals. CIOs need to focus on the concept of harnessing organizational data to add business value.

Analytics 85

Analytics Out-Tasking Sourcing Engineering 85

Go4Customer

SEPTEMBER 24, 2021

BPO industry, in the recent years, has heralded an innovative new approach of providing better services to its clients by delivering a less complicated basket of offerings, such as business analytics, IT infrastructure and applications, and business process management (BPM).

Analytics 80

Analytics BPO Automation Management 80

Balbelforce

OCTOBER 27, 2021

This is the goal of call center analytics. Examples of Call Center Analytics. It’s important to understand how different kinds of analytics can be incorporated into your business. Speech Analytics. These voice-based analytics detect certain words, phrases and tones. Call Center Text Analytics.

Call Center 52

Call Center Analytics Reduced Costs Sales 52

Everest Group

FEBRUARY 9, 2024

Explore the evolving landscape of operational and business analytics in customer experience, including its key stages.

Analytics 52

Analytics Marketing Sourcing BPO 52