Perficient Digital Transformation

JUNE 14, 2022

To put it precisely, to identify areas for improvement, we evaluate your Amazon Connect implementation and the supporting AWS services and cloud infrastructure. In addition to contact flows, a health check focus can include, but is not limited to, the following: Reporting and analytics with Amazon Connect. Third-party integrations.

Managed Services 64

Managed Services Management Service Analytics 64

Avasant

DECEMBER 23, 2021

Workday Increasingly Relying on Partners to Provide HCM Implementation and Managed Services. Over the past decade, Workday has shown strong growth in its cloud-based suite for human capital management (HCM), especially among large enterprises. There’s no way for Workday to do that without service provider partners.”.

Managed Services 52

Managed Services Management Service Right-Sizing 52

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Perficient Digital Transformation

JANUARY 23, 2023

Amazon OpenSearch Service By Dhaval Ghonge Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more.

Service 64

Service Analytics Out-Tasking Engineering 64

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

MARCH 1, 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. How a Strong Oracle Apps Implementation Services Provider Can Help. Be technology partners and innovation partners…[and].

Service 119

Service Manufacturing Healthcare Analytics 119

31 West

NOVEMBER 20, 2022

Businesses are turning to MSPs ( Managed Service Providers ) for IT operations and security. Improve Your Business Performance with Data Analytics. Price your services too high, and you’ll have trouble finding clients. The Managed Service market has become highly competitive and is growing exponentially.

Analytics 130

Analytics Research Cybersecurity Managed Services 130

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

31 West

DECEMBER 8, 2022

The adoption of these devices has been boosted by IT service desk outsourcing. Instead, you can rely on outsourced IT help desk services , which are more convenient and come with a flat and simple pricing structure. Amazon Web Services (AWS). AWS has the largest number of services compared to other IoT platforms.

Analytics 130

Analytics Software Service Out-Tasking 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Perficient Digital Transformation

APRIL 11, 2022

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. Managing contact centers can be difficult. Managed Moves, Adds, Changes, and Deletes.

Administrative 116

Administrative Managed Services Analytics Out-Tasking 116

Go4Customer

SEPTEMBER 24, 2021

If you want to reap rewards from the data you have gathered painstakingly, all you need to do is utilize our data management services & sit back while the data is sorted!

Analytics 40

Analytics Management Outsourcing Managed Services 40

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Some core features of a VMS are: Vendor management.

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance?

Management 95

Management Services Contracting Analytics Collaborations 95

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

Magellan Solutions

MAY 7, 2021

To say the least, all industries can benefit from dedicated data entry services as long as they operate regularly. Data management is under our administrative VAs. Data management services are aimed at ingesting, storing, organizing, and using data. Magellan Solutions offer a wide range of data management services.

Data Entry 52

Data Entry Outsourcing Service E-Commerce 52

Offshore India Data Entry

APRIL 19, 2024

Outsourcing services can be broadly categorized into two main types: 1. Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Perficient Digital Transformation

FEBRUARY 10, 2023

For those unfamiliar with Amazon Web Services (AWS), is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals and companies, on a metered pay-as-you-go basis. These cloud computing web services provide distributed computing processing capacity and software tools via AWS server farms.

Service 64

Service Out-Tasking Sourcing Engineering 64

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 52

Management Service Marketing Analytics 52

Everest Group

OCTOBER 12, 2021

Enterprises with revenue less than US$5 billion have witnessed a steep increase in adoption of application services (AS), increasing from 55% to 79% in the last two years, according to Everest Group. Facilitate advanced analytics and forecasting capabilities. Increase scalabilty and resiliency of existing applications.

Sourcing 52

Sourcing Management Service Engineering 52

31 West

SEPTEMBER 14, 2022

Tasks handled by a third party are referred to as “managed IT services,” typically in the context of business information technology services. A managed service provider (MSP) is a business that offers the above-mentioned services. What Advantages do Managed IT Services Offer?

Managed Services 130

Managed Services Service Management Risk Management 130

Magellan Solutions

JUNE 22, 2021

Accounts Receivable Services Can Help Your Business to Get 47% Credit Sales Paid On-time . Accounts receivable services can optimize the slow conversion of receivables into cash or working capital. Automotive Dealers and Gasoline Service Stations. This is where accounts receivable management services can help you.

Accounting 52

Accounting Sales Service Outsourcing 52

Everest Group

OCTOBER 19, 2023

Surging inflation, the recessionary environment, and geopolitical instability, coupled with the volatility that the pandemic left the enterprises in, have increased enterprises’ openness to leverage third-party service provider support for their finance functions. LEARN MORE ABOUT Top Service Providers

Finance 64

Finance Accounting Outsourcing Advisory 64

Everest Group

AUGUST 9, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Managed Services 52

Managed Services Automation Analytics Research 52

SEBPO

FEBRUARY 13, 2023

“Thank you all for your great support and service. I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast.

Software 98

Software Outsourcing Out-Tasking Automation 98

Everest Group

OCTOBER 12, 2023

RPA has become a popular investment for numerous enterprises, GBS organizations, and service providers, making it one of the fastest-growing software markets in the last decade. LEARN MORE ABOUT Top Service Providers

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Magellan Solutions

SEPTEMBER 15, 2021

Ever heard of Account Receivable Services before? What is Account Receivable Services? Outsourcing accounts receivable services involves outsourcing duties like invoicing, generating statements, and reconciling customer accounts to a team outside of your company to complete. Why Outsource Account Receivable Services?

Accounting 52

Accounting Service Call Center Outsourcing 52

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Adobe Experience Deployment Strategy Adobe provides three options to choose to implement AEM for customers.

Management 64

Management Out-Tasking Engineering Analytics 64

Everest Group

OCTOBER 2, 2023

To effectively serve evolving enterprise needs, service providers have invested in increasing the breadth and depth of their functionalities/offerings across the life sciences operations value chain. This report will enable enterprises to identify suitable service providers to manage the evolving needs of their businesses.

Business Process Outsourcing 59

Business Process Outsourcing Manufacturing Healthcare Regulations 59

Magellan Solutions

JULY 21, 2021

Insurance products and services are ever-changing in this specific niche. Yet services of insurance BPO remain consistent. BPO claims can provide property insurance professionals to handle the following: Customer Support Services. Claims Processing Services. Policy Administration Services. Fraud Analytics Services.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

Perficient Digital Transformation

MAY 16, 2022

This virtual workshop will help transform your thinking around designing contact centers that engage customers through the Five Pillars of Effective Customer Engagement: Customer Support, Analytics, Customer Relationship Management, Knowledge Base, and Self-Service. Learn More!

Design 69

Design Analytics Customer Support Managed Services 69

31 West

JANUARY 6, 2023

ServiceNow ITSM is a cloud-based, contemporary, and collaborative service managing solution. On this platform, you can enjoy the advantage of data sharing and analytics with AI-enabled workflows. This platform is excellent for IT service desk outsourcing companies to manage service requests in bulk.

Outsourcing 130

Outsourcing Finance Healthcare Management 130

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

IBM Services

APRIL 5, 2024

Workload schedulers such as  IBM Spectrum® LSF® efficiently manage job flow to GPUs, while IBM Spectrum Symphony®, a low-latency, high-performance scheduler designed for the financial services industry’s risk analytics workloads, also supports GPU tasks.

Manufacturing 74

Manufacturing Design Efficiency Sourcing 74