Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52

Perficient Digital Transformation

MARCH 1, 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. How a Strong Oracle Apps Implementation Services Provider Can Help. Be technology partners and innovation partners…[and].

Service 119

Service Manufacturing Healthcare Analytics 119

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

Perficient Digital Transformation

JANUARY 23, 2023

Amazon OpenSearch Service By Dhaval Ghonge Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more.

Service 64

Service Analytics Out-Tasking Engineering 64

31 West

JANUARY 25, 2023

The self-service portal of ServiceNow is for users having simple issues, like forgotten passwords or asset upgrades. They can fix it on their own, while the more complex issues can be routed to the IT agent through its ticket management module. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

31 West

NOVEMBER 30, 2022

ServiceNow is an industry leader that has gained immense popularity for offering seamless integration and a vast range of services for a smoother workflow. You should work with IT help desk providers that implement ServiceNow to automate your IT management. Easy-to-Use Service. The Best Quality IT Services. Here’s why.

Human Resources 130

Human Resources Software Automation Managed Services 130

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Some core features of a VMS are: Vendor management.

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

31 West

APRIL 16, 2024

From sales tracking to lead generation to customer management to other core business operations, HubSpot organizes everything in a single centralized platform. HubSpot works for all – be it a help desk company offering after hours call handling service or a small retail store that wants a robust CRM solution.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance?

Management 88

Management Services Contracting Analytics Collaborations 88

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

31 West

DECEMBER 1, 2022

Thankfully, the transition to a digital workflow has become a lot easier with cloud-based IT management platforms like ServiceNow. It’s a cloud-based IT management platform that automates your business operations and ensures fast service delivery. ServiceNow has applications and modules that go beyond IT services.

Finance 130

Finance Risk Management Risk Management Software 130

31 West

MARCH 7, 2023

These companies do not just have a proficient team that’s available 24/7 at your disposal, but they use a wide range of ITSM tools for maximizing efficiency and streamlining all routine tasks. ServiceNow is one such IT management software that’s renowned for its exceptional ITSM tools and excellent integration capabilities.

Software 130

Software Out-Tasking Automation Management 130

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks SQL. Memory Optimized.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Magellan Solutions

MAY 7, 2021

Businesses thrive with efficient workers on board. . Often, they contract third-party companies to manage the day-to-day repetitive tasks. . To say the least, all industries can benefit from dedicated data entry services as long as they operate regularly. Data management is under our administrative VAs. Data Analytics.

Data Entry 52

Data Entry Outsourcing Service E-Commerce 52

IBM Services

APRIL 5, 2024

Enterprises are increasingly turning to generative artificial intelligence (gen AI) to drive operational efficiencies, accelerate business decisions and foster growth. Similarly, AI enables organizations to process workloads more efficiently and intelligently.

Manufacturing 69

Manufacturing Design Efficiency Sourcing 69

31 West

JANUARY 26, 2023

The asset management tool lists all your hardware and software assets in one place and discovers their running status. The company offers a sophisticated reporting and analytics section where you can track your help desk’s performance, financial status, number of tickets your team has resolved, and other metrics.

Right-Sizing 130

Right-Sizing Software Automation Design 130

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

31 West

JANUARY 20, 2023

What is Jira Service Desk? Jira is an IT service management tool that simplifies all IT-related operations and empowers employees to focus on tasks that are more important than addressing individual user requests. More than 65,000 businesses use Jira Service Desk to automate their IT operations worldwide.

Software 130

Software Automation Out-Tasking Design 130

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. LEARN MORE ABOUT Top Service Providers

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Everest Group

DECEMBER 7, 2023

Leading enterprises have started joining forces with tech players and service providers to track and enhance energy efficiency in operations, paving the way for a sustainable energy transition. Yet, key players are actively investing in cutting-edge technologies to drive energy efficiency for their clients.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Everest Group

DECEMBER 1, 2023

Operational Technology (OT) Security Products The convergence of IT and Operational Technology (OT) profoundly impacts the OT security landscape, enhancing operational efficiency while introducing vulnerabilities as traditional OT systems integrate with IT networks. LEARN MORE ABOUT Top Service Providers

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Everest Group

AUGUST 9, 2023

With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. LEARN MORE ABOUT Top Service Providers

Managed Services 52

Managed Services Automation Analytics Research 52

Magellan Solutions

JUNE 22, 2021

Accounts Receivable Services Can Help Your Business to Get 47% Credit Sales Paid On-time . Accounts receivable services can optimize the slow conversion of receivables into cash or working capital. Automotive Dealers and Gasoline Service Stations. This is where accounts receivable management services can help you.

Accounting 52

Accounting Sales Service Outsourcing 52

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. And the best RMS software should be able to do these tasks of MSPs in an efficient and time-saving manner by automating repeated network processes. – Easy to use Patch management tool. per endpoint.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Magellan Solutions

FEBRUARY 5, 2024

Outsourcing offers flexibility in service selection: companies can outsource specific IT functions such as application management, software development, testing, system administration, or technical support. It offers cost efficiency, access to specialized skills, and the flexibility needed to grow in a dynamic global market.

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

Everest Group

OCTOBER 5, 2023

This includes functions such as call summarization and recommendations for next-best actions, further enhancing their ability to deliver exceptional customer service and operational efficiency. What Service Provider Executives Should Know Learn More What is the PEAK Matrix®? LEARN MORE ABOUT Top Service Providers

Supply Chain Management 52

Supply Chain Management Streamline Operations Research Marketing 52

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Increase the call center operation efficiencies by using Amazon Connect to interact with AEM to prepopulate AEM forms.

Management 64

Management Out-Tasking Engineering Analytics 64

Magellan Solutions

SEPTEMBER 15, 2021

Ever heard of Account Receivable Services before? What is Account Receivable Services? Outsourcing accounts receivable services involves outsourcing duties like invoicing, generating statements, and reconciling customer accounts to a team outside of your company to complete. Why Outsource Account Receivable Services?

Accounting 52

Accounting Service Call Center Outsourcing 52

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues.

Banking 52

Banking Cybersecurity Insurance Analytics 52

SEBPO

SEPTEMBER 21, 2022

In addition, two new teams focused on Social/Email and Media Solutions have provided critical trafficking and analytics support. Campaign Builds Creative Services Trafficking Reporting Analytics Programmatic. The SEBPO Team has helped improve the business unit’s efficiency and overall QA process. Creative Services.

Analytics 52

Analytics Outsourcing Managed Services Efficiency 52

NoonDalton

AUGUST 28, 2023

Nevertheless, tools like predictive analytics can serve as your weather radar, helping to identify emerging skills gaps. Mastery in Remote Management The COVID-19 pandemic has served as a catalyst for remote work, making effective digital tools and platforms essential.

Right-Sizing 52

Right-Sizing Flexibility Collaborations Managed Services 52