Amzur

DECEMBER 9, 2021

In 2022, modern cloud computing trends are likely to change the digital landscape of enterprises and help them foster customer relations. According to Gartner , global spending on cloud services is expected to reach over $482 billion in 2022, up from $313 billion in 2020. Cloud computing evolves with new technologies.

Flexibility 95

Flexibility Sourcing Efficiency Manufacturing 95

ScaleHub

MARCH 22, 2022

On March 24th, ScaleHub will co-host a workshop with ActivBold in Paris at Documation 2022, and on March 29th, ScaleHub will present in Madrid at “ICC 360º Document Digitization Services Present and Future.” ScaleHub & ActivBold workshop, March 24th, 2022; Paris, France. Register for Documation 2022 here.

Flexibility 52

Flexibility Automation Efficiency Service 52

Perficient Digital Transformation

OCTOBER 12, 2022

This October 17-20, the highly anticipated Sitecore Symposium 2022 will take place in Chicago. . 2022 Sitecore Experience Awards . Headless Architecture is here, and you don’t need to wait for a total rebuild to take advantage of the performance, flexibility, and resiliency benefits that headless solutions bring.

Flexibility 69

Flexibility Research Marketing Design 69

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond? Top Priorities for GBS Leaders in 2022.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Perficient Digital Transformation

JANUARY 3, 2024

For brokers, in the financial services sector, remote work became especially difficult due to the requirement for firms to register and supervise all home office “branches.” The shift to remote work prompted significant lifestyle and work habit changes, fostering workplace flexibility. What’s New? Contact us today!

Service 52

Service Regulations Flexibility Risk Management 52

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

Everest Group

SEPTEMBER 13, 2023

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 59

Retail Service Manufacturing Information Technology 59

Perficient Digital Transformation

DECEMBER 20, 2022

We’re excited to announce that Perficient has been ranked the fourth-largest healthcare IT consulting firm in Modern Healthcare’s 2022 survey , holding our 2021 placement. Deploying the right digital strategy, services, and experiences enables payers and providers to meet consumers’ needs wherever they are.

Healthcare 64

Healthcare Nearshoring Flexibility Regulations 64

Premier BPO

MAY 1, 2022

The arising questions associated with adapting new methodologies to build an effective CX strategy will be under discussion at the upcoming SOCAP Spring Symposium, in May 2022. . Topics Featured in the SOCAP Spring Symposium 2022 . How to Build Flexibility into your Contact Center . Building flexibility in internal teams.

BPO 40

BPO Flexibility Sales Collaborations 40

Influx

MARCH 25, 2022

Customer service is constantly evolving, with today’s customers expecting more from businesses than ever before. As a result of this shift, companies need to pay close attention to their support needs, which can be achieved through the Support as a Service model. What are the benefits of Support as a Service?

Service 52

Service Customer Support Flexibility Sales 52

Metasource

JANUARY 27, 2022

According to Gartner , 53% of workers in the United States will be remote in 2022. Your business probably relies on many different software and services to run effectively. That’s why more companies will be focusing on integrating systems in 2022. That means effectively going digital is more important than ever.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Future of Sourcing

MAY 31, 2023

It’s a not-so-subtle shift in emphasis from procuring goods to procuring services. When your refrigerator needs replacing, you pay for delivery and installation services for the new one, and pay to have the old one carted away. And don’t get me started about all the services available when you buy a car.

Service 59

Service Services Contracting Human Resources Facilities Management 59

Hyland

JULY 5, 2022

Hyperautomation in financial services. What you need to know: Steve Comer , AVP of Financial Services and Insurance Sales at Hyland, writes for MReport, “The COVID-19 pandemic accelerated the need for a digital-centric borrowing experience. Pick and mix approach to software. Tech lends a hand in mortgage application process.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72

Capgemini

JULY 11, 2022

Predictions that will revolutionize the cloud game in 2022 Capgemini 2022-01-27. Our top-five cloud predictions for 2022: 1: Cloud-native technologies and thinking will be pervasive, not just popular. Platforms allow users to take advantage of cloud native and business services in a centralized manner.

Engineering 52

Engineering Automation Analytics Collaborations 52

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Everest Group

JULY 8, 2022

India’s continued position as a leading destination for Global Capacity Centers (GCCs) was among the key themes emerging from the first hybrid National Association of Software and Service Companies (NASSCOM) GCC Conclave on June 29-30 in Hyderabad. Mature GCCs are betting big on services orchestration.

Nearshoring 52

Nearshoring Offshoring Banking Flexibility 52

Influx

MAY 14, 2024

In 2022, the company came to Influx for help. Flexibility + scalability - volume is not always consistent. Get started with Influx Influx builds fully flexible, high-performance customer support teams. Make your support operations fast, flexible, and ready for anything with experienced, 24/7 support teams working on demand.

Customer Support 52

Customer Support Flexibility Efficiency Management 52

Amzur

DECEMBER 2, 2021

As a segment of the IT service market, public cloud market revenue is expected to reach $552 billion by 2027. It’s also reported that more than 80% of organizations list cloud initiatives as their top priority in 2022 and beyond. This flexibility further enables budget optimization and allows you to invest in another service.

Out-Tasking 82

Out-Tasking Sourcing Infrastructure Costs Flexibility 82

Hyland

AUGUST 2, 2022

Industry influence grows at 2022 Partner Summit. What you need to know: Hyland’s 2022 Partner Summit brought record attendance over 60 sessions that outlined the latest content services technology, cloud-based solutions and more. Hyland expands tech education opportunities. What’s the future of RPA?

Cybersecurity 52

Cybersecurity Engineering Automation Regulations 52

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Designveloper

DECEMBER 29, 2021

This can be helpful in some ways because you know exactly what you’re getting when you create something but can also mean that your code may not be as flexible. In this article, we have compiled a list of the best languages for app development for 2022. We provide all of the services needed for any size business and more.

Design 104

Design Sourcing Software Flexibility 104

Amzur

APRIL 28, 2022

These features allow Java-based web applications to run on various AWS services like Amazon S3 and EC2. You can also build platform-independent applications to ensure better flexibility and scalability. for better flexibility and security. . Benefits of Python in the AWS environment. Automation is on the rise now.

Flexibility 52

Flexibility Sourcing Automation Operational Costs 52

Influx

JANUARY 26, 2022

With many businesses shifting their focus from operating bricks and mortar stores to a stronger online presence, there has been an increased demand for digital services, including customer service outsourcing such as e-commerce support and e-commerce customer service. . How does outsourcing customer service work?

E-Commerce 52

E-Commerce Customer Service Outsourcing Service 52

Everest Group

JUNE 29, 2022

Talent management has emerged as a major reason of enterprises’ dissatisfaction with IT services and technology providers, as attrition impacts project timelines, cost and quality. This study summarizes the views of various enterprises on the capabilities of their technology service providers across information technology services.

Service 52

Service Research Information Technology Engineering 52

Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Topping the 2022 list of Top GBS Employers in India are these 10 organizations: Google. The influence of work flexibility (e.g., Wells Fargo.

Global Business Services 52

Global Business Services Service Banking Advisory 52

Designveloper

JANUARY 10, 2022

Their core services cover mobile app development, web app development, enterprise solutions and Cloud & DevOps. The IT service provider is also among the top-ranked players in mobile app development. The IT service provider is also among the top-ranked players in mobile app development. Enlab Software. Enlab Software.

E-Commerce 52

E-Commerce Software Manufacturing Design 52

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. According to an Everest Group® study , offshore MMS centers increased over 50% from 2019 to 2022. What are managed marketing services (MMS)?

Marketing 72

Marketing Management Service Offshoring 72

Velocity Global

MAY 10, 2022

People working in the gig economy can sign up from jobs on customer-facing platforms like ride-share apps or courier services, while others may be employed by a company on a freelance basis for a specific job. People have developed an interest in gig work for many reasons: chiefly, the flexibility it provides and the ability to work remotely.

Jobbing 59

Jobbing Flexibility Research Insurance 59

SIG Speaks

SEPTEMBER 2, 2022

As procurement leaders continue to navigate varying crises of 2022, we have a host of events and resources on deck to keep your team at the forefront of best practices ! Prepare yourself and your team for the future of sourcing at the SIG PGlobal Executive Summit October 17-19, 2022! . Global Executive Summit. register now. . .

Global Alliances 40

Global Alliances Sourcing Research Operational Costs 40

SIG Speaks

MAY 2, 2022

As the first half of 2022 comes to a close, procurement faces the reality of inflation and what that means for their supply chains. GEP Spend Category Outlook Report 2022. The GEP Spend Category Outlook 2022 examines the megatrends that will shape sourcing and supply chain strategies this year. GEP Outlook 2022.

Sourcing 40

Sourcing Finance Shared Services Automation 40

SIG Speaks

FEBRUARY 1, 2022

2022 is off to a fast start and the future of procurement is squarely in view. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. A Flexible (and Fast!) Top of Mind CPO Issues for 2022. register now. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

The Hackett Group

JANUARY 25, 2022

Or maybe take a sabbatical for all of 2022? Unfortunately, HR will need to take a deep breath and call forth a second (or third) wind because 2022 is shaping up to be just as hectic, unpredictable and exhausting as the past two years. 2022 HR Agenda. Priority 1. This is the most worrisome finding of our study. Priority 6.

Analytics 52

Analytics Management Jobbing Administrative 52

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland. Employee expectations are ever-changing.

Global Business Services 59

Global Business Services Service Pharmaceuticals Research 59

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. A Flexible (and Fast!) Top of Mind CPO Issues for 2022. After a rollercoaster in 2021, how can you pivot and plan for a successful Procurement strategy in 2022?

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Hyland

JANUARY 25, 2023

Platform-as-a-Service (PaaS) is a cloud computing model in which a vendor supplies a development and deployment environment for building and deploying software applications. Like other “-as-a-Service” models, you buy PaaS on an as-needed, on-demand basis and access it over the internet. What are some examples of PaaS?

Service 72

Service Software Automation Insurance 72

Perficient Digital Transformation

OCTOBER 16, 2023

The annual survey ranked healthcare IT consulting firms according to 2022 provider revenue, the number of health IT contracts, and the number of healthcare IT consultants. Deploying the right digital strategy, services, and experiences enables payers, providers, and med device makers to meet consumers’ needs wherever they are.

Healthcare 59

Healthcare Nearshoring Flexibility Regulations 59