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What Do Plumbers and Gen Zers Have in Common?

The Global Small Business Blog

©iStock/AndreyPopov Both are spending money right now. The company noted that goods-and-services spending by global small- and medium-size enterprises in the third quarter was 21% above the same period in 2019, before the pandemic, compared with a 4% currency-adjusted rise for billed business overall.

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7 Things You Must Know Before Outsourcing Call Center Services in 2021

Redial

It has become clear that customer experience is now the dominating factor in ensuring that businesses stay relevant with their products and services; Microsoft stated in their 2019 survey that 95% of their clients defined customer loyalty through excellent customer experience [1]. Final Thoughts: Living the BPO experience through RedialBPO.

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How The MSP Market Is Booming ?

31 West

All these incidents have driven the growth of the security services market size. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. billion from 2019 to exceed USD 235.67

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How Big Is The MSP Industry?

31 West

All these incidents have driven the growth of the security services market size. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. billion from 2019 to exceed USD 235.67

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VXI Dominates 16th International ICT Awards with 2 Major Honors

VXI

The qualification criteria were structured around the foundations of HR leadership, growth of the company, size, quality, and diversity of clientele as well as HR competencies, company management, and support by a company of public goods.

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Tech cross-border M&A sustained bullish pace in 2020 according to data from Velocity Global and Pitchbook

Velocity Global

200B cross-border IT M&A deal value in 2020 matches 2019. Cross-border IT M&A deal values in 2020 equaled that of 2019, outpacing overall global IT M&A deal value, which was down year-over-year. Furthermore, the cross-border IT deal count paced closely with a record-setting 2019 (1,326 transactions in 2020, 1,551 in 2019).

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Telesales vs. Telemarketing: Optimizing Telephone Strategies for Business Success

Magellan Solutions

In 2019, telemarketing calls alone had a success rate of 8.21%. This information helps the company get better at finding the right people to talk to, improve what they say in their calls, and become better at generating leads (potential customers). This shows how effective this strategy can be for growing a business.

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