Raya Contact Center

MARCH 10, 2022

This award further solidifies RCX’s journey towards digital transformation, technology enablement, and employee engagement. Established in 2001, Raya Customer Experience (RCX) is listed on the Egyptian Stock Exchange since 2015. The GCXA 22 award ceremony was held on February 21 at the Conrad Dubai Hotel, Dubai, UAE.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

Raya Contact Center

FEBRUARY 24, 2022

This award further solidifies RCX’s journey towards digital transformation, technology enablement, and employee engagement. Established in 2001, Raya Customer Experience (RCX) is listed on the Egyptian Stock Exchange since 2015. The GCXA 22 award ceremony was held on February 21 at the Conrad Dubai Hotel, Dubai, UAE.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

IBM Services

FEBRUARY 7, 2024

Advanced technologies, more stringent reporting standards and stronger support from stakeholders are building momentum for eco-friendly initiatives and the incentives that encourage them. Companies are investing in renewable energy projects and implementing energy-efficient technologies and practices.

Government 96

Government Software Regulations Sourcing 96

Neeyamo

JULY 24, 2022

The foundation of an HR ecosystem lies in the real melding of people, processes, and technology. To create an environment that maintains Confidentiality, Integrity, and Availability of Neeyamo customers’ and other stakeholders’ information & assets through continual improvement. ISO 9001: 2015. ISO 27017:2015.

Accounting 52

Accounting Design Service 52

Zinnov

FEBRUARY 6, 2024

In this article, we summarize the key advice KSV shared for leaders planning their growth strategies for GCCs (Global Capability Center) in 2024: AI will Enhance Productivity, Not Take Jobs The advent of Generative AI and other emerging technologies has initially sparked fears of job losses. By 2030, this number is projected to grow 4X.

Jobbing 52

Jobbing Collaborations Automation Engineering 52

Zinnov

FEBRUARY 6, 2024

In this article, we summarize the key advice KSV shared for Global Capability Center (GCC) leaders planning their growth strategies for 2024: AI will Enhance Productivity, Not Take Jobs The advent of Generative AI and other emerging technologies has initially sparked fears of job losses. By 2030, this number is projected to grow 4X.

Jobbing 52

Jobbing Collaborations Automation Engineering 52

Magellan Solutions

FEBRUARY 5, 2024

Discovering the secrets of success lies in understanding the game-changing advantages of information technology (IT) outsourcing. IT outsourcing is when a company hires outside vendors to handle technology operations and tasks. Did you know? It emphasizes its importance for long-term success and growth. Let’s get into it!

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

Perficient Digital Transformation

JANUARY 23, 2022

This story is set out not too far, year 2015 in Santa Clara, California. Also the technology is progressing to be nearly impeccable. Modern Technologies – Bob thought, we were also going with similar modern technologies, in fact we had better experience executing projects with them. DevOps & CICD.

Out-Tasking 116

Out-Tasking Software Automation Engineering 116

Raya Contact Center

AUGUST 23, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015. About RAYA CX.

Management 76

Management Business Process Outsourcing Outsourcing Customer Service 76

Raya Contact Center

AUGUST 21, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015. About RAYA CX.

Business Process Outsourcing 76

Business Process Outsourcing Management Outsourcing Customer Service 76

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Zinnov

FEBRUARY 12, 2024

Global roles in Indian GCCs have grown from 115+ to 5,000+ across various business functions since 2015. By 2030, this number is projected to grow 4X to reach 20,000* due to the integration of digital technologies across several industry verticals.

Out-Tasking 52

Out-Tasking Collaborations Jobbing Management 52

Everest Group

JUNE 8, 2023

The list was launched in 2015 as the first of its kind for the global industry, which is now valued at more than US$250 billion. Some are pure-play BPS providers, while others offer business services as part of a broader portfolio (including IT services, consulting, technology products, etc.). and 8.2%, respectively.

Service 52

Service Business Process Outsourcing Research Accounting 52

IBM Business Partners

AUGUST 8, 2023

But it won’t be enough to simply repair and rebuild existing infrastructure using the same methods and technologies they were built with in the first place. and China, but also in developing countries where outdated equipment must be replaced or brought up to modern standards to meet the goals set out by the 2015 Paris Climate accords.

Shipping & Transportation 70

Shipping & Transportation Supply Chain Management Regulations Engineering 70

Everest Group

JUNE 1, 2022

The list was launched in 2015 as the first of its kind for the global industry, which is now valued at more than US$225 billion. Some are pure-play BPS providers, while others offer business services as part of a broader portfolio (including IT services, consulting, technology products, etc.).

Service 52

Service Business Process Outsourcing Research Accounting 52

Magellan Solutions

MAY 2, 2024

Increased Efficiency and Productivity Offshore outsourcing providers often have well-established processes and technologies to streamline operations. It allowed Microsoft to assist its clients better in using Microsoft’s new technologies. Through its offshoring efforts, the company generated US$108 billion in revenue by 2015.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 64

Impact Sourcing Sourcing Government Collaborations 64

Raya Contact Center

AUGUST 22, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015. About RAYA CX.

Management 40

Management Business Process Outsourcing Outsourcing Customer Service 40

Zinnov

MARCH 21, 2024

As the hybrid approach becomes integral and preferred, organizations must examine key aspects of policy and culture to ensure its long-term viability. This is crucial because the Global Roles in India are expanding rapidly from just 115 in 2015 to over 5000 Global Roles in 2023.

Flexibility 52

Flexibility Analytics Cybersecurity Global Hiring 52

Zinnov

DECEMBER 13, 2022

The Paris Agreement was one such major international treaty signed in 2015 by 196 countries to limit their greenhouse gas emissions and put efforts into reducing the global temperature increase to2° C (3.6° 84% of investors are pursuing or considering pursuing sustainability integration in their investment process and decision making.

Regulations 59

Regulations Government Automation Efficiency 59

VXI

OCTOBER 5, 2021

Improve your customer service experience by maximizing technology and equipping your social media channels with an automated response setup. Social messages received by retailers have been trending upwards since 2015 , and it is always best to serve customers on a channel that is most accessible to them nowadays.

Call Center 52

Call Center Business Process Outsourcing Customer Service Sales 52

The Hackett Group

OCTOBER 5, 2023

The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F. DBS Bank was no different, though it realized early on that it needed to manage, maintain control, and reduce complexity of the cloud technology solutions it adopted.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Planergy Software

SEPTEMBER 17, 2021

Digital transformation is a comprehensive embrace of digital technologies by a business or organization. Emerging technologies such as artificial intelligence, the Internet of Things (IoT), Robot Process Automation (RPA), and Cloud Computing are all available to be leveraged by companies undertaking digital business transformation.

E-Commerce 97

E-Commerce Robotics Process Automation Accounting Analytics 97

Amzur

SEPTEMBER 9, 2021

As a business owner or tech leader, what do you think about the adoption of digital technology transformation? . If you ask us, between 2010 to 2015, the digital strategy transformation is a new and perplexing term across industries. Fact: The rapid advancements in technology have blurred the line between small and established firms.

Robotics Process Automation 83

Robotics Process Automation Right-Sizing Retail Automation 83

Designveloper

DECEMBER 29, 2021

eCommerce, social networking or video streaming); Visual design and objects such as 2D or 3D graphics, animation or wireframe; App functionality like user profile, push notifications, social media sharing, third-party integration or data security; Supported platforms (i.e. iOS or Android), devices and other hardware components (e.g.

Design 95

Design Outsourcing Out-Tasking Analytics 95

Zinnov

AUGUST 10, 2022

Founded in 2015 by Baidu veterans Guanchun Wang and Hu Yichuan, Laiye has already established itself as the leading Intelligent Automation solutions provider in China, working with marquee customers like Nike, Porsche, LVMH, Walmart, etc. Laiye is one such Automation player that is making waves. High Focus on Data Security & Compliance.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Zinnov

AUGUST 10, 2022

Founded in 2015 by Baidu veterans Guanchun Wang and Hu Yichuan, Laiye has already established itself as the leading Intelligent Automation solutions provider in China, working with marquee customers like Nike, Porsche, LVMH, Walmart, etc. Laiye is one such Automation player that is making waves. High Focus on Data Security & Compliance.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Zinnov

DECEMBER 14, 2022

The Paris Agreement was one such major international treaty signed in 2015 by 196 countries to limit their greenhouse gas emissions and put efforts into reducing the global temperature increase to 2°C (3.6° 84% investors are pursuing or considering pursuing sustainability integration in their investment process and decision making​.

Automation 52

Automation Regulations Government Efficiency 52

Zinnov

NOVEMBER 2, 2021

Thus born, at the confluence of traditional agricultural methods and modern technologies, is Agritech. Additionally, these companies have also begun to take care of last-mile delivery through technology and predict supply-demand of inputs based on data-led decisions. Supply Chain Technology and Output Market Linkage.

Analytics 52

Analytics Banking Advisory Marketing 52

The Scalers

DECEMBER 27, 2022

We are now proud to announce that we’ve been ISO 9001:2015 certified for improvements in our quality management system! The Australian-based event featured 40+ companies showcasing the latest technologies, investments, services, products, and innovations from the fintech and blockchain industries. Getting recognition for excellence.

Offshoring 100

Offshoring Engineering Administrative Finance 100

Magellan Solutions

AUGUST 19, 2021

The surge in digital banking transactions in recent years has further prompted traditional banks to explore their own technological solutions and elevate their digital offerings. . Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs.

Banking 52

Banking Retail BPO Finance 52

Velocity Global

FEBRUARY 24, 2021

While the COVID-19 pandemic slowed M&A activity in many sectors, few flourished like information technology (IT) in 2020. Dealmakers logged an average of nearly 5,000 M&A IT transactions per year between 2015 and 2019. Quickly integrating new business units following an acquisition.

E-Commerce 52

E-Commerce Cybersecurity Regulations Software 52

Presidio

JULY 9, 2018

VMware Cloud on AWS (VMC) is a new cloud service offering from VMware which enables customers to run the VMware Cloud Foundation technology on AWS infrastructure. VMC extends best in class VMware server virtualization technology onto the best in class AWS cloud computing infrastructure. Federal government moving to the cloud.

Government 62

Government Flexibility Out-Tasking Automation 62

Designveloper

JANUARY 10, 2022

Whether your business is small, medium-sized or large, Savvycom Software’s expert team can transform your ideas into scalable products thanks to cutting-edge technologies and agile methodology. The vendor uses the latest technologies and shared libraries that facilitate the efficient and fast implementation of complex features.

E-Commerce 52

E-Commerce Software Manufacturing Design 52

Zinnov

AUGUST 4, 2022

Founded in 2015 at the same UCL Lab that produced DeepMind, Re:infer has received close to USD 11 Mn in Seed and Venture Capital funding so far. by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov.

E-Commerce 52

E-Commerce Automation Out-Tasking Customer Support 52

Vilmate

SEPTEMBER 25, 2023

As businesses expand their presence on the internet and increasingly rely on digital technologies, ensuring robust protection against cyber threats becomes imperative. Basics of cybersecurity Cybersecurity is a field of knowledge, practices, and technologies to protect computer systems, networks, software, and data from digital attacks.

Cybersecurity 52

Cybersecurity Government Regulations Accounting 52

Vilmate

SEPTEMBER 25, 2023

As businesses expand their presence on the internet and increasingly rely on digital technologies, ensuring robust protection against cyber threats becomes imperative. Basics of cybersecurity Cybersecurity is a field of knowledge, practices, and technologies to protect computer systems, networks, software, and data from digital attacks.

Cybersecurity 52

Cybersecurity Government Regulations Accounting 52