NoonDalton

MARCH 13, 2024

This is where customer support outsourcing enters the picture, offering a strategic solution that not only addresses these challenges but also elevates client satisfaction to new heights. To navigate this choice effectively, businesses must weigh several key criteria and ensure alignment with their own brand values and service standards.

Customer Support 52

Customer Support Outsourcing E-Commerce Healthcare 52

Perficient Digital Transformation

JANUARY 16, 2024

For more than 25 years, we’ve grown our presence, our talent, our skills, and our global footprint so that we can continually provide critical Agile software development and delivery services to the world’s biggest brands. We see great opportunity in SMEDIX and its ability to design and develop medtech software solutions.

Software 64

Software Healthcare Offshoring Pharmaceuticals 64

Groove Technology

SEPTEMBER 6, 2022

A Global Employment Organization (GEO) is a global alternative for recruiting workers abroad without establishing a branch or subsidiary in a foreign country. A Global Employment Organization is a global alternative for recruiting abroad without a local entity. What is the Definition of a Global Employment Organization?

Payroll 130

Payroll Human Resources Administrative Outsourcing 130

IBM Services

SEPTEMBER 6, 2023

But generative AI solutions can provide new capabilities for customer-facing teams in marketing to provide even greater personalization at scale and improve employee skills and performance. Because various generative AI solutions are trained on large swaths of data, they have the capability to pull and interpret existing data incorrectly.

Marketing 119

Marketing Sourcing Design Retail 119

Zinnov

OCTOBER 5, 2023

The benefits of setting up an offshore Global Capability Center (GCC) for growth are undeniable. Employer of Record (EOR) is a corporate map that helps guide global teams navigate these complexities, ensuring seamless onboarding and integration of talent at both cost and scale. What is an Employer of Record (EOR)?

Offshoring 98

Offshoring Payroll Administrative Government 98

Perficient Digital Transformation

DECEMBER 28, 2023

As an award-winning workplace, Perficient colleagues collaborate with experts from across industries and time zones to strategize, test, and build end-to-end solutions for the world’s biggest brands and largest enterprises. We’re proud to deliver amazing digital solutions that transform the world’s most recognizable brands.

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

AS White Global

FEBRUARY 16, 2023

Given the stats below, coupled with collaborative tools such as Monday.com, Trello, and Zoom, it’s no wonder many brands are investigating offshore capability for their digital marketing requirements. Algorithms can track the user’s interaction with your brand’s online presence.

Offshoring 98

Offshoring Marketing Design Efficiency 98

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Influx

APRIL 18, 2024

Customer support can be a lot to manage in-house. Support as a Service (aka SaaS) is similar to Software as a Service, but instead of providing software, this service offers support solutions on a subscription basis — giving you the same level of autonomy over external support.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Perficient Digital Transformation

AUGUST 8, 2023

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. Why is getting order management right so important for brands?

Order Management 52

Order Management Call Center Retail Design 52

IBM Services

FEBRUARY 13, 2024

The following are examples of strategic sourcing use cases: Transparency and traceability From fast fashion to fluorite, consumers and stakeholders are keyed into product provenance—expecting brands to uphold ethical, responsible sourcing practices. And from that group, 71% would pay a premium for it.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland.

Global Business Services 59

Global Business Services Service Pharmaceuticals Research 59

Perficient Digital Transformation

MARCH 27, 2023

Meet Kim Williams-Czopek, General Manager of Global Commerce Solutions Over her 25-year career in the technology consulting industry, Kim has worked with and guided some of the biggest organizations in their technology evolutions. What has been the biggest factor in your success so far? It’s never the same day!

Design 113

Design Collaborations Research Marketing 113

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is a trusted Acquia Elite partner with expertise in modern intelligent search solutions. We are thrilled to receive this partnership award highlighting our team’s dedication to providing flexible, leading-edge solutions tailored to our clients’ needs.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Examples include payroll management, data entry, and accounting services. Examples include customer support, lead generation, and social media management.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Velocity Global

MARCH 30, 2022

Velocity Global, the leading provider of global employment solutions, today announced that it will more than double in size throughout 2022 to help companies around the world put their people first by letting them work from anywhere. . Velocity Global proudly offers unique benefits to meet the growing demand for remote work.

Jobbing 111

Jobbing Management Service 111

Perficient Digital Transformation

JULY 10, 2023

Each year, Sitecore recognizes the achievements of their most deserving partners through the Sitecore Global Partner Awards. Last year our Sitecore practice set its north star goa l to become the Preeminent Headless Solution Partner. and Content Hub to manage and distribute assets and content.

Sales 98

Sales Design Management Service 98

Perficient Digital Transformation

JULY 11, 2022

The HCL Commerce Global Summit is right around the corner, and we are excited to invite you to our engaging panel discussion about the capabilities of HCL Commerce V9 on Wednesday, July 20 th ! Chip Pryor, Global E-Commerce Lead, GIS at Husqvarna. Jemmie Adams, Manager of E-Commerce Technical Services for Wacoal America.

E-Commerce 110

E-Commerce Reduced Costs Management Service 110

Perficient Digital Transformation

MAY 9, 2022

Today, we are excited to announce that CRN® , a brand of The Channel Company, has named five Perficient colleagues to its esteemed 2022 Women of the Channel list. Lynn Brading, global alliance director. Kathryn Bogen, alliance manager. Angie Clark, alliance manager. Liza Sisler, partner marketing and alliances director.

Global Alliances 119

Global Alliances Jobbing Management Marketing 119

Perficient Digital Transformation

FEBRUARY 9, 2024

With thousands of skilled strategists from across the globe, Perficient accelerates growth and digital transformation for the world’s largest enterprises and biggest brands. We bring an end-to-end digital approach through our comprehensive portfolio of capabilities, solutions, and strategic positions.

Sales 52

Sales Accounting Collaborations Jobbing 52

Velocity Global

APRIL 29, 2022

Talent solutions company to sponsor fastest pitch of the game, other brand engagements at Coors Field. Velocity Global to serve as the official global workforce solution platform for the Colorado Rockies. Velocity Global will serve as the official global workforce solutions platform of the Colorado Rockies.

Payroll 59

Payroll Management Service 59

Perficient Digital Transformation

APRIL 8, 2024

Splash, OneStream’s annual Global User Conference and Partner Summit , takes place May 20-23 in Las Vegas! Manager Consolidations at Hussmann and Charles Ramirez, CPM Director at Perficient will co-present with Kevin Hill, Director of Finance at RaceTrac. The official schedule is now available ! billion in 2022.

Finance 52

Finance Sales Manufacturing Management 52

Magellan Solutions

FEBRUARY 20, 2024

Your success relies on tailoring partnerships to match your brand’s customer experience. Gain specialist skills that are affordably available to support your brand 24/7/365. By centralizing live chat externally, overhead burdens diminish—no more scaling chat server capacity, managing redundancies, or troubleshooting integrations.

Outsourcing 52

Outsourcing Sales Customer Service Customer Support 52

Everest Group

JANUARY 22, 2024

Generative Artificial Intelligence (AI) is poised to revolutionize customer experience management (CXM) by creating personalized, empathetic, and more fulfilling experiences that drive brand loyalty and business growth. Additionally, another 37% perceive these solutions as beneficial in some areas.

Management 64

Management Regulations Sales Banking 64

Perficient Digital Transformation

FEBRUARY 1, 2024

His motto at the time was “We can’t do everything, but we can do anything.” In recent years, as most companies are reaching digital maturity, Keith was driven to apply his expertise on a global scale with end-to-end capabilities. When we deliver solutions across multiple business units, the solution is more well-rounded.

Design 52

Design Collaborations Efficiency Service 52

Globalization Partners

MARCH 17, 2022

Yes, it can be scary navigating international waters, and there are lots of requirements and regulations to deal with, but there are also many solutions designed to make the process easier and smoother. Taping into global markets was once a logistical nightmare that put companies off the idea of expanding their horizons.

Regulations 98

Regulations Payroll Out-Tasking Risk Management 98

Akorbi

MAY 22, 2023

In today’s global business landscape, connecting with customers around the world is not just an advantage – it’s a must. Let’s dive into why this choice is a game-changer for businesses aiming to make an impact globally. But how can you incorporate these services into your existing workflow without any hassles?

Reduced Costs 59

Reduced Costs Efficiency Marketing Flexibility 59

CGS Inc

JANUARY 18, 2023

New York, NY – Jan 18, 2023 – CGS , a global provider of business applications,enterprise learning and outsourcing services, today announced that Kimes Ranch , a leading western wear retail brand, has selected its award-winning, industry-leading BlueCherry® Enterprise Suite for end-to-end ERP and warehousing/logistics management.

Supply Chain Management 52

Supply Chain Management Retail Management Manufacturing 52

Influx

FEBRUARY 1, 2024

Over the last several years, Influx has built support teams for more than 300+ high-growth brands across the US, Australia, and Europe. Learn more about 24/7 global coverage → 2. Solution-driven Being a solution-driven business is at the core of exceptional customer service.

Customer Support 52

Customer Support Customer Service Service Software 52

CGS Inc

OCTOBER 24, 2023

Whether you are managing a home lifestyle brand portfolio or expanding into the Home category, we offer solutions to support your fundamental business activities. Display Date Information 1 Reports & ebooks Featured Image: Region US/Global Banner Text color

Marketing 52

Marketing Retail Collaborations Management 52

Perficient Digital Transformation

MAY 8, 2023

CRN, a brand of The Channel Company, annually honors influential women in technology for their thought leadership, strategic contributions, and commitment to fostering growth in the industry. Not only do they provide insight into complex digital solutions, but they also make a difference globally for our partners and business.

Global Alliances 69

Global Alliances Sales Collaborations Marketing 69

Simplr

NOVEMBER 21, 2022

Brands that excel in CX promote a customer-centric culture and adopt inclusive approaches to CX that encompass all departments. These brands ingrain CX and experience management across the organization and, as a result, can react quickly to shifts in consumer behavior and the marketplace.

Human Resources 93

Human Resources Customer Support Collaborations Research 93

Everest Group

DECEMBER 7, 2023

The urgency is clear, highlighted by the Global Stocktake revealing the world is falling short of the Paris Agreement goals. Despite a booming market in sustainability enablement services offering advanced energy-efficient solutions, enterprises hesitate due to cost concerns.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Magellan Solutions

NOVEMBER 8, 2023

It’s not just about outsourcing; it’s about finding a partner who gets your goals, shares your values, and represents your brand well. Top 5 Best Call Center Companies in Philippines The Philippines is recognized as a global hub for call center companies, making it a deserving choice. Look no further!

Call Center 52

Call Center Customer Support Customer Service Flexibility 52

IBM Services

APRIL 26, 2023

Jabil isn’t just a manufacturer, they are experts on global supply chain, logistics, automation, product design and engineering solutions. Efficient management of an incredibly complex supply chain Jabil is a longtime partner and IBM Business Analytics (BA) portfolio user.

Analytics 81

Analytics Finance Manufacturing Healthcare 81

Perficient Digital Transformation

OCTOBER 30, 2023

Perficient’s award-winning AI practice specializes in analytics, big data, unstructured content management, enterprise search, digital experience, and business optimization to deliver solutions that help businesses turn their information into strategic assets. Perficient recently launched a global Generative AI Innovation Group (IG).

Healthcare 115

Healthcare Design Analytics Engineering 115

Perficient Digital Transformation

MARCH 5, 2024

In the fast-paced digital landscape of 2024, businesses are constantly seeking innovative solutions to enhance efficiency, security, and transparency in their operations. You pick the authentication method, and Salesforce Blockchain manages communication and data integration. Aloha Trailblazers!

Supply Chain Management 59

Supply Chain Management Retail Healthcare Collaborations 59