Everest Group

FEBRUARY 13, 2024

IST GBS (Global Business Services) organizations have established themselves as strategic partners for the enterprise – playing a pivotal role in identifying avenues of growth and creating momentum for forward-looking and innovative change. CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M. What questions will the webinar answer for the participants?

Global Business Services 52

Global Business Services Shared Services BPO Sourcing 52

Sourcing Captain

SEPTEMBER 16, 2021

Global Sourcing is a procurement strategy used by businesses wherein they source goods and services from global markets in order to achieve the highest possible levels of efficiency. Basically, businesses identify the most effective location for manufacturing, even if the location is across international borders.

Sourcing 130

Sourcing Manufacturing Insurance Research 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

SEPTEMBER 7, 2023

linkedin live Locations and Talent Strategy – Let’s Talk – Georgia: Europe’s Hidden Gem View the event on LinkedIn, which was delivered live on Thursday, September 7, 2023. What is the real value proposition of delivering global services from Georgia, including talent availability, financial attractiveness, and operating environment?

Offshoring 52

Offshoring Government Service Outsourcing 52

Everest Group

MARCH 7, 2024

.” – Satya Nadella, CEO Microsoft A hybrid Copilot strategy delivers the benefits of purchasing ready-made Copilots and developing custom solutions. Discover a six-step roadmap for devising a successful hybrid Copilot strategy and compare buying versus building in part two of our blog series.

Reduced Overhead 64

Reduced Overhead Flexibility Efficiency Sourcing 64

IBM Services

FEBRUARY 12, 2024

Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. Here are seven customer experience trends that can help business leaders elevate their companies and improve their CX strategies.

E-Commerce 77

E-Commerce Customer Support Design Marketing 77

Everest Group

SEPTEMBER 8, 2022

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. How has the location strategy for service providers changed in the past couple of years?

Marketing 52

Marketing Service Sourcing Shared Services 52

31 West

OCTOBER 27, 2023

Dive deep into this guide to unveil the strategies, insights, and expert advice to bolster your preparation, driving you towards success. Embarking on the journey to prepare for the ITIL Foundation exam and understand ITIL concepts and practices signifies a commitment to excellence in the realm of managed IT service desk.

Out-Tasking 130

Out-Tasking Service Information Technology Management 130

Everest Group

AUGUST 1, 2023

In this exclusive buy-side forum, participants will engage in an open discussion centered around these rising uncertainties and shifts in the outsourcing landscape and how sourcing and supplier management peers are reacting by adapting their sourcing portfolios, delivery locations mix, and relationships with service providers.

Sourcing 52

Sourcing Outsourcing Service Management 52

Groove Technology

MARCH 6, 2023

This can make it challenging to connect these systems in a way that allows for effective data sharing and communication. However, this can be a challenging task without proper strategies and planning. However, Mulesoft makes it easy to manage with granular control over service and API lifecycles.

Retail 130

Retail Inventory Management Sales Data Entry 130

Intugo

JANUARY 23, 2024

Undeniable when opting for a third-party service, selecting the right business outsourcing companies that align with an organization’s objectives, values, and operational requirements becomes crucial. They understand your sector’s challenges, regulations, and best practices, ensuring more efficient and compliant service delivery.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

Intugo

JANUARY 31, 2024

Why Outsourcing Customer Service to Mexico is a Game-Changer? Outsourcing customer service to Mexico is vital for significant growth in your small business. It’s a winning strategy that boosts efficiency while preserving your brand identity and organizational culture. Some benefits include: 1.

Customer Service 59

Customer Service Outsourcing Call Center Service 59

Magellan Solutions

JULY 10, 2023

Effective outsourced team management strategies are essential for businesses operating nowadays. It also includes strategies and a shared vision to manage the following: Diversity Time zones Conflicts Performance With these effective outsourced team management strategies, companies can increase overall efficiency.

Outsourcing 92

Outsourcing Management Collaborations Flexibility 92

Intugo

APRIL 26, 2024

The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs.

Outsourcing Operations 40

Outsourcing Operations Customer Service Call Center Outsourcing 40

TMS

MARCH 13, 2023

This successful business strategy has helped dying corporations rise from the ashes. Pivots can be a shift in: target customer market segment distribution channel pricing strategy overall industry Business pivot examples Netflix Netflix is a great example of an online business pivot. Gradually the platform added a streaming service.

Marketing 98

Marketing Research Retail Banking 98

Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. Recommended Approach : First and foremost, AI should not be thought of as a strategy in and of itself. Instead, AI serves as a strategy enabler. people, technology, and processes).

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. The evolution of the delivery center location strategy. Buyers and providers of services.

Service 52

Service Insurance Banking Sourcing 52

Capgemini

JANUARY 16, 2024

Our Leadership position in NelsonHall’s NEAT Evaluation of Advanced Digital Workplace Services reinforces our commitment to delivering end-to-end holistic workplace solutions. While designing your workplace strategy, break away from a location-centric model to an experience-centric model. Are they happy with the work culture?

Design 52

Design Collaborations Flexibility Jobbing 52

Zinnov

OCTOBER 12, 2023

Global Capability Centers (GCCs) or Captive Centers as they were once known as, are the offshore delivery centers of global companies, that are owned, operated, and managed as subsidiaries – often in a low-cost, talent-rich location. Consider the following questions: What functions or services will be centralized in the GCC?

Offshoring 59

Offshoring Government Collaborations Regulations 59

Perficient Digital Transformation

NOVEMBER 13, 2023

Why Geolocation Testing is Important Geolocation, or the determination of a device’s physical location, has immense importance in today’s digital landscape. Travel Apps: Offering directions, booking services, and local insights. Search Engines: Serving location-specific search results.

E-Commerce 52

E-Commerce Engineering Service Automation 52

Everest Group

MARCH 13, 2024

Furthermore, this would give gig workers the flexibility to customize benefit packages Cost sharing: Participating employers would contribute to the collective pool to cover administrative expenses, potentially reducing costs for individual employers.

Insurance 59

Insurance Administrative Flexibility Reduced Costs 59

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

MARCH 13, 2023

PPC advertising or simply Paid Advertising is the fastest way to promote your products or services to a targeted audience. a) Default advanced location targeting – It focuses on showing ads to “People in my target location” and excludes “People in or searching for my excluded locations” which makes your targeting tight.

Marketing 64

Marketing Service 64

Everest Group

AUGUST 29, 2022

While COVID-19 increased demand for CX-related services , it was not the only driver. As a result, greater focus is being put on customer experience (CX) and customer service (CS) leaders to deliver an exceptional experience. They also are focusing on improving the employee experience (EX) to retain the talent they find.

Reduced Costs 78

Reduced Costs Analytics Impact Sourcing Outsourcing 78

Everest Group

APRIL 16, 2024

Financial implications During the transition to a dollarized economy, global companies may face challenges in hedging due to foreign exchange fluctuations, necessitating careful currency risk management and financial strategy adaptation to maintain profitability. At that time, this salary translated to over US$2,000.

Banking 64

Banking Government Jobbing Risk Management 64

Everest Group

MARCH 7, 2024

APPLY NO W Job Title : Chief Marketing Officer Location : United States (Remote) Industry : Research and Advisory Services Company : Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 40

Marketing Advisory Jobbing Research 40

Velocity Global

JANUARY 25, 2023

With Velocity Global’s Employee of Record (EoR) solution, customers can issue grants transparently and easily to teams located across nearly three dozen countries and counting, ensuring they receive accurate pay and tax reporting. For more information on Velocity Global’s Equity Program, click here.

Payroll 98

Payroll Regulations Management Service 98

Magellan Solutions

MARCH 13, 2024

However, it’s essential to acknowledge that both strategies have challenges, including cultural differences, data security risks, communication obstacles, and quality control issues. Offshoring means moving specific tasks or services to another country to take advantage of cheaper labor and a larger pool of skilled workers.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Perficient Digital Transformation

APRIL 20, 2022

Panelists also discussed go-to-market strategies for bringing new or existing products and services to market. Source: www.commerce.gov , Global Electric Service ( www.gesrepair.com/women-in-manufacturing ). Building service-based business models. 1 in 4 manufacturing leaders are women. Top Manufacturing Trends.

Manufacturing 117

Manufacturing Retail Marketing Management 117

Everest Group

JANUARY 27, 2022

FAO buyers are increasingly open to third-party support for complex, judgment-intensive processes and digital solutions; providers are further differentiating themselves with talent strategies, governance models and ESG initiatives. Building a robust talent management strategy with a well-differentiated, techno-functional talent pool.

Finance 52

Finance Accounting Outsourcing Retail 52

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Magellan Solutions

OCTOBER 12, 2023

Fun fact: 71% of clients will suggest a business if they had a good experience with their services? One of the ways companies achieve customer service excellence is by providing a responsive, empathetic platform and this is what inbound customer support services aim for. This can be achieved through inbound customer service.

Service 52

Service Customer Support Customer Service Call Center 52

Globalization Partners

JANUARY 25, 2022

Although the changes in the last couple of years are incommensurable, these are some of the patterns companies worldwide experienced: Many executives changed their geographic location to spend more time with their families, access green spaces, and avoid catching the virus.

Global Recruiting 98

Global Recruiting Payroll Efficiency Management 98

Offshore India Data Entry

JANUARY 3, 2024

Let’s examine how prudent offshore BPO strategies unlock immense strategic value and fuel international business expansio What are Offshore Business Process Outsourcing (BPO) Services? Top offshore locations include India, Malaysia, Philippines, Mexico, and Vietnam, among others. to highly skilled BPO companies based overseas.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

IBM Services

DECEMBER 20, 2023

A successful business strategy dictates the allocation of resources and outlines how a company will achieve its strategic goals. Whether the organization is focused on developing new products or marketing an existing service to an under-served demographic, having a solid strategy will help an organization realize its long-term goals.

E-Commerce 78

E-Commerce Retail Co-Sourcing Labor Costs 78

Everest Group

JANUARY 12, 2023

While India’s tier 1 cities have dominated global services delivery for more than two decades, the country’s tier 2 and tier 3 cities are gaining traction to become the next hot spots. Read on to learn why these locations are grabbing the attention of investors and enterprises. . Tier 3 cities.

Nearshoring 52

Nearshoring Government Marketing Collaborations 52

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Everest Group’s 2023 Key Issues Study comprises the input of 200 global leaders across enterprises, Global Business Services (GBS) centers and service providers.

Outsourcing 52

Outsourcing Management Nearshoring Research 52