Perficient Digital Transformation

JANUARY 17, 2024

As part of the manufacturing industry, automotive companies specifically are undergoing a massive transformation driven by electrification , connectivity , autonomous driving , and subscription services. In fact, we’ve recently published new research on the electric vehicle customer experience.

Manufacturing 59

Manufacturing Supply Chain Management Advisory Research 59

Everest Group

APRIL 2, 2024

Application Transformation Services – Europe As customers’ needs evolve and businesses strive for greater efficiency, the importance of application transformation has substantially increased for enterprises. Furthermore, there is a persistent emphasis on sustainability, compliance, and regulatory adherence.

Service 64

Service Manufacturing Engineering Marketing 64

Unosquare

APRIL 9, 2024

From his fortuitous journey from customer service to product management to his passion for delivering exceptional value to clients, Allen shared with us his insights into the art and science of product management. Read on to learn about Allen’s journey and his principles to successfully deliver on customer engagements.

Management 98

Management Collaborations Design Software 98

IBM Services

DECEMBER 19, 2023

Rapidly deploying applications to cloud requires not just development acceleration with continuous integration, deployment and testing (CI/CD/CT), It also requires supply chain lifecycle acceleration, which involves multiple other groups such as governance risk and compliance (GRC), change management, operations, resiliency and reliability.

Engineering 72

Engineering Co-Sourcing Software Automation 72

IBM Services

JANUARY 26, 2024

However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. Telecommunications industry, a cornerstone of global connectivity, has been going through a technological renaissance for some time, driven by innovations such as 5G, IoT, cloud computing and AI.

Automation 106

Automation Engineering Design Order Management 106

IBM Services

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Customer needs changed. Customer retention is difficult to keep high.

E-Commerce 103

E-Commerce Retail Manufacturing Analytics 103

IBM Services

DECEMBER 19, 2023

As enterprises embrace cloud native and everything as code, the journey from code to production has become a critical aspect of delivering value to customers. Stage 3: Self-service and cross-functional integration Enterprises have many organizations that want to see that cloud applications follow their guidance and best practices.

Automation 82

Automation Co-Sourcing Engineering Software 82

Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

IBM Services

DECEMBER 14, 2023

Consequently, these data breaches can rattle customer trust and the confidence of regulators.    When done correctly, cybersecurity can be a strategic initiative that supports product capability, organizational effectiveness and customer relationships. .  million—a 23% difference.

Cybersecurity 92

Cybersecurity Regulations Collaborations Payroll 92

IBM Services

APRIL 25, 2024

We know that understanding clients’ technical issues is paramount for delivering effective support service. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

Inventory Management 72

Inventory Management Automation Engineering Efficiency 72

IBM Business Partners

JUNE 21, 2023

IBM Cloud Event Notifications is a service that can filter and route events received from other IBM Cloud services or custom applications to communication channels like email, SMS, push notifications, webhook, Slack, Microsoft® Teams, ServiceNow, IBM Cloud Code Engine and IBM Cloud Object Storage. instance_guid ).

Engineering 63

Engineering Sourcing Service 63

IBM Services

MAY 9, 2023

Challenges around managing risk and reputation Customers, employees and shareholders expect organizations to use AI responsibly, and government entities are starting to demand it. It is well known that Artificial Intelligence (AI) has progressed, moving past the era of experimentation to become business critical for many organizations.

Government 78

Government Regulations Automation Design 78

Groove Technology

MAY 23, 2023

Groove Technology’s MuleSoft API Design & Development is an excellent solution for businesses that need to integrate their legacy systems with modern applications, cloud services, and devices. This reduces the time and effort required to manage APIs, enabling businesses to focus on delivering value to their customers.

Efficiency 130

Efficiency Design Reduced Costs Managed Services 130

IBM Services

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. It’s also more pressure to retain those customers, whether those interactions happen online or in-store. As customer expectations and habits change, so too must the CX that organizations provide.

Design 94

Design Customer Service Service Marketing 94

IBM Business Partners

JUNE 9, 2023

According to “ The 2022 API Security Trends Report ” by 451 Research and commissioned by Noname Security, this is proving to not be sufficient, and more advanced security is needed to protect APIs across their lifecycle. The solution is designed to do the following: Automatically discover managed and unmanaged APIs.

Collaborations 85

Collaborations Research Sourcing Design 85

Perficient Digital Transformation

JANUARY 10, 2022

Historically, legacy systems kept information siloed, and IT teams had to build custom workarounds to bridge the gaps. Benefits of network transformation include: Self-service functions for development teams. The application lifecycle is made up of various application environments, versions, and deployments. Aging networks.

Automation 115

Automation Sourcing Design Service 115

IBM Business Partners

JUNE 1, 2023

of our managed database service will include support for additional functionality, including things like Role Based Access Control (RBAC) and Index Lifecycle Management (ILM). Please read this announcement carefully as it contains important information regarding pricing and version lifecycle management. deployments.

Management 84

Management Service 84

Everest Group

JANUARY 25, 2024

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation.

Service 78

Service Manufacturing Sourcing Engineering 78

Perficient Digital Transformation

MARCH 7, 2022

In this blog post, we will explore custom application development and its role in application modernization. Custom Development within Application Modernization. Custom application development involves taking a fresh look at your core offerings and processes and designing solutions to transform your business.

Software 99

Software Design Collaborations Managed Services 99

Perficient Digital Transformation

AUGUST 24, 2023

The D2C model, in contrast to wholesale, necessitates heightened product lifecycle management and product master data administration. Establishing an initial conservative inventory availability strategy is prudent, reducing the risk of over-promising and subsequently jeopardizing customer retention.

Inventory Management 98

Inventory Management Manufacturing Sales Call Center 98

IBM Services

JANUARY 16, 2024

Successful companies fuse product development practices with overarching business strategies to ensure sustainable innovations that will resonate efficiently and sustainably with customers—both in existing markets and among new target audiences. Consumers have access to more information than ever to compare products and brands.

Engineering 83

Engineering Manufacturing Collaborations Research 83

Perficient Digital Transformation

JANUARY 25, 2024

About Order Cloud Order Cloud is a robust and flexible e-commerce platform designed to empower businesses in managing their entire order lifecycle. This architectural approach enables businesses to adapt quickly to changing market needs, integrate with third-party services effortlessly, and future-proof their e-commerce infrastructure.

E-Commerce 98

E-Commerce Flexibility Design Marketing 98

IBM Business Partners

AUGUST 3, 2023

Infrastructure as Code offerings from IBM Cloud IBM Cloud offers robust services to support Infrastructure as Code (IaC). IBM Cloud Deployable Architecture: The IBM Cloud deployable architecture provides a comprehensive set of services and components to support various application deployment and management scenarios.

Automation 72

Automation Government Software Collaborations 72

Capgemini

OCTOBER 16, 2023

The Software Product Lifecycle (SPLC) Many enterprises experience a sub-optimal allocation of the R&D budget. The key to resolving this R&D allocation is greater visibility of the software product lifecycle (SPLC). The software product lifecycle is the comprehensive journey of a software product.

Software 52

Software Marketing Research Design 52

Perficient Digital Transformation

NOVEMBER 5, 2021

Delivering great digital experiences for your customers has never been more important. Forrester published the Now Tech: Global Digital Experience Services, Q4 2021 report to help technology, commerce, and marketing leaders understand the landscape of providers and select the best one based on fit.

Service 111

Service Nearshoring Offshoring Design 111

IBM Services

MAY 12, 2023

IBM Consulting™ helped the customer modernize its architecture for a heavily used business-to-business conversational AI app. IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 81

Right-Sizing Managed Services Design Accounting 81

Velocity Global

MAY 25, 2023

DENVER, May 25, 2023 — Velocity Global, the world’s expert on work, today announced new platform updates to improve the customer experience, accelerate the hiring process, and help companies more strategically meet escalating hiring demands and complexities.

Global Hiring 52

Global Hiring Data Entry Human Resources Analytics 52

Blue Ocean

FEBRUARY 14, 2024

When we are talking to organizations in the sales cycle, we will often hear from SaaS companies that the customer success role is too complex, too critical, too deeply embedded in their internal operations to ever be outsourced. But with this new height of significance, is customer success really something you can outsource?

Outsourcing 59

Outsourcing Right-Sizing Customer Service Collaborations 59

IBM Services

JANUARY 25, 2024

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

E-Commerce 74

E-Commerce Retail Right-Sizing Customer Service 74

IBM Services

MARCH 29, 2024

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Some of the steps to building an effective customer retention strategy are: 1.

Customer Service 65

Customer Service Customer Support Marketing Service 65

3Pillar Global

DECEMBER 4, 2023

Which means, as an information services business, if you’re looking for the best and fastest way to gain a competitive edge, you need to invest in game-changing AI. Here are three use cases specific to information services to illustrate what we mean: Transformational impact on product design. Game-changing AI focuses on creativity.

Service 98

Service Engineering Efficiency Design 98

IBM Business Partners

JULY 10, 2023

Customer experience, on the other hand, includes every interaction and touchpoint between a customer and a company. This experience includes everything from in-store and online interactions to seeking assistance from employees throughout the buying or customer-service journey.

Automation 58

Automation Jobbing Human Resources Research 58

Perficient Digital Transformation

JANUARY 16, 2024

After graduation, I was offered a full-time role where I helped our customers build and launch Magento 1.0 During that time, we had to make sure that the Magento platform was secure and HIPAA / PHI compliant for our customers’ customers. Then the products ship directly to the customer’s home. Who is this guy?!

Healthcare 52

Healthcare Collaborations Marketing Service 52

Perficient Digital Transformation

SEPTEMBER 26, 2023

Transform Service Experience Customers want to be served where they are, and manufacturers want to create customers for life. Let us help you move your business forward using your data to modernize your commercial operations and transform the service experience for your customers. Interested in More Dreamforce Content?

Manufacturing 59

Manufacturing Healthcare Call Center Flexibility 59

Perficient Digital Transformation

MARCH 1, 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. How a Strong Oracle Apps Implementation Services Provider Can Help. Be technology partners and innovation partners…[and].

Service 119

Service Manufacturing Healthcare Analytics 119

IBM Services

MARCH 27, 2024

In simpler terms, these emissions arise from external sources, such as emissions associated with suppliers and customers and are beyond the company’s core operations. Converting this financial data into GHG emissions inventory requires information on the GHG emissions impact of the product or service purchased.

Accounting 81

Accounting Sourcing Supply Chain Management Efficiency 81

Capgemini

MARCH 27, 2023

Deliver a seamless sales experience across the lead-to-order lifecycle Deepak Bhootra 28 Mar 2023 Facebook Twitter Linkedin Frictionless, digitally augmented, data-driven sales operations drive operational excellence, increased value and competitive advantage across your business. These responsibilities are beset by all kinds of challenges.

Sales 52

Sales Design Analytics Efficiency 52