Automation Anywhere

AUGUST 17, 2022

Healthcare providers face increasing pressure to manage revenue, optimize utilization, and reduce costs. Providers, as well as payers, must be able to better manage their business and clinical processes to meet their customer’s needs. The middle office represents the clinical activity in the revenue cycle.

Healthcare 69

Healthcare Reduced Costs Insurance Administrative 69

Everest Group

APRIL 4, 2023

Revenue Cycle Management LEARN MORE ABOUT OUR PRICING SERVICES

Management 52

Management Marketing Service Insurance 52

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. The customer expects fast responses and solutions.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Everest Group

JULY 5, 2022

Top Revenue Cycle Management RCM Operations Services. DOWNLOAD THE FULL REPORT: Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022. Increased Deal Activity in Revenue Cycle Management (RCM): What is the Winning Formula? Our Thinking. Learn More. Learn More.

Management 52

Management Healthcare Streamline Operations Analytics 52

Everest Group

MAY 10, 2022

Health systems are increasingly seeking competitive proposals post-pandemic to outsource Revenue Cycle Management (RCM) and get the best prices and innovation in contracts. Why has outsourcing gained traction in the Revenue Cycle Management (RCM) market? Why do healthcare providers prefer RFPs?

Management 52

Management Healthcare Cybersecurity Right-Sizing 52

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. The pandemic has delayed elective procedures and needed medical care, as well as caused job losses.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

The Hackett Group

FEBRUARY 16, 2024

Data analytics and reporting topped the list of planned improvement initiatives for 2024, followed by talent management. Other critical development areas include category management, sustainable procurement, third-party risk management and supplier relationship management. NASDAQ: HCKT).

Advisory 59

Advisory Research Analytics Risk Management 59

Blue Ocean

FEBRUARY 14, 2024

When we are talking to organizations in the sales cycle, we will often hear from SaaS companies that the customer success role is too complex, too critical, too deeply embedded in their internal operations to ever be outsourced. The goal is revenue protection and growth. We are here today to say, with respect, they’re wrong.

Outsourcing 59

Outsourcing Right-Sizing Customer Service Collaborations 59

Magellan Solutions

FEBRUARY 14, 2024

Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times. Additionally, some centers offer real-time translation services. Improved efficiency – Calls are handled rapidly by specialized agents solely dedicated to call management.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Offshore India Data Entry

JANUARY 22, 2024

By leveraging external offshore bpo service providers to handle key business functions like accounting, HR, and IT as well as data entry and data processing , organizations can reduce costs, free up internal resources, accelerate growth, and drive innovation. You can purchase only the specific services needed at any point in time.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

Everest Group

SEPTEMBER 6, 2023

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals.

Management 64

Management Service Outsourcing Marketing 64

IBM Services

SEPTEMBER 13, 2023

Using IBM Cloud to transform global payments rails The need for continuously available payment processing requires a rethinking of end-of-day cycles and introduces the need for stand-in processing for the times when host applications are down for end-of-day cycles or unavailable due to system outages or maintenance.

Banking 79

Banking Regulations Marketing Service 79

3Pillar Global

SEPTEMBER 21, 2023

Without question, trial-and-error iteration is the spine of successful digital product design in financial services today. Digital design teams that use this adaptive, user-centric method can create digital products that resonate with users and push innovation, all while enhancing customer satisfaction and revenue growth.

Design 91

Design Flexibility Banking Service 91

Everest Group

SEPTEMBER 27, 2023

As enterprises aim to tap into the advantages of hiring talent globally, managing and paying employees compliantly across multiple countries can become a formidable challenge. Therefore, one of the simplest ways for enterprises to swiftly enter a new market is to utilize an Employer of Record (EOR) service.

Human Resources 59

Human Resources Payroll Sourcing Retail 59

inDinero

OCTOBER 31, 2023

If your nonprofit needs assistance putting together a financial statement or simply managing funds, indinero’s accounting services team is here to help. Without surplus revenue, a nonprofit can’t grow or scale its mission. We’ve also provided an example nonprofit statement of financial position to guide you.

Accounting 105

Accounting Finance Administrative Marketing 105

Capgemini

APRIL 17, 2023

The metrics that matter Vinay Patel 20 April 2023 Facebook Twitter Linkedin How banks are using data to monitor and manage their customer experience performance It’s 2023, and banks are still being asked to go in two directions at once. There’s a term for this process: customer service performance management.

Banking 52

Banking Analytics Customer Service Collaborations 52

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. DOWNLOAD THE FULL Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. Our Thinking. Learn More. Learn More. Learn More.

Healthcare 52

Healthcare Service Right-Sizing Regulations 52

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. DOWNLOAD THE FULL Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. Our Thinking. Learn More. Learn More. Learn More.

Healthcare 52

Healthcare Service Right-Sizing Regulations 52

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. What is API Management?

Management 130

Management Design Streamline Operations Flexibility 130

IBM Services

APRIL 25, 2024

It should not be confused with business process management (BPM) , a more incremental approach to optimizing processes, or business process improvement (BPI), a broader term that encompasses any systematic effort to improve current processes. BPR involves business process redesign that challenges norms and methods within an organization.

Supply Chain Management 47

Supply Chain Management Finance Human Resources Robotics Process Automation 47

Groove Technology

JANUARY 16, 2023

Organizations have seen a major transformation in how they manage their operations over the last several years. This helps create smoother user experiences, create stronger connections with partners, make faster decisions, improve product agility/performance, reduce complexity and ultimately – increase revenue.

Software 130

Software Efficiency Sourcing Analytics 130

The Hackett Group

DECEMBER 10, 2021

Some have even spun off data and analytics as a business services function, headed by a chief data officer. The following are principal areas of benefit in multiple domains: Service/operations management: Real-time data reporting and intelligence are must-haves for agile operations and smart automation of operating processes.

Analytics 98

Analytics Government Automation Efficiency 98

IBM Services

APRIL 4, 2024

Lots of innovation is happening, with new technologies emerging in areas such as data and AI, payments, cybersecurity and risk management, to name a few. A third-party risk management review, where the ISV needs to describe how it is complying to required controls. Most of these new technologies are born-in-cloud.

Service 59

Service Banking Cybersecurity Regulations 59

The Hackett Group

FEBRUARY 15, 2024

The C2C Receivables Creation Digital World Class Matrix research focused on the processes of credit management, order management, and customer billing/electronic invoice presentment and payment processes (EIPP). In order management, two companies were awarded the designation of Digital World Class: Esker and Manhattan Associates.

Research 59

Research Software Order Management Advisory 59

Everest Group

NOVEMBER 23, 2023

This muted atmosphere has slowed AWS’ revenue growth in recent quarters, reflecting the broader enterprise cloud adoption slowdown. billion in revenue, up 12% year-on-year, but the growth rate was below the company’s typical historical increases in the mid-20 to low-30% range. Let’s explore how AWS is managing this.

Analytics 59

Analytics Government Research Regulations 59

Magellan Solutions

JULY 19, 2021

Healthcare services outsourced are: provider services. payer services. pharmaceutical services. Due to this, the demand for healthcare telephony services is at an all-time high. Services offered of medical call center consulting centers. Patient services. Customer Service. Claims Management.

Call Center 52

Call Center Healthcare Data Entry MicroSourcing 52

Everest Group

AUGUST 1, 2023

Clinical and Care Management Operations – Services PEAK Matrix® Assessment Value-based care models have gained significant traction in the market with growing costs of healthcare services and a pronounced gap in the care quality provided under traditional fee-for-service models.

Management 52

Management Healthcare Service Reduced Costs 52

Planergy Software

JULY 18, 2023

How better management in AP can give you better flexibility for cash flow management. A company’s working capital can keep things running smoothly during periods of slower revenue generation. Small businesses need proper working capital management to finance day-to-day operations.

Finance 52

Finance Insurance Accounting Inventory Management 52

Everest Group

NOVEMBER 23, 2023

Enterprises, for justifiable reasons, are scrutinizing every dollar allocated to the cloud and c ost optimization is le a d ing conversation s across the board. This muted atmosphere has slowed AWS’ revenue growth in recent quarters , reflecting the broader enterprise cloud adoption slowdown.

Analytics 52

Analytics Government Research Regulations 52

Capgemini

OCTOBER 16, 2023

While existing and legacy products generate significant revenue for enterprises, their maintenance consumes considerable resources, depleting R&D budgets and limiting opportunities to create new and modernized products that can lead to long-term growth. Enterprises want to maximize the value of their software product portfolio.

Software 52

Software Marketing Research Design 52

The Hackett Group

NOVEMBER 2, 2023

companies saw their ability to extend payments to suppliers, collect from customers and manage inventory degrade in the first half of 2023, according to new working capital research from The Hackett Group , Inc. Overall cash conversion cycle, which aggregates DIO, DPO and DSO performance, deteriorated by 15.4% (from 31.2 NASDAQ: HCKT).

Pharmaceuticals 59

Pharmaceuticals Advisory Research Sales 59

Perficient Digital Transformation

MARCH 6, 2024

Machine learning can be applied to FP&A tasks such as revenue forecasting, expense planning, cash flow analysis, and scenario modeling. However, the adoption of AI in finance is still relatively low, compared to other functions such as marketing, sales, and customer service. Why Artificial Intelligence for FP&A?

Finance 52

Finance Retail Sourcing Efficiency 52

Magellan Solutions

AUGUST 6, 2021

In order to grow and thrive, every business has to consider managing costs as well as outputs. To shorten the billing cycle and capture every possible dollar, healthcare organizations turn to our revenue cycle management (RCM) for help. . Customer care (service/support). Compliance management.

Healthcare 52

Healthcare BPO Outsourcing Cybersecurity 52

Everest Group

MAY 11, 2023

Read on to learn about the healthcare provider trends coming and how service partners can help hospitals and health systems overcome the challenges in an economic downturn. If unemployment leads to a shift from privately-insured plans to Medicaid, hospitals could lose revenue. Reach out to learn more on this topic or ask questions.

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

CDS

JANUARY 31, 2023

31, 2023 – CDS , the leading provider of multi-vendor services (MVS) for data centers worldwide, today announced record YoY growth, with a 15% increase in revenue, compared to 2021. Company achieved record growth with 619 new customers, expands executive team EATONTOWN, NJ.,

Service 52

Service Finance Engineering Customer Support 52

Zinnov

SEPTEMBER 15, 2023

These companies often develop new products faster and earlier in their journey, capturing additional revenue from the same customer base. Both companies introduced tens of different products early in their growth trajectory, boosting expansion revenues. The two Indian SaaS pioneers, Zoho and Freshworks, exemplify this approach.

Sales 52

Sales Marketing Efficiency Administrative 52

Capgemini

SEPTEMBER 13, 2022

Product managers are critical to leading the pivot to sustainable products. That’s arguably the greatest quote to sum up where we, as business leaders and innovators, are in the fight to create sustainable products and services. There are a number of resources available to product managers, including: Do Better. Meet the author.

Design 52

Design Engineering Research Sourcing 52