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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

Everest Group

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Read our next blog in this series to learn how to navigate quantum computing security concerns. Get in touch to discuss further.

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Six Common Challenges Customer Experience (CX) Leaders Face | Blog

Everest Group

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. They realize data will help them identify ways to improve the experience and lower contact volumes, ultimately improving customer satisfaction and reducing cost.

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Economic Oasis: Revenue Cycle Management Thriving Through Turbulent Times | Blog

Everest Group

These issues have reduced margins and escalated providers’ workloads. Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8%

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Generative AI in Retail and CPG: Revolutionizing Operations and Customer Experience | Blog

Everest Group

Explore GAI’s exciting future in this blog. By combining GAI with advanced analytics, businesses can gain valuable insights into demand forecasting, inventory management, and logistics optimization, resulting in streamlined operations and reduced costs. Contact us to speak to an analyst on this topic.

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History of BPO: Past, Present and The Future

Offshore India Data Entry

In this blog post, our BPO experts at Offshore India Data Entry will explore the history of BPO, its current state, and future directions, discussing its advantages, disadvantages and challenges. This diversification has enabled companies to streamline operations, reduce costs, and improve efficiency. from 2020 to 2028.

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Transformation Imperatives for Wholesalers and MGAs in Insurance: Exploring Opportunities to Unlock the Next Growth Phase | Blog

Everest Group

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

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How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

Designed to provide a broad range of shared services, GBS organizations can help enterprises streamline operations and resources, reduce costs, and reach needed talent, all while driving innovation. Learn about the three key themes to deploy near- and medium-term strategic and operational levers to optimize cost for the enterprise.