IBM Services

APRIL 25, 2024

This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues. Commerce is a complex journey in which the moment of truth—conversion—takes place. But the paradigm has shifted.

Retail 100

Retail Sales Sourcing Marketing 100

IBM Services

FEBRUARY 16, 2024

In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. So what are the key differences in customer service vs. customer experience?

Customer Service 106

Customer Service Service Customer Support Sales 106

IBM Services

FEBRUARY 15, 2024

You’re headed to your favorite drive-thru to grab fries and a cheeseburger. The stereo is blasting in the car behind you and the customer in the next lane is trying to order at the same time as you. It greets customers and asks what they’d like to order. What could possibly go wrong? It’s windy.

Banking 101

Banking Automation Engineering Sales 101

IBM Services

FEBRUARY 19, 2024

The pandemic and its aftermath highlighted the importance of having a robust supply chain strategy , with many companies facing disruptions due to shortages in raw materials and fluctuations in customer demand. Here’s how companies are using different strategies to address supply chain management and meet their business goals.

Supply Chain Management 92

Supply Chain Management Management Inventory Management Analytics 92

IBM Services

NOVEMBER 3, 2023

Customers are moving quickly, and it is becoming difficult to keep up with their dynamic demands. It allows your business to ingest continuous data streams as they happen and bring them to the forefront for analysis, enabling you to keep up with constant changes. Stream processing is at the core of real-time data.

Sourcing 80

Sourcing E-Commerce Automation Analytics 80

Redial

JUNE 21, 2023

We all know about customer experience, and we might also know what to consider for an employee journey or life cycle. But when we design an experience, it demands to think in the needs and satisfaction of the person living it. But when we design an experience, it demands to think in the needs and satisfaction of the person living it.

Jobbing 100

Jobbing Flexibility Collaborations Accounting 100

Groove Technology

SEPTEMBER 21, 2021

Born in 2016, with the desire to help connect customers with highly skilled technical talents, Groove Technology exists to help businesses cope with challenges and embrace opportunities with a scalable, adaptable systems approach. We understand that your business, project and demands are unique. How Offshore Software Development Works?

Offshoring 246

Offshoring Software Service E-Commerce 246

IBM Services

MARCH 20, 2024

Each year we see the challenges that enterprises face become more complex as they strive to keep up with the latest technologies, such as generative AI, and increasing customer expectations. This includes cyber incidents, technology failures, natural disasters and more. Similarly, in the U.S.

Cybersecurity 86

Cybersecurity Regulations Banking Risk Management 86

SEBPO

JANUARY 26, 2023

When SEBPO was founded in 2006, the goal was to foster a culture of collaboration, growth, employee focus, and success over the last two decades. What are the biggest lessons learned from working with one another? It was the opportunity to be where I am today. From there, you have to pave your own way. It works very well.

Jobbing 98

Jobbing Collaborations Service 98

IBM Services

SEPTEMBER 6, 2023

From customized content creation to task automation and data analysis, AI has seemingly endless applications when it comes to marketing, but also some potential risks. Here are some key definitions, benefits, use cases and finally a step-by-step guide for integrating AI into your next marketing campaign. What is AI marketing?

Marketing 91

Marketing E-Commerce Out-Tasking Automation 91

Groove Technology

NOVEMBER 11, 2022

When using mobile app development services, the most frequent challenge faced by enterprises is whether to use an API-first or design-first strategy. Let’s compare the design-first method versus the API-first approach in-depth to determine the best strategy for developing mobile applications for your company.

Design 130

Design Software Marketing Automation 130

Hyland

DECEMBER 5, 2022

Since 1999 John Phelan has held multiple roles at Hyland, including several leadership positions where he guided the team through significant growth and acquisitions. Customer feedback can come in many forms, and translating that feedback into strategic software product design improvements can be a tricky task. John Phelan$.

Healthcare 98

Healthcare Engineering Insurance Software 98

IBM Services

DECEMBER 18, 2023

This is why IBM® NS1 Connect ® pays so much attention to the customer migration process. We pride ourselves on our DNS expertise and our hands-on approach to customer service. We also use the onboarding process to optimize your authoritative DNS, so you hit the ground running.

Reduced Costs 83

Reduced Costs Automation Analytics Jobbing 83

Perficient Digital Transformation

OCTOBER 19, 2023

In this blog, we will learn below points: Modify existing Spire widget styles: CSS rules. Implementing Custom widget extensions In this blog post, we will explore the process of modifying existing Spire widget styles in Spire, a popular content management system. The name does not matter.

Management 52

Management Software 52

IBM Services

MAY 9, 2023

Over the past decade, deep learning arose from a seismic collision of data availability and sheer compute power, enabling a host of impressive AI capabilities. In a testament to how fast the field is moving, some tools are just weeks old, and we are adding new ones as I write. We stand on the frontier of an AI revolution.

Out-Tasking 137

Out-Tasking Research Sourcing Automation 137

Perficient Digital Transformation

FEBRUARY 14, 2024

But there’s one more type of training your healthcare content strategists and marketers need that you’re (probably) not doing: healthcare writing training. Let’s walk through some of the many ways your team will benefit from this kind of training. I’ve written before about how hard it can be to write for healthcare consumers.

Healthcare 52

Healthcare Engineering Marketing Management 52

Immedus

AUGUST 24, 2021

A founding principle of the Immedis Platform is to reimagine how global payroll is managed, executed, and delivered by introducing automation across a significant percentage of the payroll inputs, validating this data as it is entered pre-processing, and then automating the downstream delivery. More about that in a moment.

Payroll 130

Payroll Marketing Automation Analytics 130

Perficient Digital Transformation

MARCH 5, 2024

In this blog, we will delve into the world of Salesforce Blockchain, exploring its applications, use cases, and implementation strategies that are shaping the future of business in 2024. When you update one record, you have to change the special code that was made when the record was created. What is Blockchain?

Supply Chain Management 59

Supply Chain Management Retail Healthcare Collaborations 59

SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! We understand the advantages, challenges, and realities that come with starting your outsourcing journey. We understand the advantages, challenges, and realities that come with starting your outsourcing journey. Not just another team where we’re offloading tasks we don’t have time to handle.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Efficiency 52

IBM Services

OCTOBER 13, 2023

When you feel like you understand the changes, you might wake up the next morning to encounter something drastically different. Changes in customer needs and customer demand are happening as you read this, but lack of visible data might prevent you from realizing these changes in time to act on them.

Marketing 80

Marketing Supply Chain Management E-Commerce Automation 80

Globalization Partners

NOVEMBER 24, 2021

Did you know that your team members who work at home are not working remotely? In a world where companies had to quickly transition to work outside of the office, understanding remote work environments can present a challenge if want to set a clear remote work policy. What is the difference between remote work and work from home?

Finance 137

Finance Out-Tasking Management Analytics 137

IBM Business Partners

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. Before addressing these questions, we’ll start with the basics.

E-Commerce 69

E-Commerce Robotics Process Automation Right-Sizing Design 69

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML). It encompasses risk management and regulatory compliance and guides how AI is managed within an organization.

Government 83

Government Management Risk Management Risk Management 83

Perficient Digital Transformation

NOVEMBER 30, 2023

These systems are designed to provide timely notifications to caregivers, educators, or even the individuals themselves when a seizure is detected. Customizable Alerts Users can often customize the alert settings based on their preferences and needs. This allows them to provide timely assistance and support.

Healthcare 52

Healthcare Design Efficiency Software 52

IBM Services

APRIL 4, 2023

But the reason I believe this solution is so important is not because of what it does, but how it does it. But the reason I believe this solution is so important is not because of what it does, but how it does it. For years IBM has been using cutting-edge AI to improve the digital experiences found in the Masters app.

Out-Tasking 93

Out-Tasking Sourcing Banking Design 93

3Pillar Global

MAY 18, 2023

While companies claimed the “secret sauce” to winning over customers depended solely on the quality of their service or product offerings in the past, this no longer holds true. Now, a far more important success factor has emerged—delivering the best possible customer experience. One example of this is the banking industry.

Banking 98

Banking Automation Out-Tasking Marketing 98

Hyland

JUNE 16, 2022

How should we measure cybersecurity program success? The question to ask isn’t just, “How do we prevent an attack?” but rather, “How do we weather one?”. > Learn more | Ransomware 101. > Learn more | Ransomware 101. Learn from the past for success in the future.

Cybersecurity 98

Cybersecurity Management Healthcare Collaborations 98

Globalization Partners

DECEMBER 14, 2021

Solstice, Mawlid, Las Posadas, Hanukkah, Bodhi Day — how many of these cultural holidays do you and your management team recognize? More importantly, is your company aware of which holidays your international remote teams commemorate in December? Emphasize the value of cultural competency among your teams.

Management 98

Management 98

IBM Business Partners

JULY 26, 2023

As AskHR continues to learn and expand its capabilities, human employees can look to save time on tasks and focus on more important work. As AskHR continues to learn and expand its capabilities, human employees can look to save time on tasks and focus on more important work.

Human Resources 73

Human Resources Automation Jobbing Efficiency 73

Perficient Digital Transformation

OCTOBER 12, 2023

When paving your career path, it’s important to find something you love that doesn’t feel like work. Beyond his success and devotion in leading the automotive practice, he’s driven by learning something new within every interaction while epitomizing his “one team, one mission” mindset. Describe your current role.

Research 52

Research Sales Jobbing Manufacturing 52

Perficient Digital Transformation

NOVEMBER 22, 2023

This blog will explore the benefits of Relative Locators, giving examples from the real world and showing code to help automation experts learn how to use this powerful tool. Selenium 4 has a new feature called Relative Locators. This helps the scripts stay reliable even if the structure of the site changes.

Automation 52

Automation Flexibility Management 52

3Pillar Global

OCTOBER 5, 2023

While AI awareness is reaching new peaks in the consumer space, those working in advertising technology have long been aware of the potential and power of AI and machine learning. Developments in AI and machine learning are bringing on a new era of ad tech, and it’s important that companies understand how to take advantage.

Engineering 52

Engineering Marketing Sales Research 52

Planergy Software

JANUARY 19, 2024

Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. How to gain visibility and control of your indirect spend. How to report and analyze indirect spend to identify savings opportunities.

Risk Management 52

Risk Management Risk Management Supply Chain Management Sourcing 52

Perficient Digital Transformation

DECEMBER 28, 2023

Watch the video to learn how we’re accelerating growth for our clients, partners, and colleagues around the world. How do we do this in a manner that makes sense to the organizations that we are serving? How do we do this in a manner that makes sense to the organizations that we are serving? Being named a U.S.

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

Hyland

JUNE 13, 2022

Where does RPA fit in the organization? It’s tempting, when considering use cases for a new investment, to zoom out and look at everything the solution could possibly handle — “Imagine the ROI!” When you’re looking to maximize ROI from digital transformation and begin automating quickly, RPA is a great place to start.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

Perficient Digital Transformation

OCTOBER 12, 2022

Sitecore’s biggest annual event is back and ready to bring together thousands of marketers, developers, Sitecore customer brands, solution experts, and partners from around the world for this multi-day conference. Here are some must-attend sessions you don’t want to skip when planning your Symposium schedule.

Flexibility 69

Flexibility Research Marketing Design 69

IBM Business Partners

JUNE 26, 2023

By infusing artificial intelligence (AI) into IT operations , you can leverage the considerable power of natural language processing and machine learning models to automate and streamline operational workflows. But where to start? Plus, we have practical next steps to guide your AIOps journey. The benefits of AIOps are many.

Automation 61

Automation Finance Software Streamline Operations 61