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10 Ways To Improve Customer Service In Higher Education

31 West

Many institutions focus on bureaucracy in customer service. Higher education institutions can improve services by understanding who their customer is. They need to hire the right personnel and invest in modern technologies. Institutions should offer training to improve their customer service teams.

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. This architecture streamlines application management and the release of new functionality.

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How IBM helps clients accelerate app modernization and control costs

IBM Services

This collaboration enhanced their confidence to navigate app modernization across various applications and landing zones for both hybrid cloud and platform-native modernization. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

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The future of application delivery starts with modernization

IBM Services

The reality is that application landscapes are complex, and they challenge enterprises to maintain and modernize existing infrastructure, while delivering new cloud-native features. Executives know they must modernize. But it’s clear that CIOs who prioritize modernization capture greater returns from business transformation.

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Modernizing mainframe applications with a boost from generative AI

IBM Services

Look behind the scenes of any slick mobile application or commercial interface, and deep beneath the integration and service layers of any major enterprise’s application architecture, you will likely find mainframes running the show. For them, the work may not seem as sexy as mobile app design or as agile as cloud native development.

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Application modernization overview

IBM Services

Application modernization is the process of updating legacy applications leveraging modern technologies, enhancing performance and making it adaptable to evolving business speeds by infusing cloud native principles like DevOps, Infrastructure-as-code (IAC) and so on.

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An introduction to Wazi as a Service

IBM Services

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. However, many organizations face significant challenges when it comes to integrating their core systems, including Mainframe applications, with modern technologies.

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