TTEC

APRIL 20, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Customer Experience Strategy Body: Retail is an industry in constant evolution. Key takeaways: Retail brands are struggling to balance experience versus cost and efficiency versus issue resolution. Transcript. Jon Stough : Hello.

Retail 52

Retail Call Center Efficiency Reduced Costs 52

IBM Services

OCTOBER 1, 2021

Retail apparel performance overview . In the apparel industry average price growth has been a relatively low -2.9%, but during the pandemic, year-over-year growth dropped to -12%. What does it take for retailers to win in these fast-changing and challenging global conditions? Highlights of our talk follow.

Retail 40

Retail E-Commerce Sales Management 40

Everest Group

MARCH 11, 2024

Contents: This report features detailed assessments, including strengths and limitations, of 23 providers that focus on IT transformation services in the CPG industry. Contents: This report features detailed assessments, including strengths and limitations, of 23 providers that focus on IT transformation services in the CPG industry.

Service 59

Service Retail Manufacturing Banking 59

Perficient Digital Transformation

JANUARY 2, 2024

Our Envision Framework is an approach that helps businesses seamlessly and successfully transition from strategy to execution. Coach Finch watches many hours of film and utilizes data and analytics to make well-informed decisions on how to leverage his team’s strengths to gain advantages.

Research 104

Research Marketing Out-Tasking Retail 104

Premier BPO

SEPTEMBER 8, 2023

SOCAP Fall 2023: What to Expect This Symposium SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Perficient Digital Transformation

APRIL 20, 2022

Recently, in honor of International Women’s Month, Perficient hosted a roundtable “Mastering Manufacturing with Experts”, with female manufacturing experts to discuss top trends in the manufacturing industry. Key trends in manufacturing that are accelerating the need for digital transformation are: Developing commerce excellence.

Manufacturing 117

Manufacturing Retail Marketing Management 117

IBM Services

JANUARY 30, 2024

Now we’ll look at how to get the most out of a modern data center. Sometimes, we can look to others who have gone before us for inspiration and examples to help shape our vision for success. For inspiration, look across industries to uncover examples of data center success.

E-Commerce 79

E-Commerce Analytics Manufacturing Streamline Operations 79

IBM Services

OCTOBER 30, 2023

In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage.

Analytics 85

Analytics Retail Insurance Streamline Operations 85

Perficient Digital Transformation

MAY 15, 2023

Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item. For the retail industry, this technological advancement has ironically used digital transformation to improve the physical store experience.

Retail 64

Retail Order Management Sales Accounting 64

Automation Anywhere

APRIL 13, 2022

During the three-day event, attendees heard from Automation Anywhere and industry leaders about the market opportunity, state of digital transformation and automation, as well as what’s coming with our award-winning partner program. Where is Automation Anywhere heading for the market and our partners? Automate it.

Automation 98

Automation Global Alliances Sales Retail 98

Perficient Digital Transformation

JULY 5, 2022

Meet our Guest. Novella Green is the Global Retail Category Development Officer at Spotify where he leads the retail vertical that supports efforts with key strategic partners in this industry sector. She works with clients to devise digital experience strategies and how to translate strategies to tactics.

Retail 52

Retail Collaborations Research Marketing 52

Groove Technology

DECEMBER 14, 2022

Tech industry executives are being inspired to develop mobile apps by the fast rising acceptance rate of digitally first enterprise mobility solutions. By looking at the most recent developments influencing the mobile scene and popular programming languages, you can obtain useful insight into the development of mobile apps from this article.

Retail 130

Retail Design Marketing Banking 130

Perficient Digital Transformation

DECEMBER 22, 2021

Futurists promised that our refrigerators would re-order groceries via scanning and auto-replacement, but most of us talk to a machine to order products, validate the weather, or check sports scores. But within industrial manufacturing, the maintenance of heavy machinery and equipment, and the automotive industry, it’s reversed.

Retail 116

Retail Manufacturing Software Design 116

IBM Services

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences.

Healthcare 104

Healthcare Customer Service Analytics E-Commerce 104

Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. TSPs bring external expertise, scalability, and varied industry insights, while GCCs focus on internal capability development, strategic objectives, and managing risk.

Service 64

Service Collaborations Advisory Resource Optimizing 64

IBM Services

NOVEMBER 8, 2023

The supply chain plays a pivotal role in delivering goods and services to both businesses and consumers, serving as the connective thread between industries, nations, communities and all components of the value chain. Our dependence on supply chains is most pronounced in ensuring food supply.

Inventory Management 114

Inventory Management Collaborations Right-Sizing Regulations 114

IBM Services

MAY 16, 2023

For big brands across all industries, today’s marketing campaigns are customized for specific audiences. IBM’s cross-functional team of experts helps companies transform their marketing organizations by taking on marketing functions. What’s more, the number of offshore full-time equivalent employees (FTE) jumped 115%.

Marketing 74

Marketing Management Service Offshoring 74

Zinnov

OCTOBER 13, 2023

This question resonates in today’s AI-driven landscape, where the quiet integration of AI into our lives has made its presence almost imperceptible. The AI industry itself resembles the Matrix—a vast and complex digital world with limitless potential. “ Have you ever had the feeling that you’re not in control?

Retail 52

Retail Healthcare Collaborations Supply Chain Management 52

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The sessions are filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Perficient Digital Transformation

JULY 15, 2022

Data analytics is not about tools, rather, it is about your ability to spot patterns in data and transform raw data into actionable insights. It is easier to interconnect information and insights in the form of graphics than text or numbers. To gain intricate insights like above, we use data visualization.

Retail 64

Retail Analytics Banking Sales 64

Perficient Digital Transformation

AUGUST 3, 2022

Cloud platforms are increasingly a top priority for accelerated digital transformation. Speed is the key factor in digital transformation and cloud is one pathway to get there faster. Can you describe these pillars and how they contribute to modernization? Can you describe these pillars and how they contribute to modernization?

Flexibility 69

Flexibility Retail Healthcare Analytics 69

Automation Anywhere

JUNE 1, 2022

Since the term “Internet of Things” was coined in 1999, there’s been a lot of noise around it and its impact on our personal and business lives. All this can be attributed to drivers of development, such as the rise of ubiquitous computing, extensive use of the internet protocol (IP), continued advancement of data analytics, and more.

Automation 145

Automation Manufacturing Retail Efficiency 145

IBM Services

APRIL 4, 2022

How are you thinking about growth? Think about a customer returning an online purchase to a physical retail store or an in-store retail associate ordering an out-of-stock item for a customer. Our strategic approach moves digital commerce to a level of intelligence to change the bottom line of the enterprise.

E-Commerce 72

E-Commerce Retail Right-Sizing Advisory 72

Perficient Digital Transformation

FEBRUARY 3, 2023

This dealer was focused on transforming his dealership for electric vehicles and on consumer preferences that are changing the very nature of what an automotive dealership needs to deliver for consumers. I love this because it demonstrates how everything needs to work together, and when it does, everyone benefits.

Collaborations 64

Collaborations Retail Marketing Analytics 64

Perficient Digital Transformation

JUNE 19, 2023

Generative artificial intelligence (AI) is on the news daily because it has huge ramifications for companies in all industries, but my eyes are glued to how it will affect automotive. The way I see it, there are two main categories for how generative AI will transform automotive: marketing and manufacturing.

Marketing 52

Marketing Out-Tasking Research Retail 52

Groove Technology

JUNE 15, 2023

In this article, we will explore the world of development outstaffing companies and how they can revolutionize your organization's growth trajectory. In this article, we will explore the world of development outstaffing companies and how they can revolutionize your organization's growth trajectory. Look no further!

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Zinnov

FEBRUARY 10, 2022

by Sid Jatia, General Manager, Global Retail & Consumer Goods, Microsoft; Rajat Kohli, Partner, Zinnov. Over the last 2 years, one of the biggest shifts we saw was in how the B2B model changed, and numerous businesses jumped on the direct-to-consumer (D2C) bandwagon. The Motivations. The Channels.

E-Commerce 75

E-Commerce Retail Sales Operational Costs 75

Zinnov

JUNE 20, 2023

With a staggering 70 Mn+ SMBs contributing 34% to the country’s GDP, they form an essential pillar of our economy. India boasts the second-largest number of SMBs in the world, and the traditional sectors of Retail, Manufacturing, Logistics and more, make up the bulk of these businesses. The best part?

Analytics 52

Analytics Automation Right-Sizing Cybersecurity 52

Infosys Consulting

SEPTEMBER 7, 2021

Now is the time for these to scale up and completely revolutionize industries, experiences, and the global consumer. Whilst many industries have remained true to their core offerings, market makers have made moves to augmenting digital at the heart of what they do. Last decade, we started to see new emerging digital innovations.

Retail 52

Retail Robotics Process Automation Global Management Consulting Collaborations 52

Everest Group

MAY 31, 2023

Learn how the Google Cloud specialization strategy can help enterprises large to small generate greater value from cloud implementation. How have enterprise cloud adoption trends evolved post-pandemic? A shift began when cloud gained popularity as a go-to tool to transform the enterprise landscape.

Flexibility 52

Flexibility Analytics Government Engineering 52

Amzur

SEPTEMBER 9, 2021

Is digital transformation overhyped across industries? . If you observe this closely, there is a steep growing trend of digital transformation for the last 5 years in the USA. . What is a digital transformation and its benefits?”. What is a digital transformation and its benefits?”. Reading Time: 9 minutes.

Robotics Process Automation 94

Robotics Process Automation Right-Sizing Retail Automation 94

Zinnov

AUGUST 30, 2022

Achyuta Ghosh, Senior Director and Head – Insights, NASSCOM; JC Vishwanath, Principal and Head of Growth & Operations, Zinnov; Prerna Buckshee, Manager – Research, GCC, IoT, and Digital Transformation, NASSCOM; Animesh Kumar Jain, Project Lead – Growth & Operations, Zinnov. The USD 35.9 Bn GCC market, growing at 10.8%

Retail 52

Retail Research Engineering Software 52

IBM Services

FEBRUARY 24, 2022

How are you thinking about growth? Think about a customer returning an online purchase to a physical retail store or an in-store retail associate ordering an out-of-stock item for a customer. Our strategic approach moves digital commerce to a level of intelligence to change the bottom line of the enterprise.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

Capgemini

MARCH 10, 2023

Supply chain transformation is needed, not only to withstand these ongoing challenges and stay ahead of the curve but also to become capable of meeting changing consumer demands. Enabling intelligent supply networks Our research indicates that businesses across sectors understand the need to rethink their supply chain.

E-Commerce 52

E-Commerce Manufacturing Research Analytics 52

Perficient Digital Transformation

NOVEMBER 10, 2021

Throughout this past year, leading industry analyst firms have included Perficient in reports spanning a variety of topics and technologies. We believe these reports showcase how Perficient comes to the table with innovative and strategic thinking around the most timely topics. Elevate Health, Digitally.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Capgemini

MARCH 20, 2023

Finance transformation with minimal effort As part of this digital revolution, Capgemini’s AI.Receivables solution – part of our Frictionless Finance offer – integrates with your corporate systems, infusing AI into your cash and collections processes to deliver next-generation, frictionless order-to-cash (O2C).

Finance 52

Finance Pharmaceuticals Analytics Retail 52

Perficient Digital Transformation

JUNE 26, 2023

It sets up the need for personalization, which is becoming table stakes in the automotive industry. Closer Relationships Between OEMs and Consumers OEMs in the past had largely outsourced the consumer relationship to their dealerships, but they are realizing that is not working for them in today’s competitive and consumer-driven environment.

Sales 52

Sales Retail Manufacturing Service 52