Everest Group

NOVEMBER 30, 2022

The normative view of change management is that it is situational, triggered by an event. Change management viewed as critical by 75% of GBS organizations, but only 16% manage change systemically; Everest Group offers practical 12-step guide to help GBS organizations approach, staff, invest in, and manage change. .

Global Business Services 52

Global Business Services Research Management Right-Sizing 52

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 59

Retail Marketing Global Business Services Company Focus 59

Everest Group

OCTOBER 19, 2023

LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023. There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry.

Global Business Services 59

Global Business Services Sourcing Management Service 59

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

ScaleHub

MAY 18, 2022

ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

JUNE 23, 2022

Register Now for the LinkedIn Live event! Head - Global Business Services. Join to learn from and interact in the peer-to-peer discussions on the transformative journeys – including the challenges and rewards – renowned leaders are undertaking in the GBS space. Rohitashwa Aggarwal. Vice President. Everest Group.

Advisory 52

Advisory Global Business Services Research Service 52

Everest Group

MAY 11, 2023

IST Poland has become a powerhouse in Global Business Services (GBS) and a Centre of Excellence for GBS. This is thanks to the competencies in GDPR and software development, accompanied by a healthy pool of STEM talent and multilingual customer service. What questions will the event address? CDT | 1 p.m.

Global Business Services 52

Global Business Services Customer Service Software Marketing 52

Everest Group

MARCH 20, 2023

EVENT External Forces and Influencing Factors for Business Shared Services in Europe | ABSL European Forum 21 March, 2023 11:45 GMT | 7:45 EST Everest Group Partner, Rohitashwa Aggarwal , will moderate an expert panel at the ABSL (The Association of Business Service Leaders) European forum.

Shared Services 59

Shared Services Service Management Global Business Services 59

Everest Group

OCTOBER 28, 2021

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT. This is an invitation-only Everest Group event, exclusively for members. Summary Telecom global business services (GBS) organizations have evolved to incorporate next-gen technology into the organizational infrastructure to enhance their capabilities and improve value-add delivered.

Global Business Services 52

Global Business Services Service 52

Everest Group

OCTOBER 13, 2021

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT. This is an invitation-only Everest Group event, exclusively for members. How BFSI GBS Organizations are Taking a Leadership Role within the Enterprise VMO. October 13, 2021 |. 8 AM CDT | 9 AM EDT | 2 PM BST | 6:30 PM IST.

Strategic Sourcing 52

Strategic Sourcing Insurance Global Business Services Banking 52

Everest Group

DECEMBER 1, 2022

GBS LEADERSHIP EXCHANGE: INVITATION ONLY EVENT. In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. December 1, 2022 |. 8:30 AM EST | 7 PM IST.

Automation 52

Automation Global Business Services Government Collaborations 52

The Hackett Group

NOVEMBER 9, 2021

magine Peak Performance,” a virtual event with more than 850 registered delegates. The event featured more than 60 speakers, including senior executives from ABB, Albemarle Corporation, Aon plc, Bayer, BHP, bp, Boston Scientific, Engie, HP, Johnson & Johnson, The Lubrizol Corporation, and Takeda Pharmaceuticals International GmbH.

Pharmaceuticals 97

Pharmaceuticals Information Technology Global Business Services Finance 97

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 52

Global Business Services Advisory Research Jobbing 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. What questions will the event answer for the participants? linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST. There are opportunities. And there are setbacks. Inflation is pressuring costs.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

Everest Group

MARCH 10, 2022

As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists?

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? In any event, however it manifests itself, 2024 will challenge the model and the professionals who drive its evolution. Prove that collaboration doesn’t have to happen in a conference room?

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

Everest Group

MARCH 8, 2022

Case study experiences and feedback from buyers leveraging services from impact sourcing specialists Who should attend? Chief sustainability officers Chief diversity officers Sourcing and vendor managers Procurement managers Global business services (GBS) / shared services center leaders . Parul Jain.

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler. The ebook provides insights into the current state and landscape of Global Business Services (GBS).

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 52

Management Global Business Services Sourcing Research 52

Everest Group

SEPTEMBER 29, 2023

INVITE ONLY POSITIONING GCCs FOR SUCCESS: DRIVE SUPERIOR VALUE AND ADVANCE BUSINESS IMPACT September 29, 2023 | 10:00 AM IST - 12:30 PM IST Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement.

Global Business Services 69

Global Business Services Accounting Service Management 69

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Everest Group

MAY 8, 2023

Is a delivery network switch a non-event? I’ve been thinking through a challenge that gets almost no airtime but is a fact of life for the majority of maturing GBS organizations—if they always have their fingers on the pulse of the business. It’s a worthwhile goal to aim for a non-event for stakeholders. How do you make it so?

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

AUGUST 25, 2023

Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

The Hackett Group

AUGUST 10, 2021

Podcasts were released for each research piece, and virtual round table events were also held. Services include business transformation, enterprise analytics and global business services. The post The Hackett Group Announces Second Quarter 2021 Results first appeared on The Hackett Group.

Research 52

Research Analytics Sales Finance 52

Everest Group

APRIL 5, 2023

With technology at the core of all business, IT spending is under intense scrutiny, which provokes questions such as: what is the ROI of our investments, are we getting enough value, and how can we make our IT organizations more productive?

Offshoring 52

Offshoring Software Management Service 52

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. One of the key features is user guidance integrated into the central user platform which imperceptibly navigates the user to the right buying channel.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

APRIL 27, 2022

These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management. All these initiatives start with great enthusiasm and promise, but it takes significant time and effort to implement banking process improvement at scale.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

MARCH 31, 2022

These neighboring countries are taking in refugees, providing financial aid, declaring states of emergency, preparing for military confrontation, and most importantly, witnessing a significant drop in employee morale as individuals and families experience anxiety over the recent events.

Risk Management 52

Risk Management Risk Management Nearshoring Cybersecurity 52

IBM Services

AUGUST 16, 2021

Takeda, a global biopharmaceutical company committed to bringing better health and a brighter future ­to people worldwide, strongly believes that it can provide the highest access to medicine for their patients through an employee population reflective of its diverse patient population and the communities it supports. In 2018, Takeda’s U.S.

Collaborations 52

Collaborations Global Business Services Outsourcing Service 52

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that spirit in mind, this issue highlights two AR-focused events that you will find relevant. We held a similar event last year, which proved to be helpful to many. Best wishes to all!

Research 52

Research Sales Cybersecurity Retail 52

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that spirit in mind, this issue highlights two AR-focused events that you will find relevant. We held a similar event last year, which proved to be helpful to many. Best wishes to all!

Research 52

Research Sales Cybersecurity Retail 52

Everest Group

APRIL 7, 2022

GBS Leadership exchange | invitation-Only event. Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage.

Co-Sourcing 52

Co-Sourcing Global Business Services Government Collaborations 52

Everest Group

MARCH 31, 2022

GBS Leadership Exchange | Invitation-Only event. Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. Request more information about this event. " The Talent Wars for GBS: Preparing for the Long Haul. March 31, 2022 |.

Human Resources 52

Human Resources Global Business Services Collaborations Jobbing 52

Everest Group

OCTOBER 20, 2022

GBS Leadership Exchange | Invitation-Only Event. Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Capabilities Powering the Insurance Enterprise of the Future.

Insurance 52

Insurance Global Business Services Collaborations Jobbing 52

Everest Group

MAY 19, 2022

GBS Leadership Exchange: Invitation-only event. Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements.

Retail 52

Retail Government Collaborations Global Business Services 52

Everest Group

NOVEMBER 11, 2021

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT. This is an invitation-only Everest Group event, exclusively for members. Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. What’s Next for Retail & CPG GBS Organizations.

Retail 52

Retail Global Business Services Government Accounting 52