Everest Group

MAY 8, 2023

Is a delivery network switch a non-event? I’ve been thinking through a challenge that gets almost no airtime but is a fact of life for the majority of maturing GBS organizations—if they always have their fingers on the pulse of the business. It’s a worthwhile goal to aim for a non-event for stakeholders. How do you make it so?

Jobbing 52

Jobbing Flexibility Research Management 52

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

AUGUST 25, 2023

Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

The Hackett Group

AUGUST 10, 2021

Podcasts were released for each research piece, and virtual round table events were also held. Services include business transformation, enterprise analytics and global business services. The post The Hackett Group Announces Second Quarter 2021 Results first appeared on The Hackett Group.

Research 52

Research Analytics Sales Finance 52

Automation Anywhere

APRIL 27, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ. From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that spirit in mind, this issue highlights two AR-focused events that you will find relevant. We held a similar event last year, which proved to be helpful to many. Best wishes to all!

Research 52

Research Sales Cybersecurity Retail 52

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that spirit in mind, this issue highlights two AR-focused events that you will find relevant. We held a similar event last year, which proved to be helpful to many. Best wishes to all!

Research 52

Research Sales Cybersecurity Retail 52

Everest Group

OCTOBER 20, 2022

GBS Leadership Exchange | Invitation-Only Event. Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. Oct 20, 2022 |. 8:30 AM EDT | 6 PM IST.

Insurance 52

Insurance Global Business Services Collaborations Jobbing 52