Everest Group

NOVEMBER 30, 2022

The normative view of change management is that it is situational, triggered by an event. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service and technology providers, and investors.

Global Business Services 52

Global Business Services Research Management Right-Sizing 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

ScaleHub

MAY 18, 2022

ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like? LIVE WEBINAR.

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Everest Group

OCTOBER 13, 2021

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT. This is an invitation-only Everest Group event, exclusively for members. In fact, some BFSI GBS organizations have evolved from “participating” to “owning” certain components of enterprises’ service provider sourcing programs. October 13, 2021 |. Who should attend?

Strategic Sourcing 52

Strategic Sourcing Insurance Global Business Services Banking 52

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 52

Management Global Business Services Sourcing Research 52

Everest Group

MARCH 10, 2022

As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists? Global Editor-in-Chief. Shared Services & Outsourcing Network (SSON). Global Information & Digital Technology Manager. Sourcing Change. Janusz Dziurzynski. Deborah Kops. Eric Simonson.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. What questions will the event answer for the participants? Principal, Sourcing Change. Global Online Editor. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. Jimit Arora.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

The Hackett Group

NOVEMBER 9, 2021

magine Peak Performance,” a virtual event with more than 850 registered delegates. The event featured more than 60 speakers, including senior executives from ABB, Albemarle Corporation, Aon plc, Bayer, BHP, bp, Boston Scientific, Engie, HP, Johnson & Johnson, The Lubrizol Corporation, and Takeda Pharmaceuticals International GmbH.

Pharmaceuticals 97

Pharmaceuticals Information Technology Global Business Services Finance 97

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler. The ebook provides insights into the current state and landscape of Global Business Services (GBS).

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode. Is a delivery network switch a non-event? It’s a worthwhile goal to aim for a non-event for stakeholders.

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

AUGUST 25, 2023

Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

The Hackett Group

AUGUST 10, 2021

Podcasts were released for each research piece, and virtual round table events were also held. z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. companies in 2020.

Research 52

Research Analytics Sales Finance 52

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

APRIL 27, 2022

These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management. How much time, effort, and resources are required to map business processes and update process documentation when processes change?

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

APRIL 7, 2022

GBS Leadership exchange | invitation-Only event. Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage.

Co-Sourcing 52

Co-Sourcing Global Business Services Government Collaborations 52