Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

Global Business Services 52

Global Business Services Service Advisory Research 52

Everest Group

NOVEMBER 30, 2022

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service and technology providers, and investors. Download a complimentary abstract of “State of Play in GBS Change Management”. .

Global Business Services 52

Global Business Services Research Management Right-Sizing 52

Neo Group

MAY 21, 2020

How do resilient Sourcing Leaders plan for recovery in a crisis that is unprecedented and far from over? In the world of sourcing, success requires a partnership between buyers and suppliers. They learn from their peers. At this point, in one way or another, successfully or not so, we have all responded to the COVID crisis.

Sourcing 52

Sourcing Service Global Business Services Research 52

Everest Group

FEBRUARY 13, 2024

IST GBS (Global Business Services) organizations have established themselves as strategic partners for the enterprise – playing a pivotal role in identifying avenues of growth and creating momentum for forward-looking and innovative change. CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 52

Global Business Services Shared Services BPO Sourcing 52

Everest Group

NOVEMBER 28, 2023

IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. CST | 10 a.m.

Global Business Services 59

Global Business Services Shared Services BPO Sourcing 59

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

Sourcing 52

Sourcing Banking Global Business Services Impact Sourcing 52

Everest Group

OCTOBER 19, 2023

There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023.

Global Business Services 59

Global Business Services Sourcing Management Service 59

Everest Group

NOVEMBER 1, 2023

As the consumer packaged goods (CPG) and retail industry grapples with multiple challenges – economic slowdown, technology transformation, supply chain disruptions, and talent shortages – global business services (GBS) organizations have emerged as pivotal players in supporting enterprise initiatives.

Retail 59

Retail Marketing Global Business Services Company Focus 59

Neo Group

OCTOBER 14, 2021

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Global Business Services 52

Global Business Services Service Sourcing 52

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 73

Advisory Research Shared Services Sourcing 73

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Neo Group

OCTOBER 13, 2021

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Global Business Services 52

Global Business Services Service Sourcing 52

Neo Group

OCTOBER 14, 2021

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Global Business Services 52

Global Business Services Service Sourcing 52

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 52

Management Global Business Services Sourcing Research 52

Neo Group

OCTOBER 13, 2021

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Global Business Services 52

Global Business Services Service Sourcing 52

Intelligent Sourcing

AUGUST 8, 2022

There are a number of challenges facing shared services organizations (SSOs) right now, some of them include; the struggle to retain talent, teams working to bring their processes up to speed with the latest automation technologies, delivering the Global Business Services (GBS) […].

Global Business Services 52

Global Business Services Shared Services Sourcing Automation 52

Everest Group

NOVEMBER 16, 2022

Moving to a GBS Platform: The Need for Continuous Change Management Change management is a work in progress for most Global Business Services (GBS) organizations. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Global Business Services 52

Global Business Services Shared Services Sourcing Research 52

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like? LIVE WEBINAR.

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Zinnov

OCTOBER 20, 2023

These centers, known as captives , Global In-house Centers (GICs), or Global Capability Centers (GCCs) , are vital components of the evolving framework for how companies source services globally. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MARCH 12, 2024

Attendees will gather valuable insights to shape a forward-looking strategy for their global services delivery and learn successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

Service 59

Service Sourcing Outsourcing Marketing 59

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Premier BPO

MARCH 29, 2023

This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and Global Business Services giants. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Everest Group

OCTOBER 13, 2021

Summary Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery. Who should attend?

Strategic Sourcing 52

Strategic Sourcing Insurance Global Business Services Banking 52

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. Principal, Sourcing Change. Global Online Editor. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST. There are opportunities. Jimit Arora.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

ScaleHub

MAY 18, 2022

ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

AUGUST 23, 2022

Related Content 5 Ways to Transform Your Workforce and Location Strategy Amid Global Uncertainties | On-demand Webinar The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists | Report Enterprise Acquisition Guide for Hot IT Roles | Report Global Business Services as the Enabler for Enterprise Hire-to-Retire Services (..)

Impact Sourcing 52

Impact Sourcing Global Business Services Sourcing Marketing 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler. The ebook provides insights into the current state and landscape of Global Business Services (GBS).

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

OCTOBER 19, 2021

A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. Who should attend? Michel Janssen. Chief Research Officer. Practice Director.

Automation 52

Automation Shared Services Global Business Services Research 52

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 59

Shared Services Sourcing Sales Collaborations 59

Everest Group

DECEMBER 8, 2023

The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.

Analytics 52

Analytics Cybersecurity Offshoring Research 52

Everest Group

SEPTEMBER 21, 2021

What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders. Who should attend? Vice President. Shirley Hung. Vice President. Michel Janssen.

Outsourcing 52

Outsourcing Government Global Business Services BPO 52

Everest Group

JANUARY 27, 2022

So, what does that mean for global business services (GBS) organizations and the global talent pool? Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Parul Jain. Practice Director. Parul Jain.

Co-Sourcing 52

Co-Sourcing Advisory Research Global Business Services 52

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. This information was used to create customized pitch for the client.

Research 40

Research Nearshoring BPO Global Business Services 40

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52