Raya Contact Center

MAY 22, 2023

To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. This use case outlines the benefits and potential applications of such a solution in optimizing customer experience for RAYA CX’s clients. Who Can Benefit from the Post-Call Analytics Solution and How?

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

Raya Contact Center

MAY 22, 2023

To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. This use case outlines the benefits and potential applications of such a solution in optimizing customer experience for RAYA CX’s clients. Who Can Benefit from the Post-Call Analytics Solution and How?

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

Raya Contact Center

MAY 20, 2023

Self-service Virtual Agents RAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various industries. This cutting-edge solution helps RAYA CX monitor and analyze customer calls in real time, providing valuable insights and assisting agents in delivering outstanding customer experiences.

Global Outsourcing 40

Global Outsourcing Efficiency Sales Regulations 40

Raya Contact Center

MAY 20, 2023

Self-service Virtual Agents RAYA CX is a leading global outsourcer that provides exceptional customer experience solutions to various industries. This cutting-edge solution helps RAYA CX monitor and analyze customer calls in real time, providing valuable insights and assisting agents in delivering outstanding customer experiences.

Global Outsourcing 40

Global Outsourcing Efficiency Sales Regulations 40

Groove Technology

MAY 23, 2023

MuleSoft API Design & Development is a comprehensive solution that helps businesses to streamline their operations, reduce costs, and increase productivity. Anypoint Platform API is designed to be scalable, secure, and reliable, making it an excellent solution for businesses of any size.

Efficiency 130

Efficiency Design Reduced Costs Managed Services 130

Groove Technology

MAY 20, 2023

MuleSoft is a software company that provides an integration platform as a service (iPaaS) solution. However, with the rise of digital transformation, there has been a growing demand for integration solutions that enable organizations to connect various systems and applications. What is MuleSoft?

Software 130

Software Sales Marketing Automation 130

The Global Small Business Blog

MAY 23, 2023

©iStock/anyaberkut As Ryan Holiday says for Entrepreneur, "Each of us has the power to contribute to a problem or to be part of the solution. The decision to reform oneself is not an isolated one. It may matter only a tiny bit in the big scheme of things, but it does matter. All the decisions we make as [global] business owners matter.

154

154

Groove Technology

MAY 25, 2023

As companies continue to expand their digital footprints, the need for effective integration solutions becomes increasingly important. Collaboration between teams can help ensure that all perspectives are considered and that the resulting solution meets everyone’s needs.

Government 100

Government Reduced Costs Collaborations Flexibility 100

Velocity Global

MAY 23, 2023

International PEO (professional employer organization) is a global employment solution that enables companies to hire supported employees anywhere in the world quickly, compliantly, and without the burden of establishing a foreign legal entity. Comprehensive talent solutions. What Does an International PEO Company Do?

Payroll 97

Payroll Administrative Right-Sizing Marketing 97

IBM Business Partners

MAY 24, 2023

As the industry navigates these complex consumer dynamics, it is poised to uncover new opportunities and innovative solutions to cater to the diverse needs of this ever-evolving market. Through this collaboration, Diageo will continue to deliver on its mission, shaping the future of the beverage industry, one sip at a time.

Collaborations 83

Collaborations Streamline Operations Automation Marketing 83

Perficient Digital Transformation

MAY 24, 2023

Even more so when you consider how their platform DXP solutions do very similar things. XM Cloud XM Cloud is a pure SaaS solution for content management. So websites on XM Cloud that require more than simple query capabilities need to find another solution. But when you look at Content Cloud, things get a bit more fuzzy.

Analytics 59

Analytics Sourcing Flexibility Management 59

Infosys Consulting

MAY 22, 2023

In Part 5 of our Enterprise Learning and Development series, experts Sandeep Choudhari, Godfrey Fernandes, and Karan Sharma explain various prime scenarios in which to implement immersive solutions, as well as the 4 stages of implementation. Despite these promising figures, immersive technologies still face barriers to adoption.

Manufacturing 52

Manufacturing Design Retail Out-Tasking 52

IBM Business Partners

MAY 25, 2023

In addition, the CoE will develop new solutions and assets with clients and partners, leveraging the pipeline of generative AI innovations from IBM Research. We will also use IBM’s proprietary AI “advisor” toolkit in IBM Consulting to improve our internal operations and client delivery.

Collaborations 106

Collaborations Research Finance Customer Service 106

Redial

MAY 24, 2023

Address any concerns or issues raised and explore potential solutions. Conduct a Collaborative Discussion: During the WBR, facilitate an open and constructive dialogue among the clients and the operational team. Encourage everyone to share their observations, insights, and suggestions.

BPO 130

BPO Collaborations Management Business Process Outsourcing 130

NoonDalton

MAY 24, 2023

The tech industry needs to be mindful of the gendered aspects when designing and implementing digital solutions, especially those focusing on sustainability. Tech companies have a vital role to play in empowering women’s involvement in developing environmental solutions.

Finance 52

Finance Right-Sizing Collaborations Design 52

Perficient Digital Transformation

MAY 24, 2023

This points towards a common misunderstanding surrounding the role of CDPs as an enterprise solution. With our extensive knowledge in customer data solutions and platforms, we are proud to be a comprehensive, global digital consultancy that is fully equipped to collaborate with you at every stage of your customer data journey.

Sales 59

Sales Automation Marketing Analytics 59

IBM Business Partners

MAY 23, 2023

The solution is smart transportation. Several smart transportation solutions have existed for some time—for example, a city department of transportation providing real-time arrival data of buses and trains, electronic toll collection, bike sharing, dynamic pricing on cars entering the city and public transportation smart cards.

Government 75

Government Jobbing Management Automation 75

Capgemini

MAY 24, 2023

Current connectivity solutions are being re-examined and 5G is being discussed not in terms of “what can 5G do for the OT” but rather “how to adopt 5G.” Some key takeaways to summarize: The 5G solution ecosystem (network equipment, devices, compliance with industry requirements, etc.) is growing rapidly. is growing rapidly.

Manufacturing 52

Manufacturing Automation Efficiency Analytics 52

IBM Business Partners

MAY 26, 2023

Additionally, AWS security services and solutions are focused on delivering key strategic benefits critical to helping you implement your organization’s optimal security posture, as described here. The solution automates security enforcement, ensuring that when new workloads spin up, they adhere to enterprise security policies.

Cybersecurity 77

Cybersecurity Regulations Co-Sourcing Automation 77

Groove Technology

MAY 26, 2023

Here are some potential solutions to these issues: Build Errors – Check that you have installed all necessary dependencies correctly, such asNode.js, npm or yarn, and the React Native CLI. Also, ensure that the Android SDK is up-to-date and that the environment variables are correctly set.

Sourcing 130

Sourcing Management Design Service 130

Perficient Digital Transformation

MAY 20, 2023

People love to be part of a solution! In my experience, the only solution to this is to find the groove of honest evaluations with your direct reports to ensure that feedback, both good and bad, are handled in real time. No Surprises Lastly, I want to touch on the gut-wrenching anxiety that evaluations have on people.

Design 111

Design Management Jobbing 111

Perficient Digital Transformation

MAY 26, 2023

Douglas Stewart, principal of healthcare and life sciences, is utilizing his 20 years of healthcare experience to solve our clients’ needs with the best solutions to their most complex challenges. Now I’m using that background to help provide the best solutions based on payer needs to develop deeper client relationships.

Healthcare 59

Healthcare Collaborations Insurance Marketing 59

Perficient Digital Transformation

MAY 24, 2023

Custom Authentication: AEM as a Cloud Service also allows organizations to use custom authentication methods by building and deploying custom authentication solutions using Adobe I/O Runtime. Federated authentication methods and custom authentication solutions are also supported.

Service 59

Service Management Managed Services Design 59

Everest Group

MAY 26, 2023

GPT-4), DALL-E, Midjourney AI, Stable Diffusion, and other development, the hype around GAI is accelerating faster than ever and vendors are racing to harness its power to develop new products and solutions leveraging this technology. These AI workforce solutions can help security teams retain talent by augmenting their work.

Cybersecurity 52

Cybersecurity Automation Analytics Healthcare 52

Future of Sourcing

MAY 23, 2023

But have you thought about how a smart business buying solution can meet these priorities? A paid solution from Amazon Business called Guided Buying helps achieve your organization’s purchasing goals by automatically steering employees to the right products or suppliers defined by y¬¬our organization.

Right-Sizing 52

Right-Sizing Sourcing Analytics Efficiency 52

Infosys Consulting

MAY 22, 2023

Is the time for fully automated sanction screening solutions arrived? The increasing complexity of international sanctions push financial institutions to look after new solutions approaches to cope with the increasing number of false positives.

E-Commerce 52

E-Commerce Data Entry Administrative Banking 52

Everest Group

MAY 24, 2023

Learn more Eric Simonson Managing Partner, Everest Group Sunil Kumar Head of Engineering - Search, Shopping & Pricing Platform, Amadeus Labs Shantha Maheswari Chief Strategy and Planning Officer, Carelon Global Solutions

Engineering 52

Engineering Design Management 52

CGS Inc

MAY 25, 2023

Panelists in the session included industry veterans Brett Mathes, Carhartt Director of Supply Chain Services and Paul Magel, CGS President of Application Solutions and Technology Outsourcing. Jennifer Guarino, ISAIC (Industrial Sewing and Innovation Center) President and CEO, served as moderator.

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

Perficient Digital Transformation

MAY 22, 2023

Inclusion and Accessibility : By providing accessible solutions, assistive technology ensures that individuals with disabilities can participate actively in education, employment, and social activities. As technology continues to evolve, so does the potential for even more innovative and effective assistive solutions.

Out-Tasking 64

Out-Tasking Design Software Management 64

Capgemini

MAY 23, 2023

Our chalet can assist you in prioritizing your business goals by utilizing innovative solutions that are intelligent, connected, digital, and sustainable. We know you have many questions, and we can help you talk through optimal solutions so you can be a leader as the industry embraces sustainability.

Manufacturing 52

Manufacturing Engineering Collaborations Cybersecurity 52