The Global Small Business Blog

FEBRUARY 26, 2024

©iStock/FeelPic What's affecting me, my clients, my colleagues and other global small business owners: Global small businesses need financial services , not charity. Today’s small businesses face extraordinary multi-layered challenges on local, state, national and global levels. Here's why. China holds the key to speeding up debt relief and ending the “silent crisis” that is holding back attempts to tackle poverty in the world’s poorest countries, a senior World Bank official has said.

Service 218

Service Retail Banking 218

31 West

FEBRUARY 27, 2024

In today’s competitive business landscape, the focus is on providing customer-centric solutions. Identifying your clients’ needs, putting them first, and ensuring that your goals align with their requirements are some key factors that can help establish your brand. As your business scales, your customers will demand a 24/7 support service that provides real-time assistance when needed.

Service 130

Service Customer Support Out-Tasking Call Center 130

Perficient Digital Transformation

FEBRUARY 27, 2024

This time of year, I like to talk about updating the data strategy for the new year to include new business goals and new technology and in doing so I sometimes forget that there are still many companies that do not have a data strategy to update. What is a Data Strategy and why do I need one? Most organizations have multiple data management initiatives underway including master data management, data governance, data migration, data modernization, OLTP operational data cleanup, data ingestion, a

Government 115

Government Analytics Collaborations Management 115

IBM Services

FEBRUARY 28, 2024

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. Why? Because organizations with strategic sourcing mindsets look beyond price and cost savings-centered supplier selection initiatives.

Sourcing 105

Sourcing Supply Chain Management Strategic Sourcing Automation 105

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

The Global Small Business Blog

FEBRUARY 27, 2024

©iStock/Thinkhubstudio What was globalization meant to be? Brining the world closer together, enmeshing advanced and developing economies in a web of mutually beneficial economic and financial linkages. From about the mid-1980s, trade and financial flows between countries expanded rapidly as governments dismantled barriers to these flows. Not everything went according to plan.

Government 215

Government 215

Offshore India Data Entry

FEBRUARY 29, 2024

With over 1 million new legal cases filed every year, legal firms face an overwhelming amount of documentation to process. According to the American Bar Association, attorneys spend on average 16% of their time on administrative tasks like manual data entry. This time-sink not only reduces productivity but leaves room for costly errors – up to 22% of legal data entry contains inaccuracies.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

IBM Services

FEBRUARY 29, 2024

As more countries, companies and individuals seek energy sources beyond fossil fuels, interest in renewable energy continues to rise. In fact, world-wide capacity for energy from solar, wind and other renewable sources increased by 50% in 2023. More than 110 countries at the United Nations’ COP28 climate change conference agreed to triple that capacity by 2030, and global investment in clean energy transition hit a record high of USD 1.8 trillion in 2023.

Sourcing 105

Sourcing Operational Costs Efficiency Government 105

The Global Small Business Blog

FEBRUARY 28, 2024

©iStock/PIKSEL Poland's Blik is one of many homegrown mobile payment service providers (PSPs) that have become integral to commerce in the countries they were launched. As local PSPs become more popular, relying strictly on global PSPs is no longer enough for businesses expanding to new geographies. They must address payment localization to build trust with customers and avoid losing sales.

E-Commerce 233

E-Commerce Sales Service 233

Global Expansion

FEBRUARY 27, 2024

It’s estimated that 49,849 mergers and acquisitions took place in 2019 , ranging from huge multinational arrangements to smaller regional deals. Whatever the size or scale, financial transactions of this kind are always complicated and fragile at the best of times.

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Perficient Digital Transformation

FEBRUARY 28, 2024

Adobe Summit 2024 is right around the corner, and we’re excited to sit down with the executive director of marketing applications at Morgan Stanley Dorothy Joseph on March 27 at 11:30 A.M PST at The Grand Lux Café in The Palazzo. Perficient’s Jay Jackson, director of Adobe Digital Marketing and CDP, will host a fireside chat with Joseph about the global financial services leader’s successful journey to consolidate and optimize the Adobe Experience Platform.

Analytics 109

Analytics Marketing Service Insurance 109

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

IBM Services

FEBRUARY 28, 2024

Managed DNS is where a third-party hosts and optimizes your DNS resolution architecture to provide the fastest, most secure, most reliable experience. Perhaps the easiest way to explain it is by looking at the opposite scenario: what if you don’t have a managed DNS service in place? Every query in the Domain Name System (DNS) follows the same logic to resolve IP addresses.

Management 103

Management Analytics Jobbing Outsourcing 103

The Global Small Business Blog

MARCH 1, 2024

©iStock/Galeanu Mihai According to Courtney Kincaid, President and CEO of the Indiana CPA Society, global expansion is now easier than ever. She says studies show businesses are more successful in the long term when they spread their reach to new countries and markets. As the world becomes more connected, small business owners should look for ways to expand their reach overseas to find new customers, follow this blog , access resources like this one and Women Entrepreneurs Grow Global®.

Marketing 224

Marketing 224

V-Soft Consulting

FEBRUARY 27, 2024

Workflow automation requires the integration of numerous applications, services, platforms, and data sources. However, applications from legacy systems or apps can cause the integration to become complicated. Therefore, ServiceNow’s platform provides Integration Hub to simplify the integration process by providing robust integration solutions.

Sourcing 98

Sourcing Automation Service 98

Perficient Digital Transformation

FEBRUARY 29, 2024

We had a client moving from an On-Prem v11 Optimizely instance to DXP v12 and we had a lot of blobs (over 40 GB) needing uploading to DXP as a part of the conversion. This was my first experience doing both a version and environment upgrade and I leaned heavily on Optimizely support to help me get it right. Along the way, I wrote down each step so that I could reference it for any future projects that were doing the same.

Managed Services 97

Managed Services Service Management 97

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

IBM Services

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address.

Automation 103

Automation Retail Banking Efficiency 103

The Global Small Business Blog

FEBRUARY 24, 2024

©2024 Laurel J. Delaney. All rights reserved. "For all the supporters of Tesla over the years, and it's been several years now and there have been some very tough times, I'd just like to say thank you very much. I deeply appreciate the support, particularly through the darkest times.

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Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®). The Global Outsourcing 100, now in its eighteenth year, is a prestigious […] The post IAOP Names Transparent BPO a Top 100 Global Outsourcing Provid

Global Outsourcing 98

Global Outsourcing BPO Outsourcing Nearshoring 98

V-Soft Consulting

FEBRUARY 27, 2024

Many organizations struggle to manage multiple projects and actively seek a centralized method of operation from conception to realization. ServiceNow Project Portfolio Management (PPM) is a solution designed to help organizations manage their portfolio of projects and programs effectively. PPM provides a centralized platform for managing all aspects of project portfolios, including project selection, prioritization, resource allocation, and performance measurement.

Management 97

Management Design 97

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Management

Airswift

FEBRUARY 27, 2024

AI in the nuclear power sector: Insights from the 2024 GETI Report Since its launch in 2017, the Global Energy Talent Index (GETI) Report has detailed emerging trends across the global energy workforce. Over the last eight years, GETI has gathered insights from thousands of professionals to create a comprehensive map of the energy employment landscape, providing firms with the tools to attract and retain talent.

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The Global Small Business Blog

FEBRUARY 29, 2024

©iStock/StephanieFrey Oh what is the uproar all about? Because Lyle’s Golden Syrup is undergoing a redesign? Wait. There's so much more to it. The British baking staple, now owned by Tate & Lyle Sugars , is highly recognizable because the logo has been unchanged for 140 years. The product is even the Guinness World Records holder for the world's oldest logo.

Design 198

Design 198

The Scalers

FEBRUARY 28, 2024

This article was previously published for the Forbes Tech Council and was written by our CEO, Emilien Coquard. On October 3, 2023, a TikTok ad appeared with the biggest YouTuber in the world, MrBeast, offering iPhone 15s for just $2. It sounded too good to be true. And it was. Jimmy Donaldson (better known as MrBeast) revealed he wasn’t running a giveaway.

Offshoring 89

Offshoring Sourcing Management Service 89

IBM Services

FEBRUARY 26, 2024

Network service outages happen. It’s not a matter of if but when. Cloud platforms and content delivery networks (CDNs) with 100% uptime SLAs aren’t immune. They experience outages just like everything else. The question is: what do you do when one of your network services goes down? Will the lack of redundant services knock you offline? Or will you failover to another provider, maintaining a seamless user experience?

Automation 87

Automation Sourcing Analytics Service 87

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

FEBRUARY 29, 2024

The goal of Databricks Unity Catalog is to provide centralized security and management to data and AI assets across the data lakehouse. Unity Catalog provides fine-grained access control for all the securable objects in the lakehouse; databases, tables, files and even models. Gone are the limitations of the Hive metadata store. The Unity Catalog metastore manages all data and AI assets across different workspaces and storage locations.

Government 78

Government Regulations Collaborations Automation 78

Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs). Once seen as separate competitive entities, TSPs, and GCCs are now identified as collaborative partners, each with unique strengths.

Service 64

Service Collaborations Advisory Resource Optimizing 64

Everest Group

FEBRUARY 27, 2024

By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management. Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. Reach out to us for more information or to further discuss this topic.

Management 64

Management Out-Tasking Efficiency Outsourcing 64

The Hackett Group

FEBRUARY 29, 2024

Generative AI and Other Technology Are Key to Improving HR Efficiency and Effectiveness Miami, FL – February 29, 2024 – As companies face significant uncertainty, including the potential for stalled global economic growth, high interest rates and possible labor and skills shortages, human resources (HR) teams expect to feel increased pressure, including a growing workload and the need to enable the success of business stakeholders, according to new HR Key Issues research from The Hackett Group ,

Advisory 59

Advisory Human Resources Research Efficiency 59

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! This award commemorates a partner that has exhibited outstanding performance and industry leadership. Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Intugo

FEBRUARY 28, 2024

Thinking About Expanding? Why Choose a BPO Call Center? As companies from the US and Canada explore the possibilities of reaching new markets, the decision for team expansion becomes critical. In this journey, choosing a BPO (Business Process Outsourcing) call center emerges as a strategic move that can redefine competitiveness. This article explores the compelling reasons behind opting for a BPO call center, with a special focus on why expanding to Mexico with Intugo is the key to unlocking

Call Center 59

Call Center BPO Nearshoring Data Entry 59

Everest Group

FEBRUARY 26, 2024

Capital One’s planned US$35.3 billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. Read on to learn the looming risks and what to pay attention to.

Banking 59

Banking Risk Management Risk Management Marketing 59

The Hackett Group

FEBRUARY 28, 2024

Research Finds Customer Demand for Cost Reduction, Actionable Information and Agility Are Driving Vendor Innovation, With AI a Clear Provider Focus to Leapfrog Productivity and Insight Miami, FL – February 28, 2024 – Today’s modern, cloud-based enterprise performance management (EPM) software delivers dramatically greater value realization than legacy solutions, according to new EPM Digital World Class Matrix research from The Hackett Group , Inc.

Software 59

Software Management Research Finance 59

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency