Redial

JUNE 14, 2023

Despite its numerous challenges, Mexico is becoming a significant player in the global IT market, leveraging its strategic location and skilled workforce to create tech advancements that continue to impact communities and the overall economy. This can be traced particularly in universities, cybersecurity area, and employment generation, especially within the manufacturing and call center industry, which has positioned Mexico as a preferred destination for businesses seeking IT solutions.

Marketing 100

Marketing Cybersecurity Call Center Manufacturing 100

Simplr

JUNE 14, 2023

In today’s rapidly evolving business landscape, customer service leaders are constantly seeking innovative ways to increase efficiency, improve customer experiences, and reduce costs. One area that has gained significant attention is the integration of automation solutions powered by large language models (LLMs) like ChatGPT. To stay ahead in a rapidly changing market, customer service leaders have been closely monitoring ChatGPT and its innovations to learn more about how it can revolutio

BPO 52

BPO Automation Call Center Customer Service 52

SEBPO

JUNE 14, 2023

BLOG Benchmarks for Evaluating Outsourced Creative Partnerships Total 0 0 0 0 June 14, 2023 Actively assessing the performance of your outsourcing partner’s creative efforts is a critical component of any outsourcing partnership. By measuring the success of your campaigns, you can ensure your outsourced team is helping you make informed decisions, optimizing your resources, and enhancing your overall marketing performance.

Outsourcing 52

Outsourcing Out-Tasking Right-Sizing Design 52

IBM Business Partners

JUNE 14, 2023

According to Debbie Vavangas, IBM Consulting VP, one of the main reasons digital transformation efforts fail is that organizations don’t fully account for the humans involved. They don’t fully consider the various people working throughout the organization, and how changes affect their daily lives. When it comes to things like automation, AI, and intelligent workflows, it may seem like taking people out of the process is the whole point.

Research 86

Research Automation Accounting Design 86

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Groove Technology

JUNE 12, 2023

Introduction The COVID-19 pandemic has forced many companies to embrace remote work, and this has led to a surge in demand for remote software developers. In this post, we'll explore the benefits of hiring remote software developers, where to find them, how to hire them, the tools needed to manage them effectively, the challenges involved, and the legal and compliance aspects of hiring remote workers.

Software 130

Software Payroll Regulations Reduced Overhead 130

The Global Small Business Blog

JUNE 16, 2023

©iStock/CherriesJD Just by clicking buttons, thousands of small businesses are daring to go global with their wares through e-commerce and this has all been brought on by the pandemic. According to the ‘Amazon Seller Report 2022’ by Payoneer a FinTech company and SellerApp, the year 2022, approximately 63% of small and medium-sized businesses (SMBs) are present on global marketplaces, contributing to nearly 60% of their overall retail sales.

E-Commerce 284

E-Commerce Retail Sales 284

Raya Contact Center

JUNE 14, 2023

How predictive analysis can enhance self-service virtual agents by implementing AI in your contact center workflow Incorporating predictive analysis into your contact center’s self-service virtual agents empowers them to anticipate customer needs, provide proactive assistance, and deliver a superior customer experience. By leveraging AI and predictive analytics, your contact center can enhance efficiency, reduce customer effort, and drive customer satisfaction to new heights.

Service 98

Service Analytics Efficiency 98

Groove Technology

JUNE 15, 2023

An in-depth look at the benefits, process, and success stories of partnering with a development outstaffing company for unparalleled growth and innovation. Are you struggling to find top-tier talent to fuel your business's development projects? Do you need a cost-effective solution that offers flexibility and scalability? Look no further! In this article, we will explore the world of development outstaffing companies and how they can revolutionize your organization's growth trajectory.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

The Global Small Business Blog

JUNE 13, 2023

© 2023 EXIM Bank. All rights reserved. While women-owned businesses have grown, there are specific issues women entrepreneurs still face. Join the Illinois District Export Council in partnership with First Women’s Bank, Women Entrepreneurs Grow Global , Koval Distillery and The Export-Import Bank of the United States on Tuesday, June 20, 2023 at 3 PM CST for a panel discussion and networking session.

Banking 202

Banking Finance 202

comeMakeit

JUNE 13, 2023

An MVP is not a full-fledged product. It doesn’t contain all the ideas of the makers and the complete functionality. It is a basic but working product intended to test hypotheses and receive feedback from early users. Some innovators build the MVP themselves and some choose to offshore its development. Whatever its origins may be, it is not easy to turn it into a complete sophisticated product.

Offshoring 97

Offshoring Engineering Collaborations Software 97

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

inDinero

JUNE 12, 2023

One of the most common problems for startup founders is the commingling of funds: when you pay for personal transactions from a business account, or visa versa. The solution to commingling funds is simple but tedious. You must identify and reclassify the transactions as fringe benefits or as loans from your company to yourself. You’ll reimburse yourself if you’ve used personal accounts to pay for business expenses.

Payroll 97

Payroll Accounting Banking Out-Tasking 97

Groove Technology

JUNE 16, 2023

Over the years, Groove Technology has been proud to be a cornerstone for innovative, high-impact, cost-effective solutions that drive success for our clients. With our passionate team based in Ho Chi Minh City, Vietnam, we strive to meet and exceed the unique needs of our dynamic partners, propelling their business continuity and profitability. We're thrilled to announce that our dedication and commitment to delivering superior value have been recognized globally.

Software 130

Software Service 130

The Global Small Business Blog

JUNE 15, 2023

©iStock/NicoEINino Barron's put together a package to spur investors to ponder how changes under way today may cause dominoes to topple years from now, creating new winners and losers across the investing landscape. They asked five investing pros to share their top stock picks; they asked Barron’s Roundtable member David Giroux of T. Rowe Price for his top transformative trends; and they laid out how to find a good thematic fund.

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Perficient Digital Transformation

JUNE 15, 2023

The dreaded Sitecore upgrade. What seems like it should be straightforward can be deceptively complex. From architectural shifts like the move from Mongo to SQL for xDB, the addition of additional services like Identity Server or the move from Azure Search back to SOLR all add complexity to the upgrade process. You’ll also need to account for depreciated code in both dot net versions as well as Sitecore.

Accounting 96

Accounting Efficiency Analytics Service 96

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

IBM Business Partners

JUNE 12, 2023

As public cloud technology and hybrid multicloud architectures are being adopted in financial institutions at an increasing rate, we’re observing that their counterparts in the public sector— central banks—are a long way behind, due at least in part to a profoundly risk-averse approach. While central banks have a very different mission from commercial banks, what they do have in common is the need to modernize their IT operations to support digital transformation, contain costs

Banking 95

Banking Cybersecurity Collaborations Service 95

Groove Technology

JUNE 13, 2023

As the world continues to evolve, more and more programming languages are being introduced into the tech space. One of those programming languages is JavaScript. JavaScript has been around for years, mainly used for front-end web development. But the big question is, can you use JavaScript to develop Android apps? The answer is a resounding yes! In this article, we’ll explore how to develop Android apps with JavaScript, whether JavaScript is good for app development, and everything in between.

Engineering 130

Engineering Flexibility Sourcing Efficiency 130

The Global Small Business Blog

JUNE 12, 2023

©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: How to start an import-export business. Alternative data transforming SME finance. How to move the needle on innovation. Quote of the week: “Thanks to the Internet, setting up an import/export business can be ridiculously simple and very profitable.” – Laurel J.

Finance 167

Finance 167

Eclaro

JUNE 13, 2023

Graduation season is in full swing all around us. It’s all caps and gowns and pomp and circumstance, everywhere you look. And no matter where you turn, it’s hard to find more pride and hope, a higher level of excitement and exuberance, than what has been embodied in the crowds of students, faculty, family and friends at Eclaro Academy.

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

IBM Business Partners

JUNE 14, 2023

Sometimes the problem with artificial intelligence (AI) and automation is that they are too labor intensive. That sounds like a joke, but we’re quite serious. Traditional AI tools, especially deep learning-based ones, require huge amounts of effort to use. You need to collect, curate, and annotate data for any specific task you want to perform.

Sourcing 94

Sourcing Automation Out-Tasking Cybersecurity 94

Groove Technology

JUNE 11, 2023

If you're looking to uninstall NodeJS from your Ubuntu system, you've come to the right place. In this article, we'll show you step-by-step how to safely and completely remove NodeJS from your Ubuntu machine. What is NodeJS? Before we dive into the removal process, let's first understand what NodeJS is. NodeJS is an open-source, cross-platform JavaScript runtime environment that allows developers to build server-side applications using JavaScript.

Sourcing 130

Sourcing Management 130

The Global Small Business Blog

JUNE 14, 2023

©iStock/Meeko Media As a global business owner, it’s imperative to always look for practical ways to improve your business, especially when it comes to saving money. One practice to reduce business expenses is hiring abroad. This is a method that many businesses, both small and large, can use to hire talented employees while saving money on payroll.

Payroll 110

Payroll 110

Perficient Digital Transformation

JUNE 16, 2023

In my previous post ( XM Cloud Deployments: Static site deployment using Vercel CLI ), I created a Sitecore XM Cloud deploy script to use the Vercel CLI. In this next challenge, I will be looking at doing the same in Netlify. A little background: Netlify and Vercel are two major competitors in the JamStack space. Both services are cloudbased platforms that offer Server Side Rendering (SSR) and Static Site Generation (SSG) hosting which has gained recent popularity.

Accounting 59

Accounting Sourcing Service Software 59

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

IBM Business Partners

JUNE 13, 2023

Can security teams keep up with attack surface risks without automated processes? Survey data indicates that the answer is no. In a 2023 survey of IT and cybersecurity professionals , nearly three-quarters (72%) said attack surface discovery alone takes more than 40 person-hours to complete. That does not include the additional time it takes for security teams to analyze the discovery data, prioritize actions and mitigate risks.

Automation 92

Automation Management Cybersecurity Accounting 92

Groove Technology

JUNE 11, 2023

Introduction As the world becomes increasingly digital, remote work is becoming more common. This has led to a surge in demand for developers who can work remotely, especially those with expertise in Node.js. In this article, we'll cover everything you need to know about Node.js remote work, including what it is, how to find a remote Node.js job, and tips for working remotely as a Node.js developer.

E-Commerce 130

E-Commerce Reduced Overhead Jobbing Collaborations 130

Simplr

JUNE 16, 2023

This article is part of Simplr’s CX Data Science Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. Chatbots are everywhere, but what’s their true impact on businesses? Over the past year of Simplr’s rigorous AI chatbot development, we’ve seen firsthand how chatbot vendors are overpromising results based on hollow vanity metrics.

Automation 52

Automation Customer Service Analytics Customer Support 52

Anexa

JUNE 16, 2023

When looking at the customer journey from a brand perspective, it’s common knowledge that personalization factors heavily into the customer experience – which is an increasingly common buzzword in today’s business strategies. With higher-than-ever expectations, the consumer is in the driver’s seat and organizations are scrambling to deliver. And let’s face it – being able to provide your customer with those highly personalized interactions sounds good – doesn’t it?

BPO 52

BPO Business Process Outsourcing Research Sales 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

IBM Business Partners

JUNE 15, 2023

IBM launched Call for Code in 2018 with creator David Clark Cause and charitable partner United Nations Human Rights to effect change and create a better future using IBM technology. Over the past five years, it has inspired thousands of developers and problem-solvers worldwide to build solutions that address sustainability to help fight climate change.

Design 90

Design Government Sourcing Software 90

Groove Technology

JUNE 15, 2023

Outsourcing has become a strategic approach for businesses looking to streamline their operations, reduce costs, and tap into specialized expertise. In the realm of software development, outsourcing ASP.NET projects has gained significant traction. This article explores the advantages of outsourcing ASP.NET development, highlights the benefits it offers, and delves into the reasons why businesses choose to outsource.

Efficiency 100

Efficiency Outsourcing Reduced Costs Out-Tasking 100

Perficient Digital Transformation

JUNE 16, 2023

The 12 Innovative Features that Modernize Your Healthcare Mobile App Experience (Continued) In part one of this blog series , we discussed the value of building a modern healthcare mobile app that empowers users to play a more active role in managing their health. We examined the first six essential features your app must incorporate to meet healthcare consumer demands (telehealth, provider search, EMR integration, biometric login, facility locator, and turnkey network connectivity).

Healthcare 52

Healthcare Data Entry Insurance Analytics 52

Zinnov

JUNE 16, 2023

When a global healthcare company’s outsourcing partner was acquired, they faced a dilemma – maintain the operational status quo or branch out on their own through insourcing? A small fish in a very large pond Health.Co* is a leading healthcare platform company, providing personalized and seamless navigation assistance to individuals seeking high-quality, cost-effective care.

Healthcare 52

Healthcare Right-Sizing Engineering Outsourcing 52

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency