Automation Anywhere

OCTOBER 12, 2021

Joint industry solutions Today, Automation 360 and Google Cloud are being deployed across corporate functions and industries, to drive digital transformation. Customer service No matter the industry, if you have a contact center, Automation 360 and Google CCAI can benefit your operation. Here are some examples.

Automation 52

Automation Insurance Banking Accounting 52

The Hackett Group

OCTOBER 12, 2021

Our new research details how highly technology-enabled organizations are achieving new levels of peak performance,” said Global HR Practice Leader Harry Osle. But new technologies allow many companies to fast-forward to Digital World Class levels of operational excellence and business value. The results are impressive.

Human Resources 96

Human Resources Research Analytics Advisory 96

Zinnov

OCTOBER 12, 2021

The most optimal way to help mitigate the increasing bandwidth hunger – be it the bandwidth consumption at homes, driven by new entertainment forms, COVID-19-induced home office setups, the proliferation of IOT, and the surge in Industry 4.0 What are the key technology accelerators? DOWNLOAD THE WHITEPAPER.

Manufacturing 52

Manufacturing Flexibility Collaborations Research 52

Avasant

OCTOBER 14, 2021

Service providers are responding to these challenges with tailored, industry-specific solutions and a design-led approach. Engaging with providers across the complete CX value chain, including CX strategy, experience design, and technology implementation, will lead to greater value.

Research 59

Research Design Management Customer Service 59

Akorbi

OCTOBER 13, 2021

Akorbi helps companies keep up with the latest regulatory compliance requirements by obtaining qualified interpreters and staying up-to-date on the most recent industry regulations. The final rule also requires covered entities: To make all programs and activities provided through electronic and information technology accessible.

Healthcare 68

Healthcare Regulations Insurance Jobbing 68

NoonDalton

OCTOBER 11, 2021

Machine learning, augmented reality, and the Internet of Things are increasingly being used by the industry to improve our shopping experience. Outsourcing in e-commerce allows business owners to tap into the expertise of other industries to improve the client’s overall online shopping experience. So what’s the solution?

E-Commerce 98

E-Commerce Outsourcing Retail Customer Support 98

IBM Business Partners

OCTOBER 12, 2021

Protecting data and consumer privacy are worldwide, cross-industry priorities. DS Compliance, an IBM Silver Business Partner based in the UK, creates multi-industry cybersecurity and compliance solutions that are developed and managed by highly experienced data security experts.

Co-Sourcing 52

Co-Sourcing Analytics Cybersecurity Call Center 52

Perficient Digital Transformation

OCTOBER 14, 2021

With more than 20 years of cross-industry experience, Perficient provides services across a wide range of solutions that help companies capture, process, store, visualize, and analyze data in a cloud-based environment.

Healthcare 69

Healthcare Design Collaborations Service 69

Zinnov

OCTOBER 13, 2021

With the pandemic substantially accelerating the rate of digital transformation, forcing companies to quickly adopt technologies into their core business strategy, the world saw more data breaches than in the previous 15 years combined. The industry is being invested in like never before. Bn, compared to the current USD 217.9

Cybersecurity 52

Cybersecurity Outsourcing Government Collaborations 52

The Hackett Group

OCTOBER 14, 2021

Our new research details how highly technology-enabled organizations are achieving new levels of peak performance,” said The Hackett Group Vice President, Research Erik Dorr. But new technologies allow many companies to fast-forward to Digital World Class levels of operational excellence and business value. The results are impressive.

Research 52

Research Analytics Labor Costs Advisory 52

CGS Inc

OCTOBER 13, 2021

Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology and telecom.

Call Center 52

Call Center Business Process Outsourcing Government Retail 52

TTEC

OCTOBER 11, 2021

The contact centre industry is driven by customer experiences that are easy, difficult, joyful, stressful and everything in between. Is technology only being introduced because it’s flashy or does it serve a purpose? Travel Offshore, Beat NPS Goals : In the travel industry, customer loyalty is everything. How to improve CES.

Analytics 52

Analytics Offshoring Software Sales 52

Anexa

OCTOBER 15, 2021

In China, live commerce has transformed the retail industry and established itself as a major sales channel in less than five years. Choice of technology (omnichannel is preferred), tracking (monitoring event impact lets you know what works) and marketing are all critical components in the success of your live commerce activities.

BPO 52

BPO Outsourcing Retail Data Entry 52

MicroAgility

OCTOBER 14, 2021

For experts in the industry, many of these potential risks can be estimated. Data from past projects and industry benchmarks can help in reducing the difference between actual and estimated costs. With the right expertise, resources, and technology, there is a much better chance of successful strategy execution.

Management 98

Management Cost Control Out-Tasking Accounting 98

Obobo

OCTOBER 15, 2021

Tech Zero is led by Bulb and industry body Tech Nation, and was founded by fast-growing British tech firms allplants , Babylon , Citymapper , Faculty , GoCardless , Habito , Hopin , Moneysupermarket Group , OLIO , Onfido , Revolut , Starling Bank , what3words and Wise. oboloo Joins Tech Zero.

Government 52

Government Banking Accounting Jobbing 52

Perficient Digital Transformation

OCTOBER 12, 2021

Our expertise in all of the major marketing technologies allows us to facilitate complex integrations across applications to give customers a unified solution. I’ve learned so much about the industry and myself while working here, and I can’t wait to continue building my career on this foundation of collaboration and excellence.”

Jobbing 72

Jobbing Collaborations Marketing Management 72

Anexa

OCTOBER 15, 2021

COVID-19 struck in early 2020 and dramatically impacted the economy across all industries. One of the industries most deeply affected by the crisis was the banking world – like all other sectors, (and as an essential service) they were forced to answer the call and quickly reinvent the entire banking model. Information technology?

Business Process Outsourcing 40

Business Process Outsourcing Outsourcing Banking Right-Sizing 40

Metasource

OCTOBER 13, 2021

This was made clear at this year’s American Fair Credit Council (AFCC) Fall Conference in Las Vegas, where organizations in the debt relief industry gathered for networking and educational sessions on topics like reputation and “rebranding.”. Client and creditor documents are classified using advanced recognition technology.

Automation 52

Automation Human Resources Customer Service Accounting 52

Everest Group

OCTOBER 12, 2021

The “Business Value Orchestrator Platform” views application management as one part of a broader initiative comprising other technology towers, operating models, service management solutions, delivery enablement, and next-generation sourcing.

Sourcing 52

Sourcing Management Service Engineering 52

Anexa

OCTOBER 15, 2021

Now that many of the customer interactions have become ‘transactional’, either as a result of self-serve, automation or touch technology, it has never been more important that when customers do speak to someone, the exchange is personal, personable and connective.

Customer Service 40

Customer Service Outsourcing Service Research 40

Everest Group

OCTOBER 14, 2021

This increase in IT services spend requires procurement to rewire their own agendas from being cost-focused towards becoming more value-focused, and also reshaping outsourcing contracts to ensure long-term success in today’s changed outsourcing environment.

Sourcing 52

Sourcing Cybersecurity Right-Sizing Risk Management 52

Zinnov

OCTOBER 14, 2021

For one, companies that keep their focus fixed on credible transformation proof points – such as technology sophistication, long-term vision, customer footprint, GTM, etc., How can sellers go about building a differentiated and scaled platform, to entice potential buyers? will attract more suitors.

Automation 52

Automation Software Marketing Management 52