Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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What Makes A Great Outsourcing Partnership (and even friendship) 

Redial

As the term nearshoring keeps popping out on different media outlets , reinforced by constant trade and investment agreements, companies will continue to outsource. So, in the month of love and friendship, we see fit to talk about the benefits of outsourcing partnerships and how to keep them successful and turn them even into friendships. Which ultimately relies on development and execution.

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Three Key Ways To Scale Your Team Through Outsourcing

SEBPO

Three Key Ways to Scale Your Team Through Outsourcing BLOG Three Key Ways To Scale Your Team Through Outsourcing As a partner to some of the largest companies in the digital advertising industry, we have witnessed how daunting growth can be without a plan to scale your operations. Once they decided to work with us, our clients, regardless of their size, have experienced how they can expand their reach and augment their ad ops, creative, data solutions, media planning, and quality assurance teams

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Why the Dedicated Team Model is the Future of Outsourcing

Outsource Workers

For businesses and organizations, outsourcing has become a popular solution to streamline operations and cut costs. With the ever-evolving technology landscape, the dedicated team model appears to be the future of outsourced solutions. This trend offers great potential for companies to take advantage of several benefits, including cost-effectiveness, access to specialized skills and resources, and overall flexibility.

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BPO in Mexico

Intugo

BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by business process outsourcing or BPO in Mexico? Traditionally, companies have been in charge of carrying out the entirety of their operations internally. This has been the case even though some of the functions they perform are outside of the realm of their primary business activity.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Cybersecurity Risk Dashboards: No Value, Extreme Liability

Forrester Digital Transformation

In the last twelve months, “Risk Dashboards” became all the rage in cybersecurity with varied titles like “Risk Index,” “Security Baseline,” “Security Posture,” and “Risk Posture.” These dashboards appear in a vendor’s user interface and purport to help security programs improve. Some even offer coveted “benchmark data,” leaders can share with boards and executives.

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Indian Companies Eyeing Global Expansion

The Global Small Business Blog

©iStock/lakshmiprasad S Small and medium businesses in India have now set their sights on global expansion, with many first-generation entrepreneurs successfully building their companies and looking to grow overseas. After completing his master’s degree in 1999, 48-year-old Saket Gaurav started working at a Russian company for a while before he moved to Dubai to join another firm.

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More Trending

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What is ESG?

McKinsey and Company

Environmental, social, and governance (ESG) criteria are useful in measuring a company’s progress toward achieving social goals in addition to creating shareholder value.

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A New Year Demands A New Digital Measurement Framework

Forrester Digital Transformation

There’s something about entering a new year. Unbridled optimism, renewed hopes, and general positivity about having a fresh start are typical emotions. But 2023 is not like any other year.

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Franchise Brands Continue to Expand Internationally

The Global Small Business Blog

©iStock/Dilok Klaisataporn COVID has forever changed businesses, especially franchises, yet international businesses have learned to adapt and continue to expand into new countries. This month Franchising.com rounded up their international deals with reports on Dave and Buster’s, Hyatt, IHG, Jan-Pro, McDonald’s, Slim Chickens, The Habit Burger Grill, Twin Peaks, and Woof Gang Bakery… and how France is cracking down on influencers.

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What Is Data Discovery And How To Implement It?

31 West

Data is, without any doubt, the most powerful tool in a marketer’s arsenal. It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services. And when it comes to data, there’s one topic in the market that we can easily call the hottest these days. That is the topic of data discovery.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How to close the Black tech talent gap

McKinsey and Company

Businesses risk billions if Black professionals continue to be underrepresented in tech jobs. Closing the gap means making changes to education, recruiting, and retention initiatives.

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Use Marketing Analytics To Support Your 2023 Marketing Strategy

Forrester Digital Transformation

Marketing analytics is the practice of measuring, managing, and analyzing data from marketing initiatives — including channels, programs, campaigns, and tactics — to improve marketing effectiveness and identify opportunities to optimize short- and long-term objectives.

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Did You Know? Website Globalization Review Gap Analysis

The Global Small Business Blog

©iStock/metamorworks The Website Globalization Review (WGR) Gap Analysis service provides technical and strategic assessment of a business’s ecommerce sales channel efforts. This is a SEO diagnostic service designed to help you acquire more international consumers online and is available to CS clients as part of digital strategy counseling with a CS Trade Specialist.

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Zendesk vs ServiceNow Compared 2023

31 West

Customer service is one of the main building blocks of businesses today. Customers highly value companies that provide them with a personalized experience. From a financial perspective, companies can generate more revenue and retain customers in the long run. So, if you are looking to optimize your service desk, employing customer service software would be a good option.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Sitecore Honors Six Perficient Colleagues as MVPs in 2023

Perficient Digital Transformation

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. “I’ve seen firsthand how hard these individuals have worked over the last year, not only to accelerate their own knowledge but to share their expertise with fellow colleagues at Perficient and the greater Sitecore community.

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TIER: Tech Layoffs Are Signaling Something Much More Than A Downturn

Forrester Digital Transformation

Tech Execs, do not be too aggressive with short-term cuts that inevitably will force you to play catch-up in the long run. Instead, be aggressive with repositioning your workforce to expand core business growth and strengthen the durability of your advantage in the market.

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Today in Global Small Business: Global Supply Chain Finance for Global Small Businesses

The Global Small Business Blog

©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: To support global supply chains, we need to help global small businesses. Tips for expanding your online business globally. How to grow your employee benefits as you expand globally. Quote of the week: “Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee.

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A Beginner's Guide to ServiceNow IT Workflow

V-Soft Consulting

With the IT industry booming, so many companies are quickly moving towards digital transformation and in the process, they are replacing outdated, manual practices with digitized solutions. Business leaders are changing their perspectives and switching to technologies that are capable of handling everything. If you are planning to switch to technology to manage your company’s IT Workflow and streamline your business goals, ServiceNow is probably the best solution for you.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon. Because money is what makes the world go-’round, the payments industry has responded to this heightened sense of urgency from consumers to get ahold of merchandise, services, and funds seamlessly, immediately, and with little to no human interacti

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The Keys to Effective Digital Product Management

Forrester Digital Transformation

If you’re in product management, your skills are needed today! According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today.

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Deploying A BPO Disaster Recovery Plan Built for Your Business

Transparent BPO Outsourcing

“Hope” is not a plan to mitigate inevitable risk! By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.” Something will inevitably go awry with your IT systems […] The post <strong>Deploying A BPO Disaster Recovery Plan Built for Your Business</strong> appeared first on Transparent BP

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Employer of Record: A Guide to Global Expansion

Global Expansion

Global expansion can present a number of challenges, such as entering unknown markets and achieving compliance. In fact, most companies actually lose money on global expansion, with only 40% returning more than 3% profit. However, businesses can significantly mitigate these risks by working with an Employer of Record (EOR). By utilizing an EOR, businesses rely on them to provide global payroll, benefits, and compliance in the countries they want to hire in.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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A New Wave Of Governance: Automation Within The Public Sector

Zinnov

The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps optimize these processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robo

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Three Personalization Mantras To Help You Survive A Data Deprecation World

Forrester Digital Transformation

In this corner … consumers and privacy concerns. And in the other corner … companies prioritizing personalization in their business objectives. Who will win this fight of opposing forces? For too long, companies (and particularly marketers) have tried to drive efficient customer acquisition with “personalized” experiences and by hyper-targeting individuals.

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IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share | Webinar

Everest Group

Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and growth pockets in the technology services market.

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5 key trends shaping the content services market in 2023

Hyland

This is a summary of the Hyland-sponsored webinar Content Fuels Your Anywhere-Work Strategy: Top Trends Shaping the Content Services Market , featuring guest speaker Cheryl McKinnon, Principal Analyst, Forrester Research. As the apex of the pandemic continues to wane, it is clearer and clearer that many of the reactionary work-from-anywhere strategies we implemented in response to 2020 are here to stay.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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5 Product Engineering Mantras for Start-ups

comeMakeit

Every startup journey starts with a dream, a big one. It starts with wanting to change, or rather revolutionize, the way customers consume something, like Spotify, Airbnb, or Netflix. These disruptive startups took the risk to develop their ideas, and importantly, at the right time, i.e., when the market is ready. Looking back at their success stories we might oversimplify their journey and come up with many rules.

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Indian Firms Are Adopting SaaS, And It Is Not To Save Costs

Forrester Digital Transformation

Indian enterprises have had SaaS on their radar for the last 7+ years, if not more. SaaS uptake in India was slow and cost used to be the only major driver towards SaaS adoption. Indian enterprises were in dilemma when major software vendors shelved their on-prem solutions in favor of SaaS only offerings.

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The Hackett Group, Inc. invites you to participate in the 2022 Fourth Quarter Earnings Conference Call on Tuesday, February 21, 2023

The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the fourth quarter ended December 30, 2022 on Tuesday, February 21, 2023 after the close of regular market hours. Following the release, the senior management will discuss fourth quarter results in a conference call at 5:00 P.M. ET. The number for the conference call is (800) 593-0486, [Passcode: Fourth Quarter].

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How the Asian insurance market is adapting to the future

McKinsey and Company

In this podcast, three McKinsey partners and leaders of the Insurance Practice discuss the themes that will define Asian insurance in 2023 and beyond.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.