Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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Impact Sourcing Requires Impact Performance

Customer Serv Outsource Smarter

What is impact sourcing, and why is it relevant? Impact Sourcing is a socially conscious business practice where companies are intentional about hiring individuals living in areas with persistently high unemployment and limited career opportunities. In many developing countries, job seekers significantly outnumber formal job opportunities. Therefore, socially oriented outsourcing strategies aim to make a positive economic impact on disadvantaged and marginalized sectors of the population, in add

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Exploring the World of Nearshore Software Development: A Comprehensive Guide

Bydrec

If you're looking for a cost-effective and efficient way to outsource your software development needs, nearshore software development may be the solution for you. This outsourcing model has gained popularity in recent years and involves partnering with a software development company in a nearby country. By choosing nearshore, you can take advantage of several benefits such as lower costs, cultural proximity, and time zone compatibility that traditional offshore outsourcing doesn't offer.

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Today in Global Small Business: Global Small Businesses Are the Heartbeat of America

The Global Small Business Blog

©iStock/PeopleImages What's affecting me, my clients, my colleagues and other global small business owners: SBA Administrator Guzman in Anaheim recently – showing pride for global small businesses in Anaheim, CA. Black-owned brands eye ‘unicorn’ success with McKinsey’s Next 1B. Scientists at the University of Padova in Italy have proven that by using a completely non-invasive brain-machine interface technology, those who are fully paralyzed can drive a wheelchair simply by using their minds and

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Everything You Need to Know About Data as a Service

Metasource

In today’s digital age, everything revolves around data. From logging employee productivity to managing client information, the business world is dependent on capturing and analyzing data to gain insight into organizational functions. When companies fail to do so effectively, their operations suffer. According to a global survey conducted by Dimensional Research , 82% of organizations operate using outdated data, and 85% are forced to face “incorrect decisions and poor business outcomes” because

Service 52
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Digital Transformation: The Not-So-Secret Sauce To Getting The Basics Right

Forrester Digital Transformation

Digital transformations are notoriously hard. In Forrester's Business And Technology Services Survey, 2022, nearly all services decision-makers have or anticipate challenges in executing their digital transformation. But this does not mean that there is some secret sauce that only a chosen few digital natives possess which remains hidden to the rest of us.

Service 246
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Jira vs Zendesk Compared 2023

31 West

Are you looking to grow your business? Are customer retention and increasing sales your business objective? If yes, you need to focus on the quality of customer support you deliver. You can have an internal team or an outsourced IT help desk team ; the quality should remain consistent. Jira and Zendesk are solutions that can help you in the process.

Sales 130

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Agtech: Breaking down the farmer adoption dilemma

McKinsey and Company

Current macroeconomic conditions, consumer focus on sustainability, regulations, and changing business models could further drive farmers’ adoption of agtech products, if their concerns are addressed.

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Central Bank Digital Currency In India: The New Money Is Here!

Forrester Digital Transformation

The world of money is changing, and India has made impressive progress toward innovations in digital payments. India’s central bank, Reserve Bank of India (RBI), is now focusing on Central Bank Digital Currency (CBDC). Things have been a little hazy around the use of cryptocurrencies in India.

Banking 235
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Jira vs Servicenow Compared 2023

31 West

Are you struggling to route, track and manage requests and issues? Are repetitive tasks bogging your service desk? Do you not have tools to analyze the data at hand? If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience.

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Slowbalization After Global Financial Crisis

The Global Small Business Blog

©iStock/Anna Shalygina Globalization has seen ebbs and flows over the decades. According to the International Monetary Fund (IMF), the “Slowbalization” that followed the global financial crisis has been characterized by a prolonged slowdown in the pace of trade reform, and weakening political support for open trade amid rising geopolitical tensions.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Three Ways to Personalize the Medical Product Experience

Perficient Digital Transformation

“Personalization” has been one of the hottest buzz words and approaches in the digital commerce space over the last five years. But personalization isn’t new- it’s been around as long as humans have been conducting commerce. Think about it. Even before the onset of eCommerce and digital buying channels, brands were personalizing ads and products to attract certain types of customers – which is, personalization at its roots.

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NIST AI Risk Management Framework 1.0 — What It Means For Enterprises

Forrester Digital Transformation

Forrester provides guidance on how to succeed with AI governance with the NIST’s AI RMF 1.0.

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How Do Firewalls Protect Your Network From Intrusion Detection?

31 West

A firewall is an internet security method. It analyzes and scans all data traffic flowing to and from your network as per a predefined set of regulations. Firewalls block uncertified data traffic and allow only the data that is supposed to be secure. The process involves a set of security restrictions that you or your network manager specify. Firewalls analyze the meta content of data packets and decide whether to allow or block traffic depending on established rules.

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Getting Paid Quickly Matters to Global Small Businesses

The Global Small Business Blog

©iStock/Pixfly Global financial infrastructure platform Stripe and global small business platform Xero recently announced the expansion of their partnership to help small businesses worldwide get paid faster. Stripe and Xero are working together to build a far deeper integration of Stripe Connect into Xero’s small business platform that will enable greater convenience for customers and automate accounting for transactions.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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The Problem with “We Should”

Perficient Digital Transformation

“We Should” is Said a Lot I’ve worked at a handful of companies throughout my career. If you split the years out, half of my time has been working within an agency and the other half has been in-house. The agency work has allowed me to see dozens of other companies as well. I’ve been able to participate in high-level business strategy sessions, company culture discussions, branding efforts, and advertising campaign planning and execution.

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What Consumers Like – and Detest – About Subscriptions

Forrester Digital Transformation

Consumers shared their attitudes towards subscriptions - see key highlights.

Retail 246
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10 Global Talent Acquisition Trends for 2023

Globalization Partners

Whether you’re testing new markets or scaling your workforce, international hiring can be an exciting yet challenging venture, even for experienced businesses. However, researching cultural nuances, leveraging effective tech tools, and implementing best practices will help streamline the global talent acquisition process. G-P is at the forefront of the global employment industry, and our years of experience have equipped us with detailed knowledge to guide growing companies during their global h

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Xena Workwear Founder and CEO Ana Kraft Talks About Building a Global Brand Beyond Shrink It and Pink It (wegginar® 2/8/23)

The Global Small Business Blog

©2023 Women Entrepreneurs Grow Global. All rights reserved. "Be safe, be you, be a badass." – Ana Kraft Hello all women badasses (and entrepreneurs). We invite you to join Women Entrepreneurs Grow Global's next wegginar® Wednesday, February 8, 2023 at 11:00 AM Central Time to hear from badass founder and CEO of Xena Workwear, Ana Kraft. She'll talk about " Building a Global Brand Beyond 'Shrink It and Pink It'.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Borrell Miami

SEBPO

Borrell Miami MARCH 5 – 7 2023 Miami, FL If you follow your favorite outsourcing thought leader, you’ll get to Miami. Borrell Miami. This March 5th through 7th, SEBPO’s Todd Handy and Brett Dunlop are headed to the 13th annual Borrell Miami conference, joining forces with hundreds of other advertising executives and industry leaders. Located at the elegant Miami Marriott on the Biscayne Bay, local advertising, marketing, and revenue strategies will dominate this three-day conference center

Retail 98
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Use Digital Decisioning Solutions To Drive Your Operational Excellence

Forrester Digital Transformation

Our recent 2022 survey found that among the APAC data and analytics decision-makers, only 13% indicated that their enterprise has advanced insights-driven business maturity — that is, they use a decide-act-learn-improve loop to ensure that insights are having maximum business impact.

Analytics 130
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Leapfrogging ISVs towards the Metaverse

comeMakeit

Just before AI Tools grabbed popular attention, the tech industry was abuzz with metaverse and its related technologies like AR (Augmented Reality), VR (Virtual Reality), etc. These technologies are quickly finding new applications in diverse domains. Many assumed metaverse technologies only refer to a digital universe where digital personas of people participate in various collaborative activities like attending virtual meetings, training sessions, etc.

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Celebrate Your Life

The Global Small Business Blog

©2023 Laurel J. Delaney. All rights reserved. "The more you praise and celebrate your life, the more there is in life to celebrate.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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4 Ways to Reduce Customer Service Phone Volume

Simplr

Hold the phone: it’s time to increase efficiency and cost-effectiveness. Historically, phone is the most expensive customer service channel to staff and maintain. Still, in a world where companies are constantly dealing with customer inquiries and complaints, the phone has persevered given how efficient it is for resolving problems. Or is it? According to the eDigital Customer Service Benchmark Survey, just 44% of consumers are actually satisfied with traditional phone experience.

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Automation Opportunities Abound In Corporate Banking

Forrester Digital Transformation

It’s no secret that in today’s business climate, corporate banks are feeling the squeeze. They struggle with an installed base of pre-modern applications and archaic processes. Now is the time when corporate banks change the way they serve clients.

Banking 130
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How our interconnected world is changing

McKinsey and Company

What’s the fate of globalization? New research breaks down changes in the global flows that bind us together—and what those changes mean for our collective future.

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Using Docker – Multiple Virtual Machines

Perficient Digital Transformation

I work on multiple projects at the same time. In my daily workflow, I switch between projects throughout the day. It is important for me to keep my projects separate for security reasons. To accomplish this, I have a separate virtual machine for each client. I am able to stay logged in to required systems, install different versions of software, keep client specific information separate from other clients, and run a local development environment for each client.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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What Partnerships Should Know About Schedule K-1 Before Filing Taxes

inDinero

If you’re starting a business partnership for the first time, you may be asking, What is a Schedule K-1 form for taxes? Also known informally as a K1 form, a Schedule K-1 is a federal tax document that the IRS requires of partnerships. Two or more partners use a Schedule K-1 to report their share of profits, losses, and dividends. Startup businesses often are not aware of their obligation to provide the K1 tax form to their partners.

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There’s A Recession, But Not In My Backyard

Forrester Digital Transformation

Baffled by what you hear about the economic environment? Struggling to make sense of conflicting points of view? You’re not the only one. We’ve been wading in a sea of contradictions for some time now, trying to balance consumer perceptions that say one thing with macroeconomic data that say another.

Marketing 130
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Investing in a net-zero economy: Scaling blended finance

McKinsey and Company

The scale of financing required for the transition to net zero is immense and the current financial gap substantial, making it vital to rapidly increase blended finance.

Finance 84
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Edit Interactions in Power BI: Manage Interactions between Visuals in Power BI

Perficient Digital Transformation

Edit interaction is valuable feature in Power BI which used to manage the interaction between the visuals. Generally, Power BI visuals are interactive that is after selecting any item of visual affects other visual too. So here Edit Interaction helps in controlling the interaction between the visuals. Which helps in making efficient and also it makes sure that the visuals show the insights that we need.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.