The Global Small Business Blog

MAY 10, 2024

©2024 Women President Organization. All rights reserved. The Women Presidents Organization (WPO) Entrepreneurial Excellence Forum (EEF) , the premier gathering of women entrepreneurs who lead multi-million-dollar businesses, will be held on May 15-17, 2024, at The Broadmoor in Colorado Springs. This three-day forum will gather over 700 distinguished women business leaders for a transformative experience brimming with invaluable connections, insightful guidance from industry experts, and cutting-

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31 West

MAY 11, 2024

Every form of interaction you make with a customer is important. Digital technology has increased opportunities to get in touch with them. Organizations today use different digital technologies to improve interactions. The tools help them learn client behavior and create tailor-made ways to connect. Digital customer service increases satisfaction, trust, and retention.

Customer Service 130

Customer Service Service Cybersecurity Sales 130

Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. With disruptive forces emerging from various corners, healthcare organizations find themselves in a race to create personalized experiences that foster lasting engagement and trust.

Healthcare 96

Healthcare Marketing Manufacturing Collaborations 96

IBM Business Partners

MAY 10, 2024

Underpinning most artificial intelligence (AI) deep learning is a subset of machine learning that uses multi-layered neural networks to simulate the complex decision-making power of the human brain. Beyond artificial intelligence (AI) , deep learning drives many applications that improve automation , including everyday products and services like digital assistants, voice-enabled consumer electronics, credit card fraud detection and more.

Out-Tasking 98

Out-Tasking Flexibility Manufacturing Efficiency 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Services

MAY 8, 2024

Amid the dynamic realms of modern business and technology, organizations seek to maintain a competitive edge and elevate business outcomes and user experiences through their SAP investments. The crux of this endeavor lies in fostering continuous value creation throughout the journey. Drawing from my experience with clients across expansive, multi-year SAP engagements, there are three areas where collaborative value creation and charting future roadmaps intertwine seamlessly. 1.

Advisory 86

Advisory Collaborations Managed Services Automation 86

The Global Small Business Blog

MAY 11, 2024

©2024 Laurel J. Delaney. All rights reserved. "When you take a flower in your hand and really look at it, it's your world for the moment. I want to give that world to someone else. Most people in the city rush around so, they have no time to look at a flower. I want them to see it whether they want to or not.

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Perficient Digital Transformation

MAY 9, 2024

Recently, to meet project requirements, we customized and expanded the functionality of the “General Link” feature by incorporating a new “Telephone Link” feature. Everything was working correctly on our local project instance, but we got the below-listed error when the changes were deployed on the higher environment. Exception: Sitecore.Exceptions.AccessDeniedException Message: Calling Fieldtypes.ExtendedGeneralLink.ExtendedGeneralLinkForm.OnModeChange method through ref

Sourcing 105

Sourcing Efficiency Software 105

IBM Business Partners

MAY 14, 2024

CFOs are the stewards of investment capital, orchestrating a movement with transformative technology and innovation to evolve businesses, accelerate revenue streams and drive meaningful outcomes. The current business environment has CFOs facing headwinds for decision-making in less-than-ideal conditions with rapidly shifting regulations, tedious reporting standards, ESG requirements and inflationary pressures; however, the need for growth and profit expansion remains, and as CEOs look for ways t

Finance 73

Finance Government Out-Tasking Regulations 73

Everest Group

MAY 14, 2024

NextWealth leverages impact sourcing to drive business growth and create social impact with a unique three-pillar approach focused on talent, technology, and training. Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to the NextWealth center in India. After six-hour trip from our office in Bengaluru, Karnataka, to visit Mahendra NextWealth’s center in Mallasamudram (near Salem) in Tamil Nadu, little did we how profound

Impact Sourcing 64

Impact Sourcing Sourcing E-Commerce Jobbing 64

The Global Small Business Blog

MAY 14, 2024

©iStock/Mr Saryanto I've [Laurel Delaney] traveled to Japan many times and on every trip, I find something new to appreciate. Travel journalist Kristin Braswell feels the same. The first time I landed in the country in 2017, I was enamored by Tokyo’s glowing skyscrapers, Kyoto’s quiet kissatens (cafes) and countryside hills blanketed in electric shades of orange and fuschia that flashed like neon lights aboard the country’s famous bullet train.

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Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

IBM Services

MAY 8, 2024

The recent validated what many of us in the industry already knew: Identity has become the leading attack vector. The 2024 report showed a 71% increase in valid identities used in cyberattacks year-over-year. What really puts it into perspective is the realization that you are just as likely to have your valid identity used in a cyberattack as you are to see a phishing attack in your organization.

Administrative 81

Administrative Accounting Risk Management Risk Management 81

Perficient Digital Transformation

MAY 14, 2024

We’re excited to announce our Data Cloud Expert specialization! This is the highest level of Salesforce-validated expertise for Data Cloud. This achievement isn’t just a milestone, it’s a testament to our commitment to revolutionizing how businesses leverage their data to drive business outcomes, unlock trapped data, and enhance customer experiences.

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Manufacturing Healthcare Collaborations Design 59

Intelligent Management Inc.

MAY 9, 2024

Thousands of views on LinkedIn On 31st March this year, as it was the birthday of Dr. Goldratt who developed the Theory of Constraints, we posted a photo of him and a short message : Today is Dr. Eliyahu Goldratt’s birthday. We spent the morning surfacing assumptions that we can challenge in order to create a breakthrough, the way Dr. Goldratt taught us.

Manufacturing 68

Manufacturing Design Management Sales 68

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. This strategic decision can create new revenue streams and differentiate providers. While these accelerators offer numerous benefits, they face challenges in gaining client acceptance. In this blog, we explore the pricing strategies for accelerators and discuss five crucial factors that providers need to consider to maximize the value of their assets.

Service 69

Service Sales Software Research 69

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

The Global Small Business Blog

MAY 8, 2024

©iStock/Antonio_Diaz International Finance Corporation's (IFC's) white paper, “ Banking on Women Who Trade Across Borders ," underscores the critical need for gender equality in international trade and trade finance. Women Entrepreneurs Grow Global® also understands and actively supports empowering women in international trade. For those who don't know, wegg® educates women business owners to level the playing field for women interested in taking their business to the next level through globaliz

Banking 235

Banking Finance 235

Influx

MAY 14, 2024

The challenge A digital ticketing platform with more than 5 million worldwide users struggles to manage a 1,000+ ticket backlog and needs extended coverage to better assist global audiences. The two-sided eCommerce platform works with over 2,000 theatres, producers, and cultural institutions globally, bringing inventory to consumers with more than 1,000 media and travel partners.

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Customer Support Flexibility Efficiency Management 52

Perficient Digital Transformation

MAY 14, 2024

The Summer ‘24 release preview is out and will be generally available by mid-June! The latest release from Salesforce brings critical feature improvements for our friends in the Healthcare & Life Sciences (HLS) industry. Of course, the hot topic in Tech over the last year has been Artificial Intelligence (AI). As Salesforce continues to beef up its AI offerings, the HLS industry using Health Cloud will reap the benefits of new and improved generative AI features that make a substantial diff

Healthcare 59

Healthcare Engineering Collaborations Out-Tasking 59

Working Solutions Outsourcing

MAY 14, 2024

In the rapidly evolving landscape of customer service, the emergence of the On-Demand GigCX Model marks a significant shift away from conventional approaches. Offering unparalleled flexibility and scalability, this model allows businesses to adapt to fluctuating demands with ease—a stark contrast to the rigid, resource-intensive nature of traditional contact centers.

Customer Service 52

Customer Service Service Flexibility Outsourcing Operations 52

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Management

V-Soft Consulting

MAY 14, 2024

The field of IT Service Management (ITSM) has grown considerably, with multiple tools offering comprehensive solutions to meet the evolving needs of businesses. Two leading players in this area are BMC Helix ITSM and ServiceNow IT Service Management. If you're considering a solution for your organization, it's crucial to understand the strengths and differences of these two platforms.

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Management Service Flexibility 52

The Global Small Business Blog

MAY 9, 2024

©iStock/SARINYAPINNGAM In Descartes's third annual consumer sentiment study of ecommerce, it shows that home delivery online buying grows , but too many consumers still experience delivery woes. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year, and that 57% made purchases in at least one new product category this year.

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IBM Services

MAY 8, 2024

In the ever-evolving landscape of cybersecurity, businesses are constantly seeking robust solutions to fortify their defenses and navigate the complex challenges posed by cyberthreats. FreeDivision, an IBM Business Partner, stands out in the field by understanding the local needs of its clients. Operating as a security service partner, FreeDivision leverages IBM’s endpoint detection and response (EDR) solution, IBM Security® QRadar® EDR, as part of its solution, freedivision.io,

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Cybersecurity Automation Manufacturing Collaborations 67

Perficient Digital Transformation

MAY 14, 2024

Your order management system sits at the critical intersection of customer experience and operational efficiency. But when it comes to justifying an investment in a new platform, you can’t rely on vague promises of improved service levels alone. Our recent research study revealed that C-suite decision makers prioritize cold, hard financial metrics when evaluating order management solutions.

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Order Management Management Finance Analytics 52

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. But can it move from consumer applications to the enterprise environment? Read on to explore agentic AI’s potential to transform operations and the challenges of this rising technology.

Robotics Process Automation 64

Robotics Process Automation Automation Government Software 64

inDinero

MAY 13, 2024

What is payroll tax? It’s money collected from employee wages and used to fund Social Security, Medicare, unemployment insurance, and other government programs. Since businesses are responsible for calculating, withholding, and remitting the tax to the government, navigating this process can be an administrative challenge. In this article, we’ll explain the basics of the tax and how to do payroll yourself.

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Payroll Insurance Out-Tasking Government 52

The Global Small Business Blog

MAY 13, 2024

©iStock/Bulat Silvia What's affecting me, my clients, my colleagues and other global small business owners: U.S. trade policy was once fairly simple. Not any more. It's at a crossroad. How a global biopharma leader became a leader in ethical AI. Website globalization in 3 stages. Quote of the week: "When it comes to international trade, the question is, who is going to write the rules, the United States or China?

E-Commerce 191

E-Commerce 191

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. The impact of healthcare data usage on people’s lives lies at the heart of why data governance in healthcare is so crucial.In healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 66

Government Healthcare Regulations Insurance 66

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

MAY 13, 2024

Introduction to Selenium Web application testing is the primary use of Selenium, an open-source program that may be used for various tasks, such as web scraping and automating tedious tasks. Apart from supporting multiple programming languages, including Python, Java, C#, and others, it provides a suite of tools for automating web browsers across various platforms.

Automation 52

Automation Design Sourcing Software 52

Everest Group

MAY 9, 2024

As digital CX continues to grow in importance, strategic business outcomes – aimed at establishing a genuine partnership between enterprise and providers based on mutual trust – are set to redefine the measurement of success. Delve into this blog to explore the advantages and potential hurdles of adopting a strategic business outcome in CXM. The revolutionary integration of digital CX solutions is significantly transforming customer experience service delivery.

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Service Collaborations Outsourcing Services Contracting 59

Airswift

MAY 10, 2024

Globalisation continues to march ever onward, and today’s workplace is no exception. Employees hail from all corners of the globe, representing various cultures , races, genders, religions, and identities. Creating a welcoming work environment for everyone is not just an ethical necessity but also a strategic one.

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The Global Small Business Blog

MAY 15, 2024

©iStock/jetcityimage Apple co-founder Steve Wozniak cited his working relationship with Steve Jobs and a simple math equation while advising University of Colorado at Boulder 2024 graduates on how to be happy in business and life. Want to know what the formula is? Find out here.

Jobbing 172

Jobbing 172

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll