Forrester Digital Transformation
MARCH 27, 2023
The Federal Reserve announced on Wednesday that it is hiking interest rates by 25 basis points to a range of 4.75% to 5%. This decision has made headlines because many had hoped for a pause on the Federal Reserve’s continuous interest rate hikes due to the banking system’s volatility.
Redial
MARCH 27, 2023
Have you ever felt peace after receiving a direct and transparent message? From the beginnings of times, “communication” has been a key piece in the function of every day-to-day activity of all individuals. Why is it sometimes so hard to communicate clearly? Why does not having a clear communication create confusion and chaos? Our focus today will be communication between the BPO industry and the client, taking into consideration the Client Experience Executive role.
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Forrester Digital Transformation
MARCH 27, 2023
In the prior Forrester Wave™ evaluation on contact-center-as-a-service (CCaaS) providers in August of 2020, AI was mentioned offhand a few times. It was not, however, a factor in the Wave scoring at all. A few years changed everything. AI has taken center stage in this year’s Wave, providing new capabilities across many aspects of a CCaaS vendor’s offerings.
McKinsey and Company
MARCH 27, 2023
AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.
Advertiser: ZoomInfo
When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.
Forrester Digital Transformation
MARCH 27, 2023
Ransomware Vulnerability Warnings Are Coming To A Critical Infrastructure Near You The US Cybersecurity and Infrastructure Security Agency (CISA) launched the Ransomware Vulnerability Warning Pilot (RVWP) in January 2023 in response to ongoing concerns about the threat of ransomware. This is the CISA’s ransomware-centric take on external attack surface management for critical infrastructure.
McKinsey and Company
MARCH 27, 2023
The space sector is at an inflection point similar to what commercial air travel experienced after World War II and the internet saw in the 1990s. Is your company ready to capture the opportunity?
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
MARCH 27, 2023
We recently announced that two of our colleagues were recognized by Consulting Magazine for Excellence in Leadership as part of the 2023 Women Leaders in Technology Awards. This award honors Erin Rushman and Kim Williams-Czopek for demonstrating leadership, bringing value across the business, and making an impact as female leaders. Perficient is excited to congratulate Erin and Kim on their incredible accomplishments.
Forrester Digital Transformation
MARCH 27, 2023
Tell Us About Yourself! After finishing my master’s degree in commercial sciences, I started in the graduate program of the biggest Dutch telecommunication provider of the Netherlands. I have worked in several roles, from the wholesale department to innovation, new business, transformation, and cybersecurity, mostly as a strategic advisor for executive leadership positions.
Perficient Digital Transformation
MARCH 27, 2023
In this blog series, we’re exploring the four pillars of a successful Cloud Transformation: Program Model, Cloud Foundations, Portfolio Transformation, and Enterprise App Migration. In our first blog , we discussed the importance of a Program Model and the key elements that should be considered for successful implementation. If you haven’t already, I highly encourage you to check it out.
Forrester Digital Transformation
MARCH 27, 2023
Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Global Expansion
MARCH 27, 2023
Canada is an increasingly popular choice of location for businesses looking to take their operations global. Its $1.9 trillion GDP makes it the ninth-largest economy in the world. The country’s workforce is highly educated and skilled, with over half of Canadian adults having a post-secondary degree or diploma.
McKinsey and Company
MARCH 27, 2023
Agile is a way of working that seeks to harness the inevitability of change, rather than resist it.
Perficient Digital Transformation
MARCH 27, 2023
Success Stories Leading DevOps platform Copado assists businesses in streamlining their Salesforce deployment procedure and enhancing teamwork. Copado helps businesses manage complex deployments, automate testing and continuous integration (CI), and boost productivity with its robust automation tools. In this article, we’ll look at a few actual success stories of businesses that used Copado to streamline their Salesforce deployment process.
McKinsey and Company
MARCH 27, 2023
By focusing on growth, resilience, and sustainability, dairy processors have an opportunity to leverage momentum and engage consumers and customers with a unified story.
Advertiser: ZoomInfo
ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.
Perficient Digital Transformation
MARCH 27, 2023
Microsoft introduces the next chapter of Microsoft Teams Today, March 27, 2023, Microsoft announced the New Microsoft Teams desktop client. This new version of Teams promises to address customer challenges regarding ease of use, reliability, and overall performance. It will be available via Public Preview in March 2023 and generally available later this year.
McKinsey and Company
MARCH 27, 2023
Smart mobility solutions can transform city living and improve quality of life—but are difficult to implement at scale. A collaborative, ecosystem approach could be the way ahead.
Perficient Digital Transformation
MARCH 27, 2023
Many organizations are reaching a level of maturity with their Microsoft Teams adoption. Mergers, acquisitions, divestitures, or even regulatory requirements can create a need for Microsoft Teams tenant consolidation or divestiture. While the situation is changing quickly the current state of migration scenarios and tools for Teams migration between Tenants presents a number of challenges.
McKinsey and Company
MARCH 27, 2023
With the utility industry so fragmented across North America, can digital platforms enable it to consolidate at scale, resulting in lower prices, better service, and more satisfied customers?
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Perficient Digital Transformation
MARCH 27, 2023
Fundamental Microsoft Cloud Certification for Professionals working with Azure; M365; Power Platform; or Security, Compliance, and Identity are available and recommended for anyone selling, designing, implementing, delivering, or supporting Microsoft services in the M365, Azure, or Power Platform (I will call this Microsoft Cloud below) should consider studying for and obtaining the four ‘Fundamentals’ certifications from Microsoft.
McKinsey and Company
MARCH 27, 2023
Disruptions to the world’s food system are deepening the global food crisis. Efforts by the grocery industry and consumers can help prevent a worsening scenario.
Perficient Digital Transformation
MARCH 27, 2023
At sea level, one US liquid pint of water weighs 1.04318 pounds (16.6909 oz), which gives rise to a popular saying: “A pint’s a pound, the world around.” While the recent bank failures of Silicon Valley Bank and Signature Bank have many US congressmen and citizens wondering about the future of cryptocurrencies, across the pond, the Bank of England is soliciting input into the possibilities of issuing a digital pound.
Magellan Solutions
MARCH 27, 2023
Comparing Outsourcing Quotes: 8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. In order to decide whether outsourcing is the best option for you, it is essential that you understand your needs.
Advertiser: ZoomInfo
More than two years into the pandemic, COVID-19 is far from over. Businesses are tasked with beating pre-pandemic numbers, making marketing more essential than ever before. This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue.
Perficient Digital Transformation
MARCH 27, 2023
Introduction to Accessibility Insights The Accessibility Insights extension for Chrome is a tool that helps developers and designers test the accessibility of their web applications. The extension is designed to work with the Accessibility Insights for Web tool, which is a suite of automated and manual accessibility testing tools that can be used to identify accessibility issues in web applications.
Capgemini
MARCH 27, 2023
Deliver a seamless sales experience across the lead-to-order lifecycle Deepak Bhootra 28 Mar 2023 Facebook Twitter Linkedin Frictionless, digitally augmented, data-driven sales operations drive operational excellence, increased value and competitive advantage across your business. Just as professional rally drivers rely on a navigator to get them from A to B, so the sales function depends on strong sales operations support.
Perficient Digital Transformation
MARCH 27, 2023
As we learned in the last blog, how do we create Virtuoso Journeys and their checkpoints. In this blog, we will see some essential commands and how to use them in Virtuoso to write tests in Natural Language Syntax and by targeting a specific element. Virtuoso Tests Following the creation of Journey, test cases can be written in two ways: in plain English and by targeting specific elements on the page using selectors like Hint, XPath, ID, and JS Path.
Outsource Workers
MARCH 27, 2023
The productivity of any sized organisation is significantly improved by hiring an administrative assistant to manage all the time-consuming daily tasks. Administrative assistants who work remotely can perform multiple tasks, not just general admin duties. Therefore, knowing which tasks you need the person you hire to do is vital. Failing to identify the functions that will improve your business will only cost you time and money in the long term.
Speaker: Jaime Krause & Dave Wilkin
Join talent leader, Jaime Krause, Director of Talent Inclusion & Learning at BMO, and Dave Wilkin, CEO & Co-Founder of 10KC, where they'll discuss how BMO is using 10KC’s all-in-one platform across 30K+ global employees to mobilize their winning culture across geographies & departments. Reserve your spot today for November 17th at 10:00 AM PST, 12:00 PM CST, 1:00 PM EST.
Perficient Digital Transformation
MARCH 27, 2023
This week, I had the great honor of speaking during the Automotive and Manufacturing Networking Lunch at Adobe Summit 2023. Before I say anything else, I want to acknowledge what our partners at Adobe have built as industry leaders in technology solutions that enable companies to become experience makers. Not only is Adobe a leader amongst its peers, but it’s also a leader that brings folks together from other industries worldwide.
Magellan Solutions
MARCH 27, 2023
8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. In order to decide whether outsourcing is the best option for you, it is essential that you understand your needs.
Perficient Digital Transformation
MARCH 27, 2023
When Sitecore announced their Cloud Offerings at Sitecore Symposium in October 2023, It crystalized their composable strategy in providing separate product offerings that were each best of breed but could be better together. When you look at Engagement Cloud and Commerce Cloud, with products that have clear capabilities with little cross over, that strategy is well understood.
Intugo
MARCH 27, 2023
Advantages of Human Resources Outsourcing in Mexico The most important thing a company’s management should know when considering the possible delegation of the organization’s human resources outsourcing to a third party is everything the decision can imply at all internal levels. Some of the main advantages or benefits that accrue to companies that implement human resources outsourcing in Mexico are: Cost Savings Suppose the annual cost of outsourcing specific human resources tasks is much
Advertiser: ZoomInfo
Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies—the ultimate competitive advantage. With the help of the fastest, most frictionless way to target strategic accounts with in-the-moment behavioral data, marketers can reach prospects at the very beginning of their buyer’s journey. Even before they’ve engaged with any sales or marketing channels.
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