Redial
JULY 20, 2023
A well-managed call center can significantly impact a company’s reputation and success. To ensure seamless operations and deliver exceptional customer experiences, we recommend call centers to incorporate specific key activities. So, join us on this blog, to discuss essential elements shared by our leadership team handling our operations, that every call center should consider implementing for a better time.
Magellan Solutions
JULY 20, 2023
Language learning has become a key factor in bridging cultural gaps and is essential in developing personal and professional backgrounds. However, learners often need help with overcoming obstacles in language acquisition. Good thing AI language tools expand the language learning resources that give learners the freedom when, where, and how to learn a language.
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The Hackett Group
JULY 20, 2023
Digital World Class Procurement Orgs Drive 2.4X Greater ROI While Spending 21% Less on Operations Miami, FL — July 20, 2023 — Procurement operating costs at typical companies increased for the first time in more than a decade this year, in response to unprecedented uncertainty, including supply disruptions, inflationary pressures, and environmental, social, and governance initiatives, according to new Digital World Class ® research from The Hackett Group , Inc.
IBM Business Partners
JULY 20, 2023
When businesses need industry-leading performance scalability and reliability for their SAP ERP landscape, they turn to IBM® Power® for their compute infrastructure. I can pull a list of benchmarks that highlight why over 4,500 customers run SAP HANA on Power—highest SAP-certified memory scalability, leadership in SAPS performance benchmarks, ranked most reliable among SAP-certified infrastructure platforms, etc.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
The Scalers
JULY 20, 2023
Here’s a scary stat: 95% of companies in the tech industry can’t find the talent they need. And what’s more worrying is you may be one of them. If you’ve ever considered offshoring tech to overcome the talent shortage in your region, this guide is for you. After reading it, you’ll be able to analyse the pros and cons of offshoring, what model works better for your business and the key to finding elite tech talent overseas.
Everest Group
JULY 20, 2023
Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments. The need for effective IAM solutions has intensified with the implementation of BYOD (Bring Your Own Device) policies, cloud-based services, and the ongoing cyber threats.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
JULY 20, 2023
The approval process in Salesforce is a systematic workflow designed to streamline and manage the approval of various business processes within an organization. It helps to make critical decisions, approve sales discounts, contract approvals as well as many such kinds of requests that need to be approved before coming into process. With the approval process in Salesforce, organizations can establish predefined rules, criteria, and steps that guide the approval flow.
Everest Group
JULY 20, 2023
Have a look at the top 15 intelligent automation platform (IAP) providers by revenue market insights.
Perficient Digital Transformation
JULY 20, 2023
Search is something we all use nearly every day, and it modifies our lives for the better. In less than 20 years since the public launch of Google, how we find information has changed dramatically. Thanks to modern search, we don’t have to remember facts as much because we know we can “Google it,” and we spend significantly less time researching questions because someone somewhere has answered it online.
Intugo
JULY 20, 2023
Contact Center in Mexico: What is it and what are the benefits of establishing one? With the digital transformation and the growing increase in the use of technologies, such as smartphones, companies had to enter this business space and change various processes to continue serving and pleasing their customers. Among the brands’ new practices is the Contact Center in Mexico , which is nothing more than a new form of customer service.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
JULY 20, 2023
Creating unified customer experiences across all touchpoints and channels is a common goal among retailers, and organizations often talk about being customer-centric and driving towards a personalized, consistent experience. Despite these priorities, many can’t deliver. At our Retail Innovation Conference and Expo workshop “What Should I Do Now Vs. Next: How to Prioritize Your Unified Commerce Capabilities,” we helped retail leaders assess where their companies currently stand and where they can
Future of Sourcing
JULY 20, 2023
Future of Sourcing publishes the latest content for the opinion-formers and decision-makers at the heart of the global sourcing community. Future of Sourcing columnists and contributors are thought leaders in the global sourcing community and provide innovative, cutting-edge insight on challenges and opportunities in the industry today.
Perficient Digital Transformation
JULY 20, 2023
Welcome to our new series where we embark on a journey to deepen our understanding of disabilities and their associated barriers. In today’s rapidly evolving world, it is essential to foster an inclusive environment that respects and accommodates the needs of all individuals, regardless of their abilities. By shedding light on the categories and characteristics of disabilities, we can work towards dismantling barriers and creating a more inclusive society for everyone.
Everest Group
JULY 20, 2023
APPLY ON LINKEDIN Job Title: Director, Sales Enablement and Training Location City: US (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
SEBPO
JULY 20, 2023
Join us at LMA Fest 2023 Total 0 0 0 0 August 1 – 2, 2023 Gleacher Center | Chicago LMA Fest 2023 SEBPO is proud to be a sponsor of the LMA Fest this year at the Gleacher Center in Chicago. This conference is all about the future of local media and showing you ways to increase revenue and open the doors to new opportunities. Local Media Association (LMA) brings all media together to share, network, collaborate and more.
Perficient Digital Transformation
JULY 20, 2023
If you’re a web application testing or security professional, you’ve likely heard of Burp Suite. This powerful tool is widely used for web application testing and is a go-to for many professionals. One of the most useful features of Burp Suite is its spidering functionality, which allows you to quickly and easily map out a website’s structure and identify potential security vulnerabilities.
Go4Customer
JULY 20, 2023
WhatsApp for business is one of the most widely used communication platforms. WhatsApp for business is adopted by all scales of business.
Perficient Digital Transformation
JULY 20, 2023
As a manufacturer, you likely already understand the importance of customer relationships and building loyalty. As the business landscape shifts, and customers are looking for direct conversations with brands – it’s becoming increasingly necessary to expand your relationships and take your products directly to consumers. In doing so, you’ll be able to grow your customer base through these new channels and start to have direct conversations and dialogues with the end users of your pro
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Blue Ocean
JULY 20, 2023
It seems so long ago now that Lockdown Life has faded into some barely-remembered bad dream, but the global changes it triggered are still top of mind, especially the ongoing dialogue/debate about the relative merits of work-at-home versus work-in-office. In our world of outsourced customer care solutions, one of the big challenges we continue to wrestle with on the sales side of things is the significant change in the contact center RFP process.
Perficient Digital Transformation
JULY 20, 2023
Perficient’s award-winning culture values the employee experience and embraces growth. Mike Willis , director of our Organizational Change Management (OCM) practice , joined Perficient six years ago. Since the beginning, he’s been driven by watching others around him grow – both clients and colleagues. OCM as a group helps people become ready, willing, and able to change.
Capgemini
JULY 20, 2023
We elevate your possible with Generative AI Mark Oost 20 Jul 2023 Facebook Twitter Linkedin While there is a huge adoption of Generative AI across organizations and industries – our research reveals that over 95% of executives are engaged in Generative AI discussions in their boardrooms – we can observe clearly a shift in the way people perceive AI now.
Perficient Digital Transformation
JULY 20, 2023
Introduction In recent years, cloud computing has revolutionized the way businesses manage their IT infrastructure. It offers unparalleled scalability, flexibility, and cost-effectiveness. However, with the convenience of the cloud also comes the challenge of optimizing cloud costs. This is where Cloud Financial Operations (FinOps) plays a crucial role.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Perficient Digital Transformation
JULY 20, 2023
The digital payments landscape has undergone a significant progression, evolving from a luxury reserved for large enterprises to a necessity for businesses of all sizes. Businesses seek to optimize their operational efficiency as part of their digital transformation. In today’s business environment, physical checks present several challenges that hinder operational efficiency, including time-consuming processing, high costs, and susceptibility to errors or fraud.
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