Redial

JANUARY 17, 2023

Business process outsourcing (BPO) is a cost-effective solution for many companies that want to reduce operational costs. Additionally, BPO companies can help companies reduce technology costs by using cloud-based solutions instead of maintaining their own servers. Don’t hesitate to contact us!

Operational Costs 130

Operational Costs Nearshoring Labor Costs BPO 130

Premier BPO

FEBRUARY 27, 2024

Premier BPO is honored to be named a Great Employer and High-Growth Champion at the Sprout Solutions Employer Excellence Awards 2023. ” Sprout Solutions, a leading HRIS solutions provider, recognizes exceptional companies as great employers through their  Annual Awards.

BPO 52

BPO Payroll Analytics Efficiency 52

Everest Group

SEPTEMBER 14, 2023

Offering a talented workforce, cost-effectiveness, and infrastructure, the nation is attracting the attention of both providers and customers alike. South Africa has emerged as a stand-out destination for customer experience (CX) services. Now is the time to capitalize on this alluring market in this rising continent.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

Perficient Digital Transformation

SEPTEMBER 25, 2023

As our experts explored in discussions for a 2022 Forrester report, Ease The Nursing Shortage By Triaging And Responding To Early Workforce Warning Signs , technology stands to elevate care experiences and empower care teams. And that’s easy to understand due to the plethora of available options and new solutions entering the market each day.

Healthcare 98

Healthcare Efficiency Marketing Management 98

CGS Inc

APRIL 5, 2024

04/05/2024 Revolutionize Your Workforce Training with Next-Gen Technology CGS Immersive, the innovation lab and learning transformation engine of CGS, is proud to announce its achievement of Meta Premier Partner status. Contact: Contact us to learn more about how CGS Immersive and Meta can transform your training programs.

Engineering 40

Engineering Design Collaborations Management 40

IBM Services

NOVEMBER 6, 2023

As such, enterprises that serve SMBs must provide solutions that lessen administrative burdens and deliver tangible value. Furthermore, generative AI solutions such as watsonx™ Code Assistant can meet the core technical needs of enterprises. And with SMBs representing 44% of the US GDP , they cannot be ignored.

Administrative 111

Administrative Sourcing Efficiency Sales 111

Everest Group

JUNE 13, 2023

Vendor Management System (VMS) Products PEAK Matrix® Assessment The Vendor Management System (VMS) market is growing steadily as organizations adopt VMS to efficiently manage and optimize their contingent workforce. Consequently, enterprises now expect VMSs to serve their end-to-end Contingent Workforce Management (CWM) needs.

Management 52

Management Analytics Marketing Research 52

Premier BPO

FEBRUARY 5, 2024

Businesses find themselves at a pivotal crossroads, seeking innovative solutions to thrive amid on-going talent scarcity. underscores a profound shift in workforce dynamics. Access a Global Talent Pool Outsourcing provides a dynamic solution in a job market where flexibility is a prime factor for job seekers.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Premier BPO

FEBRUARY 5, 2024

Businesses find themselves at a pivotal crossroads, seeking innovative solutions to thrive amid on-going talent scarcity. underscores a profound shift in workforce dynamics. Access a Global Talent Pool Outsourcing provides a dynamic solution in a job market where flexibility is a prime factor for job seekers.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

31 West

FEBRUARY 20, 2023

If yes, then you must consider investing in a customer service solution. ServiceNow and SysAid are two such solutions we will be comparing today. You can employ these solutions regardless of whether your company has an in-house team or work with an outsourced IT help desk. SysAid is offered as an on-premise and cloud solution.

Right-Sizing 130

Right-Sizing Customer Support Customer Service Sales 130

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

Magellan Solutions

JUNE 23, 2023

Challenges of AI In Outsourcing Workforce Transformation and Skill Requirements Business owners who outsource artificial intelligence face obstacles as well. These challenges relate to workforce transformation and skill needs. Businesses must check the effects of this transition on their workforce.

Outsourcing 98

Outsourcing Out-Tasking Analytics Automation 98

Groove Technology

FEBRUARY 21, 2022

Career development provides numerous advantages for employees, but in the end, it ensures that your company has the greatest possible workforce on hand. It remains true for all sectors, departments, and levels of your company’s workforce. Groove eLearning Solutions – Help you train smarter, not harder.

Jobbing 130

Jobbing Collaborations Research Customer Service 130

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Intugo

FEBRUARY 7, 2024

A prevalent strategy involves outsourcing customer service to countries like Mexico , renowned for its well-educated, bilingual workforce, making it a leading destination in the outsourcing landscape. Whether encountering seasonal peaks or rapid growth, outsourcing to Mexico facilitates efficient scaling of operations.

Customer Service 45

Customer Service Efficiency Outsourcing E-Commerce 45

Neeyamo

MAY 26, 2022

However, there is a much better solution now, thanks to the emergence of the Employer of Record (EOR) as a service. At the same time, you sit back, relax, and recruit an additional international workforce to grow your company’s network and reach. Neeyamo is a market leader in providing EOR solutions and Global Payroll solutions.

Payroll 110

Payroll Insurance Out-Tasking Collaborations 110

Velocity Global

JANUARY 25, 2023

As the prevalence of distributed (including remote) workforces has increased, so has the demand for meaningful ways to compensate internationally based teams. Providing equity to a distributed, international workforce can be complex and intimidating because regulatory frameworks vary from country to country.

Payroll 98

Payroll Regulations Management Service 98

Ivemsa

APRIL 12, 2024

manufacturers looking for a high-quality solution that’s cost-effective enough to expand. Additionally, it’s conveniently close to a skilled workforce, a significant benefit when recruiting labor. Contact IVEMSA The Sendero building is one of many lucrative industrial sites available in Mexico. market , U.S.

Nearshoring 52

Nearshoring Manufacturing Out-Tasking Administrative 52

Ivemsa

DECEMBER 20, 2023

manufacturers looking for cost-effective, high-quality operating solutions. due to its proximity, stable workforce, reliable transportation and supply chain networks, and favorable trade agreements, including the USMCA. Let us tailor a solution that will best support your production goals. Contact IVEMSA today.

Nearshoring 52

Nearshoring Manufacturing Labor Costs Administrative 52

Worldwide Call Centers

AUGUST 15, 2023

In fact, our agencies have been attracting businesses from around the world seeking cost-effective services solutions without compromising on quality. Multilingual Workforce One of Romania’s most significant advantages is its highly educated, multilingual workforce.

Call Center 52

Call Center Regulations Outsourcing Customer Support 52

Everest Group

AUGUST 23, 2023

Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) In the next normal, due to enterprises’ increased focus on workforce scalability and agility, the contingent workforce is emerging as a key focus area.

Managed Services 52

Managed Services Management Service Outsourcing 52

Everest Group

DECEMBER 15, 2023

Read on to discover how leading IT service providers are managing the tech talent turbulence to build a future-ready workforce. Organizations are leveraging data and AI-based solutions to assess skill gaps and build personalized career and learning pathways to align individual aspirations with broader organizational goals.

Marketing 69

Marketing Cybersecurity Analytics Service 69

Magellan Solutions

SEPTEMBER 11, 2023

Look no further; we have the solution you’ve been searching for. AI scheduling tools can improve workforce efficiency by 20% to 30%! But with the emergence of AI scheduling solutions, companies can now overcome these challenges. AI scheduling solutions are here to help businesses save time and boost productivity.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

Intugo

MARCH 10, 2023

Contact Centers in Mexico Provide a Competitive Advantage Over the last several decades, contact centers in Mexico have become synonymous with excellence. This is not surprising, considering the efforts in Mexico by contact center professionals, the industry as a whole, and some support provided by governmental entities.

Nearshoring 98

Nearshoring Human Resources Outsourcing Offshoring 98

Velocity Global

MAY 9, 2023

That’s why we’re combining our efforts with Vialto Partners to make it even easier to find solutions that fit yours. Introducing Our Partnership With Vialto Velocity Global is proud to announce that we are officially teaming up with Vialto Partners, a market-leading global mobility solutions provider.

Payroll 52

Payroll Administrative Marketing Management 52

IBM Services

MARCH 29, 2024

The company recognized the need for a strong skills foundation, empowering its workforce to develop talents and explore new career opportunities within the organization. Conagra needed a flexible and scalable solution for all their job roles, both present and future.

Human Resources 44

Human Resources Jobbing Manufacturing Finance 44

Akorbi

FEBRUARY 3, 2022

Using a customer-centric approach for Language Service Providers (LSPs) and applying a laser-like focus on growth, Lara has led sales and strategic account management for Bowne Global Solutions, Lionbridge and Moravia prior to its acquisition by RWS. Akorbi helps companies connect with employees, vendors, and customers in over 170 languages.

Business Process Outsourcing 84

Business Process Outsourcing Retail Sales BPO 84

Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Contact Center Management Bootcamp – Speaker: Brad Cleveland 2. Contact Center Strategy and Leadership – Speaker: Laura Grimes 3. Foundations in Contact Center Metrics – Speaker: Doug Tedder 4.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Akorbi

DECEMBER 27, 2021

For many growing companies who are already stretched thin on the workforce, this can be not easy. A good solution for companies with a large number of inbound calls is to outsource their customer service department to a BPO call center. Contact Akorbi Today. Related Post: Handle Back-Office Support Tasks With BPO Services.

Call Center 82

Call Center BPO Outsourcing Business Process Outsourcing 82

Worldwide Call Centers

AUGUST 15, 2023

Call centers in Tunisia have recently been attracting international businesses seeking cost-effective multilingual customer service solutions. This North African country boasts a strategic location, a skilled multilingual workforce, and a supportive business environment. In fact, the country has a strong emphasis on education.

Outsourcing 52

Outsourcing Call Center Labor Costs Human Resources 52

Premier BPO

APRIL 28, 2023

Our Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.) This is done by immersing itself in the client’s values and objectives and by providing dedicated resources that serve as a blended workforce within the client’s organization. Ready to take the first step towards outsourcing success?

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Blue Ocean

JULY 27, 2022

Have you ever stopped and thought to yourself: “How will contact centers navigate the post-COVID world?” After much thought, deliberation, and research, we’ve come up with the quintessential guide for your post-pandemic contact center. The post Your Guide to the Post-Pandemic Contact Center Is Here!

Research 52

Research Management 52

AS White Global

JULY 25, 2021

To kick off, here’s our Malaysian IT Salary Guide, and everything you need to learn to offshore managed solutions in Malaysia, specifically offshore IT services. . Malaysia has a population of about 33 million, with 14 million in the labour workforce and about 173,000 diploma and degree graduates joining the workforce every year.

Offshoring 81

Offshoring Human Resources Government Design 81

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.) Don’t miss out!

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

Everest Group

MARCH 7, 2024

“We are the Copilot company; we believe in a future where there will be a Copilot for everyone and everything you do.” – Satya Nadella, CEO Microsoft A hybrid Copilot strategy delivers the benefits of purchasing ready-made Copilots and developing custom solutions. Reach out to us to discuss more in depth.

Reduced Overhead 64

Reduced Overhead Flexibility Efficiency Sourcing 64

Influx

OCTOBER 3, 2023

Looking for 24/7 customer support solutions? Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. What is workforce management? We build full-service customer support solutions with all management and training included.

Management 52

Management Customer Support Right-Sizing Analytics 52